I have an Dell XPS420 Vista 32bit . A couple of months ago, my internet connection via the network adaptor connector on my tower/computer stopped working. I am positive it is not the Cat5 cord causing the problem. I was able to use the USB connectors on my modem and the tower/computer to re-route and connectivity to the internet is fine. However, I would like to fix the network adaptor connector problem. When I plug the Cat5 connector into it, it lights up and behaves like all is well, yet no internet. When I run the diagnostic tools, i get one of two error messages: "The network adaptor Intel®82566dc-2 gigabit network connection is experiencing driver or hardware related issues." OR " The network adaptor "Local Area Connection" is not correctly configured to use the IP protocol." When I check the configuration, it appears that all of the appropriate boxes are checked. I have tried re-setting the modem, switching plugs around, etc. Drivers have been updated. Any suggestions you may have are welcomed.
Edited by Gene_L, 26 May 2011 - 02:14 PM.