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Windows Recovery XP Virus


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2 replies to this topic

#1 CrazyColorist

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Posted 26 May 2011 - 08:14 AM

Hello! I was hit with the Windows Recovery XP Virus late yesterday afternoon and have been struggling to remove it ever sense. I've followed all of the steps listed on this website to remove it, but I'd like to make sure it's completely gone. I'm also afraid there may be something else wrong with my computer that may hopefully be listed in the DDS.txt below.

The reason I'm worried that the virus is still active, is that after going through all the steps, which seemed to work (my Malware and virus protect did find and delete the virus) there were still active icons on my desktop. I used the iExplore program, but it did not remove the icons. And I continued to get the false virus message when I used it. Also, my hidden documents are still hidden (my start up menu and all eight billion of my IE favorites) despite using the unhide program.

I deleted the icons from my desktop and ran the malware scan two more times and it said I was clean, but with those icons not wanting to budge, still getting pop-ups, and my files still hidden, I'm not sure if it's completely gone. If you could let me know if it's still there and what I can do to remove it completely, I would really appreciate it.

Thank you so much!






GMER 1.0.15.15627 - http://www.gmer.net
Rootkit scan 2011-05-26 07:48:02
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-7 ST3250824AS rev.3.AAE
Running: gmer.exe; Driver: C:\DOCUME~1\Nikki\LOCALS~1\Temp\awpcqaob.sys


---- Kernel code sections - GMER 1.0.15 ----

? btaism.sys The system cannot find the file specified. !
init C:\WINDOWS\system32\drivers\PzWDM.sys entry point in "init" section [0xF791030E]
.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xF6457380, 0x216F6D, 0xE8000020]
? C:\DOCUME~1\Nikki\LOCALS~1\Temp\mbr.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Internet Explorer\iexplore.exe[2132] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154BD C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2132] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB5C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2132] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E5117 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2132] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E5049 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2132] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E50B4 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2132] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4F1A C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2132] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4F7C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2132] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E517A C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2132] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4FDE C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2700] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154BD C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2700] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9B01 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2700] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD125 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2700] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB5C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2700] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E254664 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2700] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E5117 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2700] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E5049 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2700] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E50B4 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2700] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4F1A C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2700] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4F7C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2700] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E517A C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2700] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4FDE C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2700] ole32.dll!CoCreateInstance 774FF1AC 5 Bytes JMP 3E2EDBB8 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2700] ole32.dll!OleLoadFromStream 7752981B 5 Bytes JMP 3E3E547F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

Device \Driver\USB_RNDIS_XP \Device\{D83F64A1-9D3E-4104-88EC-A70A2CF6E262} RNDISMP.SYS (Remote NDIS Miniport/Microsoft Corporation)
Device \Driver\usbstor \Device\000000b0 sfsync02.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\usbstor \Device\000000b1 sfsync02.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\atapi \Device\Ide\IdePort0 sfsync02.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\atapi \Device\Ide\IdePort1 sfsync02.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\atapi \Device\Ide\IdePort2 sfsync02.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\atapi \Device\Ide\IdeDeviceP2T0L0-7 sfsync02.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\atapi \Device\Ide\IdePort3 sfsync02.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\atapi \Device\Ide\IdePort4 sfsync02.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\atapi \Device\Ide\IdePort5 sfsync02.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\atapi \Device\Ide\IdeDeviceP5T0L0-14 sfsync02.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device ACPI.sys (ACPI Driver for NT/Microsoft Corporation)
Device \Driver\usbstor \Device\000000ac sfsync02.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\usbstor \Device\000000ae sfsync02.sys (StarForce Protection Synchronization Driver/Protection Technology)
Device \Driver\usbstor \Device\000000af sfsync02.sys (StarForce Protection Synchronization Driver/Protection Technology)

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

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#2 SweetTech

SweetTech

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Posted 02 June 2011 - 11:35 AM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Please download UnHide.exe by Grinler.

It will unhide folders/files that were set to be hidden by the infection you had.



NEXT:



Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

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Posted 04 June 2011 - 11:55 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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