Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Google redirect and more


  • Please log in to reply
10 replies to this topic

#1 Powers77

Powers77

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:02:25 AM

Posted 26 May 2011 - 07:20 AM

I've recently aquired some sort of virus. I think i got it through a bogus link on facebook. Within an hour of click on it i got a couple of error messages saying that my C:\ drive was full, which it isn't quite, but i wasn't trying to install anything. Then i got a fake vista security pop up saying it was scanning my computer and had found viruses so i quickly Cntrl Alt Del and shut down that window. I ran Malware and it found 2 things, but i think they were a decoy or something as one was called Trojan.fake and the other Malwae.fake. I deleted and restarted and thats when it really took hold.
1)It deleted every shortcut on my desktop and task bar and everything in my users folder, documents, pictures etc. The only thing left on my desktop was an IE shortcut.
2)Using IE now it redirects me to random search engies, bogus anti-virus sites etc.
3)Whenever i open windows media player it opens an invisible (except through task manager) IE page that plays some sort of radio station or adverts
4)It has deleted my restore points
5)I've run malware, AVG etc and it says it's clean.

Any help would be very much appreciated, i'm not too experienced with this sort of thing and it's completely crippled me

BC AdBot (Login to Remove)

 


#2 Powers77

Powers77
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:02:25 AM

Posted 26 May 2011 - 09:02 AM

Update: I've now had 2 blue screens. Both with no obvious cause. The second on repeated with ever restart until i started in safe mode then restarted normally again.
I've just read this http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller and the TDSSkiller seems to be exatly what i need as i have the exact symptoms mentioned there. So i DLed TDSSkiller.exe but it won't let me open it. The virus muse recognise it even though i've renamed it as suggest on the page.

Any sugestion?

Many thanks

#3 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:25 PM

Posted 26 May 2011 - 10:51 AM

Did you try renaming TDSSkiller.exe as the guide indicates?
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#4 Powers77

Powers77
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:02:25 AM

Posted 26 May 2011 - 01:48 PM

I renamed it, and i changed the extention but it still doesn't load

#5 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:25 PM

Posted 26 May 2011 - 02:05 PM

When did you download the file. It was updated today so you may want to delete your version and redownload to ensure you have the most current one.

)It deleted every shortcut on my desktop and task bar and everything in my users folder, documents, pictures etc. The only thing left on my desktop was an IE shortcut.

The symptoms you describe can be indicative of a side effect from the HDD Defrag family of rogue security programs which changes file attributes to "hidden", making them appear invisible so the user thinks some of their files have been deleted. Newer variants of the FakeHDD rogue delete Quick Launch and Start Menu items/folders and store them in a %Temp%\smtmp folder.

See this example guide which includes removal instructions and using unhide.exe (Step 17), a tool which will remove the "hidden" attribute on all files and attempt to restore Quick Launch and Start Menu items to their proper location. When done you will need to restore the hidden attributes to those files manually. To do that, open Windows Explorer, go to Tools > Folder Options > View and make that change there.

Note: Do not clean out your temporary files/folders until this issue is resolved.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#6 Powers77

Powers77
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:02:25 AM

Posted 26 May 2011 - 04:45 PM

I used a DL link that was put up in another thread today. I'll try again though and i'll try the HDD defrag as well and let you know how it goes. Thanks for the feedback

#7 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:25 PM

Posted 26 May 2011 - 05:16 PM

Not a problem.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#8 Powers77

Powers77
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:02:25 AM

Posted 27 May 2011 - 03:37 AM

It worked! RKill.exe found everything it needed and then Unhide.exe found all my documents. You're a life saver! Thank you for all your help!

Mr Powers

Edited: Actually no, it hasn't worked. Even though Rkill found and cleaned 3 files and Unhide unhid everything, i still can't open certain exe programmes, including TDSSKiller.exe (renamed as stated) and there is still a hidden IE running in the background....

Edited by Powers77, 27 May 2011 - 05:12 AM.


#9 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:25 PM

Posted 27 May 2011 - 07:41 AM

i still can't open certain exe programmes

Some malware infections target .exe files and alter associations. Without repairing the file association, .exe files will lose functionality and you may be unable to run any programs.

Please download FixExe.reg and save it to your Desktop.
  • Double-click on that file to run.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Choose "Yes" when prompted to add it into the registry.
  • Once that is completed you should be able to run other programs.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#10 Powers77

Powers77
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:02:25 AM

Posted 30 May 2011 - 08:06 AM

I tried what you suggested above. The programme actually started up, unlike the TDSSkiller but nothing seems to have changed. I still get redirected on google and there is still an invisible internet explorer programme running in the background that restarts its self a while after i shut it down. I still think that my best bet is to try and get the TDSSkiler.exe working. Any ideas on how i can do that? I've tried everything suggested and also tried started it in safe mode with and without networking, but to no avail.

Many thanks

#11 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:10:25 PM

Posted 30 May 2011 - 02:37 PM

Some infections are difficult to remove completely because of their morphing characteristics which allows the malware to regenerate itself or infect critical system files which cannot be cleaned. Sometimes there is an undetected hidden piece of malware such as a rootkit which protects malicious files and registry keys so they cannot be permanently deleted. Disinfection will probably require the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a DDS log for further investigation.

Please read the "Preparation Guide".
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 7 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.
When you have done that, post your log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the Malware Response Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, please reply back here with a link to the new topic so we can closed this one.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users