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Google redirect issue


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2 replies to this topic

#1 LKNY

LKNY

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Posted 26 May 2011 - 12:11 AM

As many others reported on this website, my firefox gets hijacked during google searches: sites get forwarded via get-fast-results.com. AVG, Symantec, Spy-bot are not finding the issue. I already ran TSSKill, and even though it detected and cured a malicious entry, google issue has not been solved. My scan files are attached after following standard instructions and running:

Hijackthis
dds
OTL
RKUnhookerLE
defogger


I would appreciate your help!

Attached Files



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#2 CatByte

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Posted 28 May 2011 - 06:50 PM

Hi,

Please do the following:



This next program, ComboFix, is needed to remove the malware entries I see. However...AVG incorrectly targets ComboFix's embedded files. ComboFix will not run with AVG installed. Please uninstall AVG before continuing. You can reinstall it, or another antivirus such as Microsoft Security Essentials, Avira or avast!, after we've used ComboFix to clear the remaining infection.

After uninstalling AVG from the Control Panel, also run the AVG remover from their site.

http://www.avg.com/us-en/download-tools

You may also use this tool to uninstall AVG:
http://www.appremover.com/get/appremover.exe

Instructions:
http://www.appremover.com/about/using-appremover.html





Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 CatByte

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Posted 10 June 2011 - 01:50 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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