The problem is that my wife cannot start Firefox any longer. Any way we try to start it, you get a brief hourglass, then the computer just acts like you never tried to start it.
If you pull up Windows task manager, it shows firefox as an active process, but not an open application.
The process shows 99% CPU usage. It occasionally dips a little if AdAware does something, bit goes back up to 99%. The application never starts - no matter how long you wait.
I've tried un-installing and re-installing Firefox, but no change.
IE7 works fine for her profile.
I've run multiple scans with Malware Bytes, Super anti spyware, SpybotS&D, Adaware, and MS Security Essentials - all clean.
The only other symptom in her profile is that when you log out, you get a window for "nsAppShell: Event Window", asking if you want to end it now.
The bizarre thing is that Firefox works fine when logged into my profile.
If I check Windows task manager (like right now as I write here) Firefox shows like 20% CPU usage.
Anyone have an idea where to go from here?
Edited by Hoose-mon, 25 May 2011 - 10:11 PM.