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Defiler virus does not let me use Anti-Malware / AVG


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#1 peperoni

peperoni

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Posted 25 May 2011 - 09:17 PM

Hi Gurus,

I need you help. I read related topics, but I cannot solve my problem.
The issue is that AVG antivirus detected "Defiler" virus but could not remove it.
I installed Malwarebyte's Anti Malware software, but I can only run it for 5 seconds and it closes. (this seems to be the virus that detects the antispyware programs). I tried renaming the .exe files, but no luck at all.

I ran Trend Micro HijackThis, and you will find the generated log in the attached file. Any hints?
Thank you very much for your time and help. Best regards,
peperoni

Guys, the attached file was not displayed. Here is the log. Thanks

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:12:46 p.m., on 25/05/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\Archivos de programa\LogMeIn\x86\LogMeInSystray.exe
D:\ARCHIV~1\EPSONS~1\EVENTM~1\EEventManager.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Documents and Settings\All Users\Datos de programa\EPSON\EPW!3 SSRP\E_S40ST7.EXE
D:\Documents and Settings\All Users\Datos de programa\EPSON\EPW!3 SSRP\E_S40RP7.EXE
D:\Archivos de programa\LogMeIn\x86\LMIGuardianSvc.exe
D:\Archivos de programa\LogMeIn\x86\RaMaint.exe
D:\Archivos de programa\LogMeIn\x86\LogMeIn.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\wscntfy.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Archivos de programa\internet explorer\iexplore.exe
D:\Archivos de programa\internet explorer\iexplore.exe
D:\BAJADAS\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Archivos de programa\Archivos comunes\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O4 - HKLM\..\Run: [LogMeIn GUI] "D:\Archivos de programa\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [EEventManager] D:\ARCHIV~1\EPSONS~1\EVENTM~1\EEventManager.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://D:\ARCHIV~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\ARCHIV~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Archivos de programa\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\ARCHIV~1\ARCHIV~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Precargador Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - D:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Demonio de caché de las categorías de componente - {8C7461EF-2B13-11d2-BE35-3078302C2030} - D:\WINDOWS\system32\browseui.dll
O23 - Service: Servicio del administrador de discos lógicos (dmadmin) - Unknown owner - D:\WINDOWS\System32\dmadmin.exe
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - D:\Documents and Settings\All Users\Datos de programa\EPSON\EPW!3 SSRP\E_S40ST7.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - D:\Documents and Settings\All Users\Datos de programa\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: Registro de sucesos (Eventlog) - Unknown owner - D:\WINDOWS\system32\services.exe
O23 - Service: Servicio COM de grabación de CD de IMAPI (ImapiService) - Unknown owner - D:\WINDOWS\system32\imapi.exe
O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - D:\Archivos de programa\LogMeIn\x86\LMIGuardianSvc.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - D:\Archivos de programa\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - D:\Archivos de programa\LogMeIn\x86\LogMeIn.exe
O23 - Service: Escritorio remoto compartido de NetMeeting (mnmsrvc) - Unknown owner - D:\WINDOWS\system32\mnmsrvc.exe
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - D:\WINDOWS\system32\services.exe
O23 - Service: Administrador de sesión de Ayuda de escritorio remoto (RDSessMgr) - Unknown owner - D:\WINDOWS\system32\sessmgr.exe
O23 - Service: Tarjeta inteligente (SCardSvr) - Unknown owner - D:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Registros y alertas de rendimiento (SysmonLog) - Unknown owner - D:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Telnet (TlntSvr) - Unknown owner - D:\WINDOWS\system32\tlntsvr.exe
O23 - Service: Instantáneas de volumen (VSS) - Unknown owner - D:\WINDOWS\System32\vssvc.exe
O23 - Service: Adaptador de rendimiento de WMI (WmiApSrv) - Unknown owner - D:\WINDOWS\system32\wbem\wmiapsrv.exe

--
End of file - 5203 bytes

EDIT: Posts merged ~Budapest

Edited by Budapest, 26 May 2011 - 05:52 PM.


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#2 SweetTech

SweetTech

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Posted 02 June 2011 - 11:36 AM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

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Posted 04 June 2011 - 11:55 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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