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HijackThis Log HELP


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3 replies to this topic

#1 RAPOSAfox

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Posted 25 May 2011 - 04:23 PM

Im posting this HijackThis log, can someone tell me, which ones I should get rid of because my services.exe is running at 50% + CPU and my computer is always running at 100% CPU usage, can someone please evaluate?
StartupList report, 5/25/2011, 5:22:54 PM
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HiJackThis\HiJackThis.EXE
Detected: Windows 7 (WinNT 6.00.3504)
Detected: Internet Explorer v8.00 (8.00.7600.16766)
* Using default options
==================================================

Running processes:

C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\SGPSA\ie3sh.exe
C:\Program Files\Lexmark 2600 Series\lxdnmon.exe
C:\Program Files\Lexmark 2600 Series\lxdnMsdMon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\aol\1254673402\ee\aolsoftware.exe
C:\Program Files\Creative Home\Hallmark Card Studio Express\Planner\PLNRnote.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Raposa's\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Raposa's\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Raposa's\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Raposa's\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Raposa's\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\Raposa's\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Raposa's\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup]
ExpressPLNRnote.lnk = C:\Program Files\Creative Home\Hallmark Card Studio Express\Planner\PLNRnote.exe
McAfee Security Scan Plus.lnk = ?
PictureMover.lnk = C:\Program Files\PictureMover\Bin\PictureMover.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

FBSSA = C:\Program Files\SGPSA\ie3sh.exe
TkBellExe = "C:\Program Files\real\realplayer\update\realsched.exe" -osboot
SwitchBoard = C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
QuickTime Task = "C:\Program Files\QuickTime\QTTask.exe" -atboottime
lxdnmon.exe = "C:\Program Files\Lexmark 2600 Series\lxdnmon.exe"
lxdnamon = "C:\Program Files\Lexmark 2600 Series\lxdnamon.exe"
iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe"
hpsysdrv = c:\hp\support\hpsysdrv.exe
HP Software Update = c:\Program Files\HP\HP Software Update\HPWuSchd2.exe
HP Health Check Scheduler = c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
HostManager = C:\Program Files\Common Files\AOL\1254673402\ee\AOLSoftware.exe
AdobeAAMUpdater-1.0 = "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
Malwarebytes' Anti-Malware (reboot) = "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ehTray.exe = C:\Windows\ehome\ehTray.exe
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
=

--------------------------------------------------

Shell & screensaver key from C:\Windows\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll - {3049C3E9-B461-4BC5-8870-4C09146192CA}
Increase performance and video formats for your HTML5 <video> - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll - {326E768D-4182-46FD-9C16-1449A49795F4}
Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll - {593DDEC6-7468-4cdd-90E1-42DADAA222E9}
Search Helper - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B}
AOL Toolbar Launcher - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9}
(no name) - C:\Program Files\SGPSA\SearchAssistant.dll - {8A9D74F9-560B-4FE7-ABEB-3B2E638E5CD6}
(no name) - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll - {9030D464-4C02-4ABF-8ECC-5164760863C6}
(no name) - (no file) - {9D425283-D487-4337-BAB6-AB8354A81457}
(no name) - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
(no name) - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D}
(no name) - C:\Program Files\Vuze_Remote\tbVuze.dll - {ba14329e-9550-4989-b3f2-9732e92d17cc}
(no name) - C:\Program Files\Java\jre6\bin\jp2ssv.dll - {DBC80044-A445-435b-BC74-9C25C1C588A9}
(no name) - C:\Program Files\SGPSA\BHO.dll - {F0626A63-410B-45E2-99A1-3F2475B2D695}
Norton Safe Web Lite BHO - C:\Program Files\Norton Safe Web Lite\Engine\1.2.0.7\coIEPlg.dll - {F0DA78E9-6B60-42fb-BC26-EF2CFB8C8FF3}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Debhnt.job
Google Software Updater.job
GoogleUpdateTaskMachineCore.job
GoogleUpdateTaskMachineUA.job
GoogleUpdateTaskUserS-1-5-21-643174906-376315863-2907766389-1000Core.job
GoogleUpdateTaskUserS-1-5-21-643174906-376315863-2907766389-1000UA.job
HPCeeScheduleForRaposa's.job
Norton Security Scan for Raposa's.job
ParetoLogic Registration.job
ParetoLogic Update Version2.job
PC Health Advisor Defrag.job
PC Health Advisor.job
RegistryBooster.job

--------------------------------------------------

Enumerating Download Program Files:

[{0CCA191D-13A6-4E29-B746-314DEE697D83}]
CODEBASE = http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab

[{8100D56A-5661-482C-BEE8-AFECE305D968}]
CODEBASE = http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

[{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}]
CODEBASE = http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

[{D1E7CBDA-E60E-4970-A01C-37301EF7BF98}]
CODEBASE = http://ec2-174-129-18-125.compute-1.amazonaws.com/intel-systeminfo-api/receivers/FMSI.cab

[{E2883E8F-472F-4FB0-9522-AC9BF37916A7}]
CODEBASE = http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #1: C:\Windows\system32\NLAapi.dll
NameSpace #2: C:\Windows\system32\napinsp.dll
NameSpace #3: C:\Windows\system32\pnrpnsp.dll
NameSpace #4: C:\Windows\system32\pnrpnsp.dll
NameSpace #7: C:\Program Files\Bonjour\mdnsNSP.dll
NameSpace #8: C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
NameSpace #9: C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
Protocol #1: C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll
Protocol #2: C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll
Protocol #3: C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll
Protocol #4: C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll
Protocol #5: C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll
Protocol #6: C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll
Protocol #27: C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

WebCheck: *Registry key not found*

--------------------------------------------------
End of report, 9,234 bytes
Report generated in 0.063 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

Edit: Moved topic from Win 7 to the more appropriate forum. ~ Animal

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#2 oneof4

oneof4

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Posted 05 June 2011 - 10:36 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.

Best Regards,
oneof4.


#3 oneof4

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Posted 09 June 2011 - 04:04 PM

Do you still need help?

Best Regards,
oneof4.


#4 Blade

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Posted 13 June 2011 - 03:56 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

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