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12 replies to this topic

#1 daday123

daday123

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  • Local time:01:53 AM

Posted 25 May 2011 - 03:07 PM

hi, i tried everything from scanning my computer with norton 360. i keep getting redirected to pages i don't want to go to if i search on google.

here is the log

.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_25
Run by Ratul at 16:24:28 on 2011-05-25
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.4085.2112 [GMT -4:00]
.
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\psxss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\CISVC.EXE
C:\Windows\system32\dldtcoms.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
C:\Windows\System32\svchost.exe -k ipripsvc
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
C:\Windows\system32\mqsvc.exe
C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files (x86)\Verizon\VSP\ServicepointService.exe
C:\Windows\System32\tcpsvcs.exe
C:\Windows\System32\snmp.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe
C:\Windows\system32\svchost.exe -k iissvcs
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Dell V305\dldtmon.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\ProgramData\Boxtools\Boxofttoolbox.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe
C:\Program Files (x86)\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Common Files\Motive\McciContextHookShim.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files (x86)\Verizon\Verizon Media Manager\Release\Verizon Media Manager.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\sysWOW64\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Ratul\Downloads\dds.scr
C:\Windows\SysWOW64\WSCRIPT.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - No File
uRun: [Exetender_135] "C:\Program Files (x86)\Verizon Games Player\GPlayer.exe" /runonstartup
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Boxoft Tools] "C:\ProgramData\Boxtools\Boxofttoolbox.exe" -autorun
uRun: [DAEMON Tools Pro Agent] "C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe" -autorun
mRun: [VerizonServicepoint.exe] "C:\Program Files (x86)\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
dRun: [Exetender_135] "C:\Program Files (x86)\Verizon Games Player\GPlayer.exe" /runonstartup
uPolicies-system: EnableLUA = 0 (0x0)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
TB-X64: {32099AAC-C132-4136-9E9A-4E364A424E17} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB-X64: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
TB-X64: {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - No File
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
mRun-x64: [dldtmon.exe] "C:\Program Files (x86)\Dell V305\dldtmon.exe"
mRun-x64: [dldtamon] "C:\Program Files (x86)\Dell V305\dldtamon.exe"
mRun-x64: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
mRun-x64: [VX3000] C:\Windows\vVX3000.exe
mRun-x64: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Ratul\AppData\Roaming\Mozilla\Firefox\Profiles\5byv0w3g.default\
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Common Files\Motive\npMotive.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Verizon\VSP\nprpspa.dll
FF - plugin: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll
FF - plugin: C:\Windows\system32\Wat\npWatWeb.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20110518.001\BHDrvx64.sys [2011-5-18 1127032]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\system32\DRIVERS\dtsoftbus01.sys --> C:\Windows\system32\DRIVERS\dtsoftbus01.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20110518.001\IDSviA64.sys [2011-5-19 476792]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS [?]
R2 dldt_device;dldt_device;C:\Windows\system32\dldtcoms.exe -service --> C:\Windows\system32\dldtcoms.exe -service [?]
R2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2010-10-13 98304]
R2 iprip;RIP Listener;C:\Windows\System32\svchost.exe -k ipripsvc [2009-7-13 20992]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-5-24 363344]
R2 McciCMService64;McciCMService64;C:\Program Files\Common Files\Motive\McciCMService.exe [2010-11-23 517632]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccsvchst.exe [2011-5-10 130008]
R2 ServicepointService;ServicepointService;C:\Program Files (x86)\Verizon\VSP\ServicepointService.exe [2011-2-20 689464]
R2 TeamViewer6;TeamViewer 6;C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe [2011-4-10 2271608]
R2 X5XSEx_Pr135;X5XSEx_Pr135;C:\Program Files (x86)\Verizon Games Player\X5XSEx.sys [2010-11-26 55328]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-5-13 136824]
R3 hitmanpro35;Hitman Pro 3.5 Support Driver;\??\C:\Windows\system32\drivers\hitmanpro35.sys --> C:\Windows\system32\drivers\hitmanpro35.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 PsxDrv;PsxDrv;C:\Windows\system32\drivers\psxdrv.sys --> C:\Windows\system32\drivers\psxdrv.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 dldtCATSCustConnectService;dldtCATSCustConnectService;C:\Windows\System32\spool\drivers\x64\3\dldtserv.exe [2008-2-25 33448]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-1-21 30963576]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\system32\drivers\rdpvideominiport.sys --> C:\Windows\system32\drivers\rdpvideominiport.sys [?]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2011-05-25 19:45:03 98816 ----a-w- C:\Windows\sed.exe
2011-05-25 19:45:03 89088 ----a-w- C:\Windows\MBR.exe
2011-05-25 19:45:03 256512 ----a-w- C:\Windows\PEV.exe
2011-05-25 19:45:03 161792 ----a-w- C:\Windows\SWREG.exe
2011-05-25 19:44:55 -------- d-s---w- C:\ComboFix
2011-05-25 19:05:44 20040 ----a-w- C:\Windows\System32\drivers\hitmanpro35.sys
2011-05-25 19:05:44 -------- d-----w- C:\Program Files\Hitman Pro 3.5
2011-05-25 19:05:23 -------- d-----w- C:\ProgramData\Hitman Pro
2011-05-24 22:18:14 -------- d-----w- C:\Program Files\CCleaner
2011-05-24 22:15:55 -------- d-----w- C:\Users\Ratul\AppData\Roaming\Malwarebytes
2011-05-24 22:15:50 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-05-24 22:15:49 -------- d-----w- C:\ProgramData\Malwarebytes
2011-05-24 22:15:46 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-05-24 22:15:46 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-05-23 16:39:42 -------- d-----w- C:\Program Files (x86)\Common Files\Microsoft Games
2011-05-23 16:23:08 -------- d-----w- C:\FSXTMP
2011-05-23 16:09:21 91568 ----a-w- C:\Windows\System32\drivers\scdemu.sys
2011-05-23 16:04:11 272448 ----a-w- C:\Windows\System32\drivers\dtsoftbus01.sys
2011-05-18 22:18:57 -------- d-----w- C:\ProgramData\Nero
2011-05-11 19:42:27 -------- d-----w- C:\ProgramDataBoxoft
2011-05-11 19:42:27 -------- d-----w- C:\ProgramData\Boxtools
2011-05-11 19:42:27 -------- d-----w- C:\ProgramData\Boxoft
2011-05-10 19:59:39 -------- d-----w- C:\Users\Ratul\AppData\Local\[Dx5]_Corporation
2011-05-10 19:30:19 382584 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\symnets.sys
2011-05-10 19:30:18 912504 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\symefa64.sys
2011-05-10 19:30:17 450680 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\symds64.sys
2011-05-10 19:30:17 40568 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\srtspx64.sys
2011-05-10 19:30:16 744568 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\srtsp64.sys
2011-05-10 19:30:16 171128 ----a-r- C:\Windows\System32\drivers\N360x64\0501000.01D\ironx64.sys
2011-05-10 19:29:12 -------- d-----w- C:\Windows\System32\drivers\N360x64\0501000.01D
2011-05-05 19:44:05 -------- d-----w- C:\Users\Ratul\AppData\Roaming\Tific
2011-05-05 19:44:03 -------- d-----w- C:\Users\Ratul\AppData\Local\Symantec
2011-05-01 21:09:17 -------- d-----w- C:\Users\Ratul\AppData\Roaming\.minecraft
2011-05-01 21:05:27 -------- d-----w- C:\Users\Ratul\AppData\Roaming\StageManager.BD092818F67280F4B42B04877600987F0111B594.1
2011-05-01 18:08:55 -------- d-----w- C:\Program Files\SpeedBit Video Accelerator
2011-05-01 18:02:13 -------- d-----w- C:\Program Files (x86)\SpeedBit Video Accelerator
2011-04-29 19:45:16 -------- d-----w- C:\Program Files\iPod
2011-04-29 19:45:12 -------- d-----w- C:\Program Files\iTunes
2011-04-29 19:41:24 -------- d-----w- C:\Program Files\Bonjour
2011-04-29 19:41:24 -------- d-----w- C:\Program Files (x86)\Bonjour
.
==================== Find3M ====================
.
2011-05-11 19:18:54 174200 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2011-04-14 09:07:59 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-04-06 20:26:58 96544 ----a-w- C:\Windows\System32\dnssd.dll
2011-04-06 20:26:58 69408 ----a-w- C:\Windows\System32\jdns_sd.dll
2011-04-06 20:26:58 237856 ----a-w- C:\Windows\System32\dnssdX.dll
2011-04-06 20:26:58 119584 ----a-w- C:\Windows\System32\dns-sd.exe
2011-04-06 20:20:16 91424 ----a-w- C:\Windows\SysWow64\dnssd.dll
2011-04-06 20:20:16 75040 ----a-w- C:\Windows\SysWow64\jdns_sd.dll
2011-04-06 20:20:16 197920 ----a-w- C:\Windows\SysWow64\dnssdX.dll
2011-04-06 20:20:16 107808 ----a-w- C:\Windows\SysWow64\dns-sd.exe
2011-04-04 19:59:30 8107 ----a-w- C:\Windows\w7dsd.reg
2011-04-04 19:59:30 8089 ----a-w- C:\Windows\w7dse.reg
2011-03-15 20:23:33 147456 --sha-r- C:\Windows\SysWow64\KBDIBOF.dll
2011-03-15 20:06:46 14848 ----a-w- C:\Windows\System32\slwga.dll
2011-03-15 20:06:46 13824 ----a-w- C:\Windows\SysWow64\slwga.dll
2011-03-15 20:06:45 419840 ----a-w- C:\Windows\System32\systemcpl.dll
2011-03-15 19:50:20 419840 ----a-w- C:\Windows\System32\systemcplx64.dll
2011-03-14 20:04:03 175616 ----a-w- C:\Windows\System32\msclmd.dll
2011-03-14 20:04:03 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
2011-03-08 20:27:39 376480 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
.
============= FINISH: 16:26:04.54 ===============

Edited by boopme, 25 May 2011 - 03:36 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:01:53 AM

Posted 29 May 2011 - 03:06 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 daday123

daday123
  • Topic Starter

  • Members
  • 8 posts
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  • Local time:01:53 AM

Posted 30 May 2011 - 02:24 PM

here is the log from dds

.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_25
Run by Ratul at 15:18:14 on 2011-05-30
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.4085.2111 [GMT -4:00]
.
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\psxss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\CISVC.EXE
C:\Windows\system32\dldtcoms.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\System32\svchost.exe -k ipripsvc
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\mqsvc.exe
C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files (x86)\Verizon\VSP\ServicepointService.exe
C:\Windows\System32\tcpsvcs.exe
C:\Windows\System32\snmp.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Dell V305\dldtmon.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Windows\vVX3000.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\ProgramData\Boxtools\Boxofttoolbox.exe
C:\Program Files (x86)\Common Files\Motive\McciContextHookShim.exe
C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe
C:\Windows\system32\svchost.exe -k iissvcs
C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe
C:\Program Files (x86)\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files (x86)\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Adobe\Shockwave 11\SwHelper_1159620.exe
C:\Windows\splwow64.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Users\Ratul\Desktop\dds.scr
C:\Windows\SysWOW64\WSCRIPT.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - No File
uRun: [Exetender_135] "C:\Program Files (x86)\Verizon Games Player\GPlayer.exe" /runonstartup
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Boxoft Tools] "C:\ProgramData\Boxtools\Boxofttoolbox.exe" -autorun
mRun: [VerizonServicepoint.exe] "C:\Program Files (x86)\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
dRun: [Exetender_135] "C:\Program Files (x86)\Verizon Games Player\GPlayer.exe" /runonstartup
uPolicies-system: EnableLUA = 0 (0x0)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
TB-X64: {32099AAC-C132-4136-9E9A-4E364A424E17} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB-X64: {9D425283-D487-4337-BAB6-AB8354A81457} - No File
TB-X64: {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - No File
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
mRun-x64: [dldtmon.exe] "C:\Program Files (x86)\Dell V305\dldtmon.exe"
mRun-x64: [dldtamon] "C:\Program Files (x86)\Dell V305\dldtamon.exe"
mRun-x64: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
mRun-x64: [VX3000] C:\Windows\vVX3000.exe
mRun-x64: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Ratul\AppData\Roaming\Mozilla\Firefox\Profiles\5byv0w3g.default\
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\coFFPlgn\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Common Files\Motive\npMotive.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Verizon\VSP\nprpspa.dll
FF - plugin: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll
FF - plugin: C:\Windows\system32\Wat\npWatWeb.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20110518.001\BHDrvx64.sys [2011-5-18 1127032]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\system32\DRIVERS\dtsoftbus01.sys --> C:\Windows\system32\DRIVERS\dtsoftbus01.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20110527.001\IDSviA64.sys [2011-5-28 476792]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0501000.01D\SYMNETS.SYS [?]
R2 dldt_device;dldt_device;C:\Windows\system32\dldtcoms.exe -service --> C:\Windows\system32\dldtcoms.exe -service [?]
R2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2010-10-13 98304]
R2 iprip;RIP Listener;C:\Windows\System32\svchost.exe -k ipripsvc [2009-7-13 20992]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-5-24 363344]
R2 McciCMService64;McciCMService64;C:\Program Files\Common Files\Motive\McciCMService.exe [2010-11-23 517632]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccsvchst.exe [2011-5-10 130008]
R2 ServicepointService;ServicepointService;C:\Program Files (x86)\Verizon\VSP\ServicepointService.exe [2011-2-20 689464]
R2 TeamViewer6;TeamViewer 6;C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe [2011-4-10 2271608]
R2 X5XSEx_Pr135;X5XSEx_Pr135;C:\Program Files (x86)\Verizon Games Player\X5XSEx.sys [2010-11-26 55328]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-5-13 136824]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 PsxDrv;PsxDrv;C:\Windows\system32\drivers\psxdrv.sys --> C:\Windows\system32\drivers\psxdrv.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 dldtCATSCustConnectService;dldtCATSCustConnectService;C:\Windows\System32\spool\drivers\x64\3\dldtserv.exe [2008-2-25 33448]
S3 hitmanpro35;Hitman Pro 3.5 Support Driver;\??\C:\Windows\system32\drivers\hitmanpro35.sys --> C:\Windows\system32\drivers\hitmanpro35.sys [?]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-1-21 30963576]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\system32\drivers\rdpvideominiport.sys --> C:\Windows\system32\drivers\rdpvideominiport.sys [?]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2011-05-28 18:22:11 142296 ----a-w- C:\Program Files (x86)\Mozilla Firefox\components\browsercomps.dll
2011-05-28 18:22:10 89048 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libEGL.dll
2011-05-28 18:22:10 781272 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozsqlite3.dll
2011-05-28 18:22:10 465880 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libGLESv2.dll
2011-05-28 18:22:10 1974616 ----a-w- C:\Program Files (x86)\Mozilla Firefox\D3DCompiler_42.dll
2011-05-28 18:22:10 1892184 ----a-w- C:\Program Files (x86)\Mozilla Firefox\d3dx9_42.dll
2011-05-28 18:22:10 1874904 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
2011-05-28 18:22:10 15832 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll
2011-05-25 19:45:03 98816 ----a-w- C:\Windows\sed.exe
2011-05-25 19:45:03 89088 ----a-w- C:\Windows\MBR.exe
2011-05-25 19:45:03 256512 ----a-w- C:\Windows\PEV.exe
2011-05-25 19:45:03 161792 ----a-w- C:\Windows\SWREG.exe
2011-05-25 19:44:55 -------- d-s---w- C:\ComboFix
2011-05-25 19:05:44 20040 ----a-w- C:\Windows\System32\drivers\hitmanpro35.sys
2011-05-25 19:05:44 -------- d-----w- C:\Program Files\Hitman Pro 3.5
2011-05-25 19:05:23 -------- d-----w- C:\ProgramData\Hitman Pro
2011-05-24 22:18:14 -------- d-----w- C:\Program Files\CCleaner
2011-05-24 22:15:55 -------- d-----w- C:\Users\Ratul\AppData\Roaming\Malwarebytes
2011-05-24 22:15:50 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-05-24 22:15:49 -------- d-----w- C:\ProgramData\Malwarebytes
2011-05-24 22:15:46 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-05-24 22:15:46 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-05-23 16:23:08 -------- d-----w- C:\FSXTMP
2011-05-23 16:09:21 91568 ----a-w- C:\Windows\System32\drivers\scdemu.sys
2011-05-23 16:04:11 272448 ----a-w- C:\Windows\System32\drivers\dtsoftbus01.sys
2011-05-18 22:18:57 -------- d-----w- C:\ProgramData\Nero
2011-05-11 19:42:27 -------- d-----w- C:\ProgramDataBoxoft
2011-05-11 19:42:27 -------- d-----w- C:\ProgramData\Boxtools
2011-05-11 19:42:27 -------- d-----w- C:\ProgramData\Boxoft
2011-05-10 19:59:39 -------- d-----w- C:\Users\Ratul\AppData\Local\[Dx5]_Corporation
2011-05-10 19:30:19 382584 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\symnets.sys
2011-05-10 19:30:18 912504 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\symefa64.sys
2011-05-10 19:30:17 450680 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\symds64.sys
2011-05-10 19:30:17 40568 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\srtspx64.sys
2011-05-10 19:30:16 744568 ----a-w- C:\Windows\System32\drivers\N360x64\0501000.01D\srtsp64.sys
2011-05-10 19:30:16 171128 ----a-r- C:\Windows\System32\drivers\N360x64\0501000.01D\ironx64.sys
2011-05-10 19:29:12 -------- d-----w- C:\Windows\System32\drivers\N360x64\0501000.01D
2011-05-05 19:44:05 -------- d-----w- C:\Users\Ratul\AppData\Roaming\Tific
2011-05-05 19:44:03 -------- d-----w- C:\Users\Ratul\AppData\Local\Symantec
2011-05-01 21:09:17 -------- d-----w- C:\Users\Ratul\AppData\Roaming\.minecraft
2011-05-01 21:05:27 -------- d-----w- C:\Users\Ratul\AppData\Roaming\StageManager.BD092818F67280F4B42B04877600987F0111B594.1
2011-05-01 18:08:55 -------- d-----w- C:\Program Files\SpeedBit Video Accelerator
2011-05-01 18:02:13 -------- d-----w- C:\Program Files (x86)\SpeedBit Video Accelerator
.
==================== Find3M ====================
.
2011-05-11 19:18:54 174200 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2011-04-14 09:07:59 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-04-06 20:26:58 96544 ----a-w- C:\Windows\System32\dnssd.dll
2011-04-06 20:26:58 69408 ----a-w- C:\Windows\System32\jdns_sd.dll
2011-04-06 20:26:58 237856 ----a-w- C:\Windows\System32\dnssdX.dll
2011-04-06 20:26:58 119584 ----a-w- C:\Windows\System32\dns-sd.exe
2011-04-06 20:20:16 91424 ----a-w- C:\Windows\SysWow64\dnssd.dll
2011-04-06 20:20:16 75040 ----a-w- C:\Windows\SysWow64\jdns_sd.dll
2011-04-06 20:20:16 197920 ----a-w- C:\Windows\SysWow64\dnssdX.dll
2011-04-06 20:20:16 107808 ----a-w- C:\Windows\SysWow64\dns-sd.exe
2011-04-04 19:59:30 8107 ----a-w- C:\Windows\w7dsd.reg
2011-04-04 19:59:30 8089 ----a-w- C:\Windows\w7dse.reg
2011-03-15 20:23:33 147456 --sha-r- C:\Windows\SysWow64\KBDIBOF.dll
2011-03-15 20:06:46 14848 ----a-w- C:\Windows\System32\slwga.dll
2011-03-15 20:06:46 13824 ----a-w- C:\Windows\SysWow64\slwga.dll
2011-03-15 20:06:45 419840 ----a-w- C:\Windows\System32\systemcpl.dll
2011-03-15 19:50:20 419840 ----a-w- C:\Windows\System32\systemcplx64.dll
2011-03-14 20:04:03 175616 ----a-w- C:\Windows\System32\msclmd.dll
2011-03-14 20:04:03 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
2011-03-08 20:27:39 376480 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
.
============= FINISH: 15:18:39.37 ===============


when ever i try to open up RKUnhookerLE it says: Error loading driver, NTSTATUS code: 0xC000036B

#4 daday123

daday123
  • Topic Starter

  • Members
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  • Local time:01:53 AM

Posted 30 May 2011 - 02:29 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo



#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:01:53 AM

Posted 30 May 2011 - 10:37 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 daday123

daday123
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:01:53 AM

Posted 31 May 2011 - 02:32 PM

here is the log from combofix

ComboFix 11-05-30.07 - Ratul 05/31/2011 6:41.1.2 - x64
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.4085.2949 [GMT -4:00]
Running from: c:\users\Ratul\Downloads\ComboFix.exe
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\CFLog
c:\program files (x86)\Search Toolbar
c:\program files (x86)\Search Toolbar\icon.ico
c:\program files (x86)\Search Toolbar\SearchToolbar.dll
c:\program files (x86)\Search Toolbar\SearchToolbarUninstall.exe
c:\program files (x86)\Search Toolbar\SearchToolbarUpdater.exe
C:\svnhostxxx.exe
c:\svnhostxxx.exe\config.bin
C:\System
C:\Windupdt
.
.
((((((((((((((((((((((((( Files Created from 2011-04-28 to 2011-05-31 )))))))))))))))))))))))))))))))
.
.
2011-05-31 10:49 . 2011-05-31 10:49 -------- d-----w- c:\users\DefaultAppPool\AppData\Local\temp
2011-05-31 10:49 . 2011-05-31 10:49 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-05-30 19:20 . 2011-05-30 19:21 34560 ----a-w- c:\windows\SysWow64\drivers\Normandy.sys
2011-05-28 18:22 . 2011-04-14 16:26 142296 ----a-w- c:\program files (x86)\Mozilla Firefox\components\browsercomps.dll
2011-05-28 18:22 . 2011-04-14 16:25 781272 ----a-w- c:\program files (x86)\Mozilla Firefox\mozsqlite3.dll
2011-05-28 18:22 . 2011-04-14 16:25 1874904 ----a-w- c:\program files (x86)\Mozilla Firefox\mozjs.dll
2011-05-28 18:22 . 2011-04-14 16:25 15832 ----a-w- c:\program files (x86)\Mozilla Firefox\mozalloc.dll
2011-05-28 18:22 . 2011-04-14 16:25 465880 ----a-w- c:\program files (x86)\Mozilla Firefox\libGLESv2.dll
2011-05-28 18:22 . 2011-04-14 16:25 89048 ----a-w- c:\program files (x86)\Mozilla Firefox\libEGL.dll
2011-05-28 18:22 . 2010-01-01 08:00 1974616 ----a-w- c:\program files (x86)\Mozilla Firefox\D3DCompiler_42.dll
2011-05-28 18:22 . 2010-01-01 08:00 1892184 ----a-w- c:\program files (x86)\Mozilla Firefox\d3dx9_42.dll
2011-05-25 19:05 . 2011-05-25 19:05 20040 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-05-25 19:05 . 2011-05-25 19:05 -------- d-----w- c:\program files\Hitman Pro 3.5
2011-05-25 19:05 . 2011-05-25 19:22 -------- d-----w- c:\programdata\Hitman Pro
2011-05-24 22:18 . 2011-05-24 22:18 -------- d-----w- c:\program files\CCleaner
2011-05-24 22:15 . 2011-05-24 22:15 -------- d-----w- c:\users\Ratul\AppData\Roaming\Malwarebytes
2011-05-24 22:15 . 2010-12-20 22:09 38224 ----a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys
2011-05-24 22:15 . 2011-05-24 22:15 -------- d-----w- c:\programdata\Malwarebytes
2011-05-24 22:15 . 2011-05-24 22:15 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-05-24 22:15 . 2010-12-20 22:08 24152 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-23 16:23 . 2011-05-23 16:24 -------- d-----w- C:\FSXTMP
2011-05-23 16:09 . 2010-04-12 08:55 91568 ----a-w- c:\windows\system32\drivers\scdemu.sys
2011-05-23 16:04 . 2011-05-23 16:04 272448 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys
2011-05-18 22:20 . 2011-05-18 22:20 -------- d-----w- c:\users\Ratul\AppData\Roaming\Nero
2011-05-18 22:18 . 2011-05-18 22:19 -------- d-----w- c:\programdata\Nero
2011-05-11 19:42 . 2011-05-30 19:35 -------- d-----w- c:\programdata\Boxtools
2011-05-11 19:42 . 2011-05-11 19:42 -------- d-----w- C:\ProgramDataBoxoft
2011-05-11 19:42 . 2011-05-11 19:42 -------- d-----w- c:\programdata\Boxoft
2011-05-10 19:59 . 2011-05-10 19:59 -------- d-----w- c:\users\Ratul\AppData\Local\[Dx5]_Corporation
2011-05-10 19:29 . 2011-05-14 16:37 -------- d-----w- c:\windows\system32\drivers\N360x64\0501000.01D
2011-05-05 20:32 . 2011-05-05 20:32 -------- d-----w- c:\program files (x86)\Common Files\Java
2011-05-05 19:44 . 2011-05-05 19:44 -------- d-----w- c:\users\Ratul\AppData\Roaming\Tific
2011-05-05 19:44 . 2011-05-05 19:44 -------- d-----w- c:\users\Ratul\AppData\Local\Symantec
2011-05-01 21:09 . 2011-05-01 21:13 -------- d-----w- c:\users\Ratul\AppData\Roaming\.minecraft
2011-05-01 21:05 . 2011-05-01 21:05 -------- d-----w- c:\users\Ratul\AppData\Roaming\StageManager.BD092818F67280F4B42B04877600987F0111B594.1
2011-05-01 18:08 . 2011-05-07 14:03 -------- d-----w- c:\program files\SpeedBit Video Accelerator
2011-05-01 18:02 . 2011-05-07 13:30 -------- d-----w- c:\program files (x86)\SpeedBit Video Accelerator
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-30 19:34 . 2010-10-18 19:45 4194304 ----a-w- c:\windows\ServiceProfiles\NetworkService\msmqlog.bin
2011-05-11 19:18 . 2011-03-15 21:19 174200 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2011-04-14 09:07 . 2010-11-02 19:57 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
2011-04-06 20:26 . 2011-04-06 20:26 96544 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 20:26 . 2011-04-06 20:26 69408 ----a-w- c:\windows\system32\jdns_sd.dll
2011-04-06 20:26 . 2011-04-06 20:26 237856 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 20:26 . 2011-04-06 20:26 119584 ----a-w- c:\windows\system32\dns-sd.exe
2011-04-06 20:20 . 2011-04-06 20:20 91424 ----a-w- c:\windows\SysWow64\dnssd.dll
2011-04-06 20:20 . 2011-04-06 20:20 75040 ----a-w- c:\windows\SysWow64\jdns_sd.dll
2011-04-06 20:20 . 2011-04-06 20:20 197920 ----a-w- c:\windows\SysWow64\dnssdX.dll
2011-04-06 20:20 . 2011-04-06 20:20 107808 ----a-w- c:\windows\SysWow64\dns-sd.exe
2011-04-04 19:59 . 2011-04-04 19:57 8107 ----a-w- c:\windows\w7dsd.reg
2011-04-04 19:59 . 2011-04-04 19:57 8089 ----a-w- c:\windows\w7dse.reg
2011-03-15 20:06 . 2011-03-15 19:50 14848 ----a-w- c:\windows\system32\slwga.dll
2011-03-15 20:06 . 2011-03-15 19:50 13824 ----a-w- c:\windows\SysWow64\slwga.dll
2011-03-15 20:06 . 2011-03-14 19:51 419840 ----a-w- c:\windows\system32\systemcpl.dll
2011-03-15 19:50 . 2011-03-15 19:45 419840 ----a-w- c:\windows\system32\systemcplx64.dll
2011-03-14 20:04 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll
2011-03-14 20:04 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll
2011-03-08 20:27 . 2011-03-08 20:27 376480 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Exetender_135"="c:\program files (x86)\Verizon Games Player\GPlayer.exe" [2010-10-27 4889600]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]
"Boxoft Tools"="c:\programdata\Boxtools\Boxofttoolbox.exe" [2010-11-19 2590208]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"VerizonServicepoint.exe"="c:\program files (x86)\Verizon\VSP\VerizonServicepoint.exe" [2011-01-10 4318520]
"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-01-21 91520]
"SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" [2010-02-22 406992]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-04-14 421160]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-01-07 253672]
"PWRISOVM.EXE"="c:\program files (x86)\PowerISO\PWRISOVM.EXE" [2010-04-12 180224]
"Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2010-12-20 443728]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Exetender_135"="c:\program files (x86)\Verizon Games Player\GPlayer.exe" [2010-10-27 4889600]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"EnableLUA"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"mixer1"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ServicepointService]
@="Service"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 dldtCATSCustConnectService;dldtCATSCustConnectService;c:\windows\system32\spool\DRIVERS\x64\3\\dldtserv.exe [2009-07-09 33448]
R3 EagleX64;EagleX64;c:\windows\system32\drivers\EagleX64.sys [x]
R3 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [x]
R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-01-21 30963576]
R3 Normandy;Normandy SR2; [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [x]
R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0501000.01D\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0501000.01D\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20110518.001\BHDrvx64.sys [2011-04-15 1127032]
S1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\DRIVERS\dtsoftbus01.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20110527.001\IDSvia64.sys [2011-03-14 476792]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0501000.01D\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0501000.01D\SYMNETS.SYS [x]
S2 dldt_device;dldt_device;c:\windows\system32\dldtcoms.exe [2008-02-25 1045232]
S2 IHA_MessageCenter;IHA_MessageCenter;c:\program files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2010-10-13 98304]
S2 iprip;RIP Listener;c:\windows\System32\svchost.exe [2009-07-14 27136]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2010-12-20 363344]
S2 McciCMService64;McciCMService64;c:\program files\Common Files\Motive\McciCMService.exe [2010-03-17 517632]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe [2011-04-17 130008]
S2 ServicepointService;ServicepointService;c:\program files (x86)\Verizon\VSP\ServicepointService.exe [2011-01-10 689464]
S2 TeamViewer6;TeamViewer 6;c:\program files (x86)\TeamViewer\Version6\TeamViewer_Service.exe [2011-04-01 2271608]
S2 X5XSEx_Pr135;X5XSEx_Pr135;c:\program files (x86)\Verizon Games Player\X5XSEx.Sys [2010-03-11 55328]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-05-10 136824]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
S3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
S3 PsxDrv;PsxDrv;c:\windows\system32\drivers\psxdrv.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
iissvcs REG_MULTI_SZ w3svc was
apphost REG_MULTI_SZ apphostsvc
.
Contents of the 'Scheduled Tasks' folder
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-23 165912]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-23 385560]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-23 363544]
"dldtmon.exe"="c:\program files (x86)\Dell V305\dldtmon.exe" [2008-06-24 668912]
"dldtamon"="c:\program files (x86)\Dell V305\dldtamon.exe" [2008-06-24 16624]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2010-03-17 3432448]
"VX3000"="c:\windows\vVX3000.exe" [2010-05-20 762736]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2010-03-06 500208]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1 68.237.161.12
FF - ProfilePath - c:\users\Ratul\AppData\Roaming\Mozilla\Firefox\Profiles\5byv0w3g.default\
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{9565115d-c7d6-46d3-bd63-b67b481a4368} - (no file)
URLSearchHooks-{88c7f2aa-f93f-432c-8f0e-b7d85967a527} - (no file)
SafeBoot-55316453.sys
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
WebBrowser-{88C7F2AA-F93F-432C-8F0E-B7D85967A527} - (no file)
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\5.1.0.29\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10k.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10k.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10k.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10k.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-05-31 06:51:43
ComboFix-quarantined-files.txt 2011-05-31 10:51
.
Pre-Run: 158,710,464,512 bytes free
Post-Run: 158,712,705,024 bytes free
.
- - End Of File - - 526A84BAFC98A09336AAE302ADEBD675





i think everything is going on OK. i am no longer getting Google re-directs. but i do think i will be getting it again in the future. my computer is running really fine now. is there a way to prevent this from happening? thanks so much.

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 31 May 2011 - 04:50 PM

Hello

I would ike to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 daday123

daday123
  • Topic Starter

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Posted 31 May 2011 - 07:13 PM

ABBYY FineReader 6.0 Sprint
Adobe AIR
Adobe Community Help
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Media Player
Adobe Photoshop CS5
Adobe Reader X (10.0.1)
Adobe Shockwave Player 11.5
Apple Application Support
Apple Software Update
Bandisoft MPEG-1 Decoder
Camtasia Studio 7
Combat Arms
DAEMON Tools Pro
Definition update for Microsoft Office 2010 (KB982726)
Dell Driver Download Manager
DirectVobSub (remove only)
Documents To Go Desktop for iPhone
Download Updater (AOL LLC)
Fraps (remove only)
Funambol Outlook Sync Client 8.2.7
GamersFirst LIVE!
GraphCalc v4.0.1
GTA San Andreas
IHA_MessageCenter
Internet TV for Windows Media Center
Java Auto Updater
Java™ 6 Update 25
LiveUpdate 3.2 (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft Corporation
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Mobile Mouse Server
Mozilla Firefox 4.0.1 (x86 en-US)
MSVCRT Redists
MSXML 4.0 SP2 Parser and SDK
MSXML 4.0 SP3 Parser (KB973685)
Nexon Game Manager
Norton 360
NVIDIA PhysX
OpenAL
Pando Media Booster
PDF Settings CS5
plist Editor for Windows 1.0.2
PowerISO
QuickTime
Redist
San Andreas Mod Installer
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
System Requirements Lab CYRI
System Requirements Lab Test
TeamViewer 6
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft Office 2010 (KB2494150)
Vegas Pro 10.0
Verizon Games Player
Verizon Help and Support Tool
Verizon Media Manager
Verizon Servicepoint 3.7.44
VLC media player 0.9.2
Vz In Home Agent
Windows Media Player Firefox Plugin

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 31 May 2011 - 07:20 PM

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 daday123

daday123
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Posted 01 June 2011 - 03:07 PM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:25:17 AM, on 6/1/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files (x86)\Dell V305\dldtmon.exe
C:\Windows\vVX3000.exe
C:\ProgramData\Boxtools\Boxofttoolbox.exe
C:\Program Files (x86)\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files (x86)\Common Files\Motive\McciContextHookShim.exe
C:\Program Files (x86)\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files (x86)\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [Exetender_135] "C:\Program Files (x86)\Verizon Games Player\GPlayer.exe" /runonstartup
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Boxoft Tools] "C:\ProgramData\Boxtools\Boxofttoolbox.exe" -autorun
O4 - HKUS\S-1-5-18\..\Run: [Exetender_135] "C:\Program Files (x86)\Verizon Games Player\GPlayer.exe" /runonstartup (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Exetender_135] "C:\Program Files (x86)\Verizon Games Player\GPlayer.exe" /runonstartup (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @%systemroot%\system32\CISVC.EXE,-1 (CISVC) - Unknown owner - C:\Windows\system32\CISVC.EXE (file missing)
O23 - Service: dldtCATSCustConnectService - Unknown owner - C:\Windows\system32\spool\DRIVERS\x64\3\\dldtserv.exe
O23 - Service: dldt_device - - C:\Windows\system32\dldtcoms.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IHA_MessageCenter - Unknown owner - C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~2\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
O23 - Service: McciCMService64 - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @mqutil.dll,-6102 (MSMQ) - Unknown owner - C:\Windows\system32\mqsvc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: ServicepointService - Radialpoint Inc. - C:\Program Files (x86)\Verizon\VSP\ServicepointService.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TeamViewer 6 (TeamViewer6) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 9925 bytes


log from MBAM

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6705

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

6/1/2011 8:30:37 AM
mbam-log-2011-06-01 (08-30-37).txt

Scan type: Quick scan
Objects scanned: 178227
Time elapsed: 3 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 01 June 2011 - 08:18 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
      O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
      O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
      O4 - HKCU\..\Run: [Exetender_135] "C:\Program Files (x86)\Verizon Games Player\GPlayer.exe" /runonstartup
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - HKUS\S-1-5-18\..\Run: [Exetender_135] "C:\Program Files (x86)\Verizon Games Player\GPlayer.exe" /runonstartup (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\Run: [Exetender_135] "C:\Program Files (x86)\Verizon Games Player\GPlayer.exe" /runonstartup (User 'Default user')
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 04 June 2011 - 01:22 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
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  • Local time:01:53 AM

Posted 07 June 2011 - 03:00 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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