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15 replies to this topic

#1 karaan

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Posted 25 May 2011 - 10:26 AM

My Labtop has been attacted by a virus called windows XP recovery, I have managed to remove this virus by using mawarebytes and AVG also ran the 'regsvr32/i shell32.dll. Now all programs are fine and all programs are listed in the start menu all programs folder but it says it is empty. I have also tried to restore the system to a earlier date but couldn't do it. I do not want to reinstall the OS(XP Pro). Anyone have any suggestions please?

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#2 Broni

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Posted 25 May 2011 - 11:20 AM

Download and run UnHide

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#3 karaan

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Posted 25 May 2011 - 03:26 PM

Sorry, I have failed to mention that I have run the UNHIDE too before I post this issue, I ran it again but no luck.

#4 Broni

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Posted 25 May 2011 - 03:37 PM

Have you ran any temporary file cleaner since the issue started?

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#5 Eyesee

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Posted 25 May 2011 - 03:53 PM

I just used it on a system with the same issue.
Had to run it twice. The second time it prompted me to disable antivirus software & it worked.

As Broni asks have you run any temp cleaners?
Doing so will delete the files necessary for unhide to restore.
In the beginning there was the command line.

#6 karaan

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Posted 26 May 2011 - 12:03 AM

Thanks Broni & Eyesee

I haven't ran any temporary file cleaner. any specific name for it please? I have uninstalled the AVG but no change at all.

#7 Broni

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Posted 26 May 2011 - 12:05 AM

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :dir
    %Temp%\smtmp /s
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#8 karaan

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Posted 26 May 2011 - 12:25 AM

SystemLook 04.09.10 by jpshortstuff
Log created at 06:24 on 26/05/2011 by Karu
Administrator - Elevation successful

========== dir ==========

C:\DOCUME~1\Karu\LOCALS~1\Temp\smtmp - Unable to find folder.

-= EOF =-

#9 Broni

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Posted 26 May 2011 - 05:53 PM

Unfortunately, you had to run something, which emptied temporary folder.
In this case, there is no other way but to restore missing items manually.

You can restore the defaults for the Start Menu, Accessories and Administrative Tools as follows:
Posted Image
  • Then click on the Restore button.



For other shortcuts....

  • Download App Paths
  • Double click on AppPaths.exe to run the program.
  • Keep the program open.

In this example I'll recreate an entry for Avast antivirus program.
  • Go Start>All Programs.
  • Right click on Avast entry, click "Properties".

Posted Image
NOTE. Make sure, you right click on Avast program, NOT on Avast folder.

  • You'll see this window:

Posted Image

Due to the damage caused by the infection, you'll find "Target" box empty.

  • Go back to AppPaths window and find Avast entry.
  • Right click on Avast line, click "Edit".
  • A pop-up window will open:

Posted Image

  • Highlight everything in "Path" box, right click on it, click "Copy"
  • Go back to Avast "Properties" window, right click inside "Target" box, click "Paste".
  • IMPORTANT! Add quotation marks at the beginning of the path and at the end
  • Click OK and you're done.

Posted Image

Edited by Broni, 26 May 2011 - 05:55 PM.

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#10 karaan

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Posted 27 May 2011 - 01:47 AM

Thanks again Broni

I am unable to continue with the steps for two reasons.
firstly when I rigt click on the program (start-> allprogram ) I don't get the shortcut tab (Only General,Sharing, Web sharing and customize tabs are available).
secondly some important programs are not listed on the AppPaths list.

#11 Joseph jr

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Posted 27 May 2011 - 07:25 AM

Try to log on as another user and you should be able to view everything

#12 jozsan

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Posted 27 May 2011 - 07:26 AM

I also have this problem caused by the same virus. Stop Sign was able to assist to remove the virus. However, I have not been able to "unhide" my files. Fortunately I have a back up of my files through APril, however this does not rebuild my start menu or recover my files for the month of May. What do you suggest I do?

#13 karaan

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Posted 27 May 2011 - 08:02 AM

---

Edited by karaan, 27 May 2011 - 09:11 AM.


#14 karaan

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Posted 27 May 2011 - 08:27 AM

I have created another user through control pannel-> user accounts, but no change on the all program list still shows empty.

#15 Broni

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Posted 27 May 2011 - 07:16 PM

Well, in some extreme cases, to recreate those shortcuts you'll have to reinstall programs.

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