Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Comp needs help


  • This topic is locked This topic is locked
34 replies to this topic

#1 jcfbowser

jcfbowser

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:05:07 PM

Posted 25 May 2011 - 05:36 AM

the background icons have disapeared, and it wont let me run many programs to try and fix it, please help! what can we do

BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:07 PM

Posted 25 May 2011 - 05:40 AM

Hello

run this first - http://download.bleepingcomputer.com/grinler/unhide.exe


then try to run



DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply




Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

In your next post I need the following

1.logs from DDS
2.RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 jcfbowser

jcfbowser
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:05:07 PM

Posted 25 May 2011 - 05:51 AM

also in the bottom right corner it keeps saying write disk error

#4 jcfbowser

jcfbowser
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:05:07 PM

Posted 25 May 2011 - 06:12 AM

My computer froze when I ran the dds, when I reboot it should I run the defogger again?

#5 jcfbowser

jcfbowser
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:05:07 PM

Posted 25 May 2011 - 06:29 AM

I just ran free again. Without running defogger again, didn't freeze this time but taking a long time to finish, my desktop icons are back though

#6 jcfbowser

jcfbowser
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:05:07 PM

Posted 25 May 2011 - 06:42 AM

It froze on me twice I'm going to check for the rookie then try the dds one more time

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:07 PM

Posted 25 May 2011 - 07:28 AM

Hello

Run this for now.

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 jcfbowser

jcfbowser
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:05:07 PM

Posted 25 May 2011 - 05:19 PM

my computer keeps freezing 3/4 the way through every time i run the dds

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0x804D7000 C:\Windows\system32\ntoskrnl.exe 2189952 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2189952 bytes
0x804D7000 RAW 2189952 bytes
0x804D7000 WMIxWDM 2189952 bytes
0xBF800000 Win32k 1859584 bytes
0xBF800000 C:\Windows\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xBF046000 C:\Windows\System32\ati3d1ag.dll 835584 bytes (ATI Technologies Inc. , ati3d1ag.dll)
0xF96C8000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xF916D000 C:\Windows\System32\DRIVERS\HSF_CNXT.sys 561152 bytes (Conexant Systems, WinACHSF driver)
0xF3BF7000 C:\Windows\system32\DRIVERS\C4C_V124.sys 499712 bytes (Conexant Systems, V124NT driver)
0xF9285000 C:\Windows\system32\drivers\smwdm.sys 475136 bytes (Analog Devices, Inc., SoundMAX Integrated Digital Audio )
0xF55C8000 C:\Windows\System32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF9384000 C:\Windows\System32\DRIVERS\ati2mtag.sys 421888 bytes (ATI Technologies Inc., ATI RAGE 6 Miniport Driver)
0xF3E90000 C:\Windows\system32\DRIVERS\C4C_K56K.sys 393216 bytes (Conexant Systems, K56NT driver)
0xF9090000 C:\Windows\System32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xF56AD000 C:\Windows\System32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xF3D70000 C:\Windows\System32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xF3C99000 C:\Windows\system32\drivers\supersafer.sys 356352 bytes (TrueCrypt Foundation, TrueCrypt Driver)
0xBF112000 C:\Windows\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xF3F0C000 C:\Windows\system32\DRIVERS\C4C_FALL.sys 282624 bytes (Conexant Systems, Fallback driver)
0xF3A26000 C:\Windows\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF930D000 C:\Windows\System32\DRIVERS\SynTP.sys 258048 bytes (Synaptics, Inc., Synaptics Touchpad Driver)
0xBF012000 C:\Windows\System32\ati2dvag.dll 212992 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Display Driver)
0xF3CF0000 C:\Windows\system32\DRIVERS\C4C_FAXX.sys 196608 bytes (Conexant Systems, FaxNT driver)
0xF90EE000 C:\Windows\System32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF9804000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xF3F9B000 C:\Windows\System32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF969B000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xF5638000 C:\Windows\System32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF5685000 C:\Windows\System32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF9146000 C:\Windows\System32\DRIVERS\C4C_AMOS.SYS 159744 bytes (Conexant Systems, AmosNT driver)
0xF5577000 C:\Windows\System32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xF9261000 C:\Windows\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF934C000 C:\Windows\System32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF923E000 C:\Windows\system32\drivers\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xF5663000 C:\Windows\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xF977E000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF97B6000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF97D5000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0xF9209000 C:\Windows\system32\DRIVERS\Rtnicxp.sys 122880 bytes (Realtek Semiconductor Corporation , Realtek 10/100/1000 NDIS 5.1 Driver )
0xF3EF0000 C:\Windows\system32\DRIVERS\C4C_FSKS.sys 114688 bytes (Conexant Systems, FSKsNT driver)
0xF9681000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF979E000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xF45C3000 C:\Windows\System32\Drivers\dump_atapi.sys 98304 bytes
0xF9227000 C:\Windows\system32\drivers\aeaudio.sys 94208 bytes (Andrea Electronics Corporation, Andrea Audio Noise Cancellation Driver)
0xF9755000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF912F000 C:\Windows\System32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xF41E3000 C:\Windows\System32\DRIVERS\irda.sys 90112 bytes (Microsoft Corporation, IRDA Protocol Driver)
0xF40DE000 C:\Windows\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF92F9000 C:\Windows\System32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xF9370000 C:\Windows\System32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0x806EE000 ACPI_HAL 81152 bytes
0x806EE000 C:\Windows\system32\hal.dll 81152 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF91F6000 C:\Windows\system32\DRIVERS\C4C_BSC2.sys 77824 bytes (Conexant Systems, NTRksample driver)
0xF5706000 C:\Windows\System32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\Windows\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF976C000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF97F3000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF911E000 C:\Windows\System32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF5D62000 C:\Windows\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF99D3000 C:\Windows\System32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF98B3000 atisgkaf.sys 61440 bytes (ATI Technologies Inc., ATI AGP driver)
0xF99B3000 C:\Windows\system32\DRIVERS\C4C_SOAR.SYS 61440 bytes (Conexant Systems, Soar driver)
0xF99A3000 C:\Windows\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF99E3000 C:\Windows\System32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xF9AB3000 C:\Windows\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF946B000 C:\Windows\System32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF99C3000 C:\Windows\system32\DRIVERS\C4C_SAMP.sys 57344 bytes (Conexant Systems, Rksample WDM driver)
0xF3DD8000 C:\Windows\system32\DRIVERS\C4C_TONE.sys 57344 bytes (Conexant Systems, TonesNT driver)
0xF9893000 C:\Windows\System32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF9993000 C:\Windows\System32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF99F3000 C:\Windows\System32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF9873000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF9A23000 C:\Windows\System32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF98A3000 agp440.sys 45056 bytes (Microsoft Corporation, 440 NT AGP Filter)
0xF9963000 C:\Windows\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF9863000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF9A03000 C:\Windows\System32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF9983000 C:\Windows\System32\DRIVERS\amdk7.sys 40960 bytes (Microsoft Corporation, Processor Device Driver)
0xF9853000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF944B000 C:\Windows\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF947B000 C:\Windows\System32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF9883000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF9A43000 C:\Windows\System32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF98F3000 C:\Windows\System32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xF37C6000 C:\Windows\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF5DC2000 C:\Windows\System32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF9B23000 C:\Windows\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF9C0B000 C:\Windows\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF9B1B000 C:\Windows\System32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xF9AD3000 C:\Windows\System32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF9B0B000 C:\Windows\System32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF9B13000 C:\Windows\System32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF9BE3000 C:\Windows\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF9BD3000 C:\Windows\System32\DRIVERS\flpydisk.sys 20480 bytes (Microsoft Corporation, Floppy Driver)
0xF9BEB000 C:\Windows\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF9ADB000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF9B3B000 C:\Windows\System32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF9B2B000 C:\Windows\System32\DRIVERS\rasirda.sys 20480 bytes (Microsoft Corporation, IrDA WAN Miniport Driver)
0xF9B43000 C:\Windows\System32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF9B33000 C:\Windows\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF9B03000 C:\Windows\System32\DRIVERS\usbohci.sys 20480 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xF9C13000 C:\Windows\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF9C6B000 C:\Windows\System32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xF9D37000 C:\Windows\System32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xF4107000 C:\Windows\System32\drivers\cpqdfw.sys 16384 bytes
0xF4103000 C:\Windows\System32\drivers\cqcpu.sys 16384 bytes (Microsoft Corporation, Description string for cqcpu driver)
0xF3F73000 C:\Windows\System32\Drivers\mrtRate.SYS 16384 bytes (Marimba, Inc., Rate Sensing Driver)
0xF9648000 C:\Windows\System32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xF9C6F000 ACPIEC.sys 12288 bytes (Microsoft Corporation, ACPI Embedded Controller Driver)
0xF9C63000 C:\Windows\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF4163000 C:\Windows\System32\DRIVERS\cnxtdiag.sys 12288 bytes (Conexant Systems, Diagnostic Interface DRIVER)
0xF9C67000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xF5131000 C:\Windows\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF9D3F000 C:\Windows\System32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF95E1000 C:\Windows\System32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF9D57000 aliide.sys 8192 bytes (Acer Laboratories Inc., ALi mini IDE Driver)
0xF9D93000 C:\Windows\System32\Drivers\ASCTRM.SYS 8192 bytes (Windows ® 2000 DDK provider, TR Manager)
0xF9DAB000 C:\Windows\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF9D8D000 C:\Windows\System32\drivers\cq_mem.sys 8192 bytes (Microsoft Corporation, Description string for cq_mem driver)
0xF9DFF000 C:\Windows\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF9DA9000 C:\Windows\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF9D53000 C:\Windows\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF9DAD000 C:\Windows\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF9D91000 C:\Windows\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xF9DAF000 C:\Windows\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF9D75000 C:\Windows\System32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF9D71000 C:\Windows\System32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF9D55000 C:\Windows\System32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF9EB9000 C:\Windows\System32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF9F98000 C:\Windows\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF9F5F000 C:\Windows\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF9E1B000 C:\Windows\System32\DRIVERS\OPRGHDLR.SYS 4096 bytes (Microsoft Corporation, ACPI Operation Registration Driver)
0xF9EB7000 C:\Windows\system32\drivers\SENSUPGD.SYS 4096 bytes (Sensaura Ltd, Sensaura Upgrade)
==============================================
>Stealth
==============================================
0x81A41A91 Unknown page with executable code, 1391 bytes
0x81A44860 Unknown page with executable code, 1952 bytes
0x81A44781 Unknown page with executable code, 2175 bytes
0x81A46718 Unknown page with executable code, 2280 bytes
0x81A465B1 Unknown page with executable code, 2639 bytes
0x81A40288 Unknown page with executable code, 3448 bytes
0x81A42191 Unknown page with executable code, 3695 bytes
0xF9873000 WARNING: Virus alike driver modification [VolSnap.sys], 53248 bytes
0x81A44E7A Unknown thread object [ ETHREAD 0x819DF020 ] TID: 120, 600 bytes
0x81A47008 Unknown thread object [ ETHREAD 0x81A5FB88 ] TID: 124, 600 bytes
0x81A460DE Unknown thread object [ ETHREAD 0x81AAF020 ] , 600 bytes
0x81A44B45 Unknown thread object [ ETHREAD 0x81A2B020 ] , 600 bytes
0x81A46CDC Unknown page with executable code, 804 bytes

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:07 PM

Posted 25 May 2011 - 05:51 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 jcfbowser

jcfbowser
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:05:07 PM

Posted 25 May 2011 - 06:17 PM

combofix freezes as well,a blue screen comes up and just remains blank

#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:07 PM

Posted 25 May 2011 - 06:37 PM

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
ComboFix /nombr
  • click ok

copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 jcfbowser

jcfbowser
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:05:07 PM

Posted 25 May 2011 - 07:02 PM

When backing up registry an error appeared saving file."the registry could not read in, or write out, or flush, one of the files that contain the system's image of the registry"

I just continued to run it

#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:07 PM

Posted 25 May 2011 - 07:28 PM

is it still running?

gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 jcfbowser

jcfbowser
  • Topic Starter

  • Members
  • 32 posts
  • OFFLINE
  •  
  • Local time:05:07 PM

Posted 25 May 2011 - 09:11 PM

Yes says scanning for infected files think its stuck

#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:07 PM

Posted 25 May 2011 - 09:16 PM

stop it and run this for me


I want you to run this tool for me next.

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users