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USB Ports continually don't load after reboot...


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#1 mockfish

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Posted 24 May 2011 - 11:30 PM

Have a Compaq CQ61-313us. For some reason the USB ports don't work after reboot. If I go to device manager, and disable, then reable them one by one, they'll work fine until reboot and I'm back to errors on them. I also can uninstall them and have windows find them again, works fine, until I reboot again. I'm about to give up. They all say "This device cannot start. (Code 10)" until I reinstall. Have done all my updates and mutiple scans with mutiple malware /virus programs. Any suggestions???

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#2 ReviverSoft

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Posted 25 May 2011 - 02:47 AM

Hi there,

Have you looked through the following articles?

http://social.technet.microsoft.com/Forums/en/itprovistahardware/thread/e42d107a-bb3c-4a3e-9668-19183baaca93

http://support.microsoft.com/kb/310123
ReviverSoft - Happy to help!

#3 mockfish

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Posted 26 May 2011 - 12:08 AM

Hi there,

Have you looked through the following articles?

http://social.technet.microsoft.com/Forums/en/itprovistahardware/thread/e42d107a-bb3c-4a3e-9668-19183baaca93

http://support.microsoft.com/kb/310123


Already up to speed on first link, second link seems more specific to a CD/DVD drive. Are you suggesting the same procedure would work for my USB drives?
Thanks!




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