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Rootkit and search hijack


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4 replies to this topic

#1 Rickvv

Rickvv

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Posted 24 May 2011 - 06:39 PM

Search results get hijacked, and I suspect a rootkit...Help, please--thanks very much

.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Administrator at 18:08:44 on 2011-05-24
Microsoft Windows 7 Enterprise 6.1.7600.0.1252.1.1033.18.3070.2146 [GMT -5:00]
.
AV: Symantec Endpoint Protection *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Norton Online\Engine\2.1.0.23\ccSvcHst.exe
C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_24288096a5cd99f6\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Norton Online\Engine\2.1.0.23\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\DllHost.exe
C:\Users\Administrator\Downloads\dds.scr
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\WSCRIPT.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://intranet.datalink.com
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Norton Safety Minder: {b8e07826-0971-4f16-b133-047b88034e89} - c:\program files\norton online\addons\norton safety minder\engine\2.1.0.52\coIEPlg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [nwiz] nwiz.exe /install
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NVHotkey] rundll32.exe c:\windows\system32\nvHotkey.dll,Start
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
dPolicies-explorer: HideSCAHealth = 1 (0x1)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://simplivt.webex.com/client/T27LB/webex/ieatgpc1.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\administrator\appdata\roaming\mozilla\firefox\profiles\9ks37lfr.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
.
============= SERVICES / DRIVERS ===============
.
R2 NOF;Norton Online;c:\program files\norton online\engine\2.1.0.23\ccsvchst.exe [2011-3-9 126904]
R2 NVIDIA Performance Driver Service;NVIDIA Performance Driver Service;c:\program files\nvidia corporation\performance drivers\nvPDsvc.exe [2009-5-14 4440064]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-9-22 2477304]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-5-12 105592]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-2-19 136176]
S2 srv1208;srv1208;c:\windows\system32\svchost.exe -k netsvcs [2009-7-13 20992]
S3 BthAvrcp;Bluetooth AVRCP Profile;c:\windows\system32\drivers\BthAvrcp.sys [2009-12-31 15872]
S3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y6032.sys [2009-10-27 224384]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-2-19 136176]
S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-10-27 112128]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 SYMRDR_{78CA3BF0-9C3B-40e1-B46D-38C877EF059A};Symantec Redirector - Norton Safety Minder;c:\windows\system32\drivers\nsm\0201000.034\symrdrs.sys [2011-3-30 154672]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-5-1 1343400]
.
=============== Created Last 30 ================
.
2011-05-24 21:49:43 -------- d-sh--w- C:\$RECYCLE.BIN
2011-05-24 21:49:41 -------- d-----w- c:\users\administrator\appdata\local\temp
2011-05-24 20:50:05 98816 ----a-w- c:\windows\sed.exe
2011-05-24 20:50:05 89088 ----a-w- c:\windows\MBR.exe
2011-05-24 20:50:05 256512 ----a-w- c:\windows\PEV.exe
2011-05-24 20:50:05 161792 ----a-w- c:\windows\SWREG.exe
2011-05-24 20:14:43 388096 ----a-r- c:\users\administrator\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-05-24 20:00:35 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-05-24 19:49:10 -------- d-----w- c:\program files\Defraggler
2011-05-24 18:58:32 -------- d-----w- c:\program files\CCleaner
2011-05-24 14:44:59 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-05-24 14:42:23 -------- d-----w- c:\program files\Lavasoft
2011-05-21 18:28:29 -------- d-----w- c:\users\administrator\appdata\roaming\Malwarebytes
2011-05-21 18:28:24 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-21 18:28:24 -------- d-----w- c:\programdata\Malwarebytes
2011-05-21 18:28:21 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-21 18:28:21 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-20 15:48:08 0 ----a-w- c:\users\administrator\appdata\local\Emuxigob.bin
2011-05-20 15:48:03 -------- d-----w- c:\users\administrator\appdata\local\{BD9262E8-FD5B-4DE4-A49A-550FCCF23181}
2011-05-20 15:46:10 -------- d-----w- c:\programdata\hF02400PdEjA02400
2011-05-19 15:10:32 123904 ----a-w- c:\windows\system32\poqexec.exe
2011-05-16 01:41:02 90112 ----a-w- c:\windows\unvise32.exe
2011-05-16 01:39:28 -------- d-----w- c:\users\administrator\appdata\local\Apple
2011-05-16 01:35:50 -------- d-----w- c:\users\administrator\appdata\roaming\Softland
2011-05-16 01:35:47 26440 ----a-w- c:\windows\system32\novamnk7.dll
2011-05-16 01:35:47 20296 ----a-w- c:\windows\system32\novamik7.dll
2011-05-16 01:35:45 -------- d-----w- c:\program files\Softland
2011-05-16 01:35:29 -------- d-----w- c:\programdata\Inspiration 9
2011-05-14 01:03:31 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-11 15:04:42 3957632 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-05-11 15:04:42 3901824 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-05-11 15:04:37 5888 ----a-w- c:\windows\system32\drivers\usbd.sys
2011-05-11 15:04:37 43008 ----a-w- c:\windows\system32\drivers\usbehci.sys
2011-05-11 15:04:37 284160 ----a-w- c:\windows\system32\drivers\usbport.sys
2011-05-11 15:04:37 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2011-05-11 15:04:37 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2011-05-11 15:04:37 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2011-05-10 15:45:27 -------- d-----w- c:\users\administrator\appdata\local\HP
2011-05-10 01:11:40 -------- d-----w- c:\users\administrator\appdata\local\Xtranormal
2011-05-10 01:09:59 -------- d-----w- c:\program files\Xtranormal
2011-05-10 01:09:37 -------- d-----w- c:\users\administrator\appdata\roaming\Xtranormal
.
==================== Find3M ====================
.
2011-03-12 11:31:58 442880 ----a-w- c:\windows\system32\XpsPrint.dll
2011-03-11 05:44:09 146304 ----a-w- c:\windows\system32\drivers\storport.sys
2011-03-11 05:44:01 143744 ----a-w- c:\windows\system32\drivers\nvstor.sys
2011-03-11 05:44:01 1210240 ----a-w- c:\windows\system32\drivers\ntfs.sys
2011-03-11 05:44:01 117120 ----a-w- c:\windows\system32\drivers\nvraid.sys
2011-03-11 05:43:55 332160 ----a-w- c:\windows\system32\drivers\iaStorV.sys
2011-03-11 05:43:46 80256 ----a-w- c:\windows\system32\drivers\amdsata.sys
2011-03-11 05:43:46 22400 ----a-w- c:\windows\system32\drivers\amdxata.sys
2011-03-11 05:40:24 1164288 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-11 05:40:24 1137664 ----a-w- c:\windows\system32\mfc42.dll
2011-03-11 05:39:35 1686016 ----a-w- c:\windows\system32\esent.dll
2011-03-11 05:37:34 74240 ----a-w- c:\windows\system32\fsutil.exe
2011-03-08 05:38:13 740864 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-03 05:29:23 132608 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-03-03 05:27:30 28672 ----a-w- c:\windows\system32\dnscacheugc.exe
2011-03-03 03:31:32 2331136 ----a-w- c:\windows\system32\win32k.sys
2011-02-26 05:33:07 2614784 ----a-w- c:\windows\explorer.exe
2011-02-24 05:32:52 288256 ----a-w- c:\windows\system32\XpsGdiConverter.dll
.
============= FINISH: 18:09:37.20 ===============

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#2 SweetTech

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Posted 27 May 2011 - 07:53 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 Rickvv

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Posted 27 May 2011 - 08:19 PM

Thanks ST- I did find a similar problem on these boards and matched symptoms...I ran the TDSS killer, and it found and removed the problem. Performance was back to normal, redirects stopped, and malwarebytes came up clean.
If the problem recurs, we'll open a new case.
Thank you for your help,
Rick

#4 SweetTech

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Posted 28 May 2011 - 08:55 AM

Thanks for letting me know.

Kindest Regards,
SweetTech.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#5 SweetTech

SweetTech

    Agent ST


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Posted 28 May 2011 - 08:56 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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