I suggest you post a “HijackThis” log for expert assistance with your problem following the instructions below.
Please read the pinned post in our “HijackThis” forum, here Carefully read and follow all directions explicitly.
Following instructions, run a HJT log and post it in our HJT forum, at this link
. Do not as yet attempt to fix anything by yourself using Hijack This.
A member of our HJT Team will analyze your log, make recommendations and offer assistance.
It may take a short period of time to get a response to the log you posted because the members of our HJT Team are kept very busy. Please
be patient as this team is manned by volunteers. They will help you as soon as possible.NOTE
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT thread in which you posted your log until you get a response from a member of our HJT expert team.
The first criteria they have when looking for logs that need replies are posts showing 0 replies
. If you make an additional post, it will show as having 1 reply
A team member, looking to see if a reply has been made might well assume another HJT Team member is already assisting you and might not open the thread to respond.
So, make your post and wait for a response from a team member.