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Google Redirect, Random Audio Ads, FakeAlert


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7 replies to this topic

#1 noviceuser99

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Posted 24 May 2011 - 11:24 AM

Hello, I am in need of assitance for the following issues. I have the same issues as the following thread.

http://www.bleepingcomputer.com/forums/topic398307.html

I did run combofix as suggested by a coworker, (this was before I saw that I shouldn't have on the site, my apologies) but I have the log file saved for your reference. Again, I will not post this file as I know that my thread will then be ignored.

I am currently running Windows XP Pro SP 3 on a Lenovo Thinkpad T410 Intel i5.

I had installed malwarebytes, as well as stinger and AVG. However, in order to run combofix without any issues i uninstalled them before running it. I ran combofix, and I still have the redirect issue which is what brought me to your site. I want to make sure that I am doing this the right way, and would like a professionals help moving forward.

Thank you in advance for your assitance.

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#2 boopme

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Posted 25 May 2011 - 06:59 PM

Hello, I moved you here to Am I Infected as tgere were no logs posted there and your topic would be skipped over.

let's try something here and see if we can't catch this.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.5.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, [color="#8B0000"]Post new scan log
and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 noviceuser99

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Posted 26 May 2011 - 09:13 AM

Thank you for the response. I appreciate it.

I renamed TDSS and it still won't run. Any suggestions?

#4 boopme

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Posted 26 May 2011 - 02:49 PM

Your antivirus may be stopping it.


Run TDSSKiller from Command Prompt

Use the following command to scan the PC with a detailed log written into the file report.txt (created in the TDSSKiller.exe utility folder):
Open Command Prompt in XP = click Start >> Run,type cmd
copy and paste this at the flashing cursor and hit Enter

TDSSKiller.exe -l report.txt

If still no joy run MBAM first then try TDSS again from the first method.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 noviceuser99

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Posted 28 May 2011 - 02:01 PM

That didn't work either. Please see below. Thanks again!

It gave me a message saying it was not a recognized internal or external command, operable program or batch file.

#6 boopme

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Posted 28 May 2011 - 08:14 PM

We have an embedded malware that will require stronger tools.

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 noviceuser99

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Posted 01 June 2011 - 01:26 PM

I have followed your instructions, and have started the thread in the location you specified.

http://www.bleepingcomputer.com/forums/topic401097.html

#8 boopme

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Posted 01 June 2011 - 09:26 PM

Thank you

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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