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Blue Screen of Death


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6 replies to this topic

#1 AliasJaneDoe

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Posted 24 May 2011 - 09:26 AM

Hi. My computer just crashed. BSoD with driver_irql_not_less_or_equal and 0x000000D1 (0x00000000, 0x00000002, 0x00000008, 0x00000000). I tried to attach my Mini052411-01.dmp file, but got an error that I can't attach that kind of file. I'm using Windows XP Home, SP2. I have not recently gotten any new hardware.

Please let me know what I should do. Thank you.

Edited by AliasJaneDoe, 24 May 2011 - 09:30 AM.


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#2 hamluis

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Posted 24 May 2011 - 09:39 AM

Let's try this.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

Louis

#3 AliasJaneDoe

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Posted 24 May 2011 - 10:11 AM

Okay, here it is:

==================================================
Dump File : Mini052411-01.dmp
Crash Time : 5/24/2011 7:09:59 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000008
Parameter 4 : 0x00000000
Caused By Driver : sptd.sys
Caused By Address : sptd.sys+11309
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052411-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
==================================================

#4 Allan

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Posted 24 May 2011 - 10:33 AM

Uninstall Daemon Tools and reboot. Do you still have the problem?

#5 hamluis

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Posted 24 May 2011 - 11:11 AM

Uninstall Daemon Tools or Alochol, if you have either installed. Driver is probably damaged.

http://www.neuber.com/taskmanager/process/sptd.sys.html

For info on D1 STOP errors, see http://aumha.org/a/stop.htm .

Louis

#6 AliasJaneDoe

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Posted 24 May 2011 - 12:32 PM

I did have Daemon Tools installed, but I've not used it in ages. I've uninstalled it, and I'll let you know if I get another BSoD. Thanks.

#7 jcgriff2

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Posted 24 May 2011 - 09:24 PM

... I'm using Windows XP Home, SP2. ...


I would suggest that you update to XP SP3 - http://support.microsoft.com/kb/322389

Regards. . .

jcgriff2


`
Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present




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