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Windows can't detect speakers since mother board switch


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#1 Kegan

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Posted 24 May 2011 - 08:31 AM

I recently got my replacement motherboard from Intel's cougar point chipset disaster earlier this year. The swap out was pretty much painless, and I didn't even think much of it because the two boards were literally identical. Yes I removed the old thermal grease and yes I added new thermal grease.

Everything should really be working just the same as before, except that I can't hear anything, and that's kinda the deal breaker, here, because I need that.

I've checked in the control panel, and there seems to be a sound card there, and it is working. My drivers are all up to date. windows just can't find my speakers, or even my headphones.

Could anyone share some insight as to what is wrong? I'm hoping that they didn't send me a faulty replacement in their rush, because that would just be one more pain in the butt to handle.

Motherboard model is Intel DH67CL

Edited by Kegan, 24 May 2011 - 10:13 AM.


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#2 Sneakycyber

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Posted 24 May 2011 - 09:06 AM

What is the model number of the motherboard?

Edited by Sneakycyber, 24 May 2011 - 09:06 AM.

Chad Mockensturm 
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#3 Kegan

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Posted 24 May 2011 - 10:10 AM

DH67CL

#4 Sneakycyber

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Posted 24 May 2011 - 02:44 PM

Does windows detect any type of sound card is available or does all seem well accept no sound is coming from the speakers?
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#5 Kegan

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Posted 24 May 2011 - 06:58 PM

The speakers do not appear among devices listen on the control panel, and neither do headphones when hooked in. The system device manager still shows an "Intel® Display audio" component, however.

#6 Sneakycyber

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Posted 24 May 2011 - 07:12 PM

The new board may have a different Audio chip set then the old one. That board could have Realtek, IDT, Or ADI (Soundmax). You should delete the currently installed audio device and let Windows re-install the drivers. If windows does not automatically install the correct driver (sound doesn't work). Use the Intel Driver Update Utility to detect your hardware and install the drivers. The Utility is found here

Edited by Sneakycyber, 24 May 2011 - 07:16 PM.

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#7 Kegan

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Posted 24 May 2011 - 07:37 PM

Well, seeing as how it's a replacement and the same exact model, I imagine they'de have the same chips. It's the same board, but with the cougar point chips repaired.

I'll give it a try, though. It's not like it could hurt.

#8 Kegan

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Posted 24 May 2011 - 07:45 PM

Hey, guess who's my hero?

Thanks. That cleared it up! Thank god it was really soemthing that simple. I didn't want to have to rebuild my computer a third time!

Issue resolved!

#9 Sneakycyber

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Posted 25 May 2011 - 08:55 AM

Glad that worked :thumbup2: Happy computing :busy:
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#10 sweet girl

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Posted 31 May 2011 - 02:28 PM

from three four days i am not able to listen any sound from my comp""s speaker.and the notification of volumn controller also suddenly disappeared from the screen.and when i try to open the volumn controller a message as"""there is no mixer device avilable""is shown.
and the list showing the audio device being used .no audio device is shown.

plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz its important.suggest me something.

#11 Sneakycyber

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Posted 31 May 2011 - 04:24 PM

Please start your own thread in the external hardware section and list the make and model of your computer.
Chad Mockensturm 
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