Posted 01 June 2011 - 12:31 AM
Hi Will, and thanks for getting back with me. For my DSL I have a conventional DSL modem.It is a Westfell 6100 modem. It isn't wireless. The alarm system however is wireless. The alarm system has a node on the wall and the label says "Network Multifamily". No product number or any other information on the node. I work at Comcast (Yes, I know it is strange to stay with Verizon, but I've had nothing but great experiences with Verizon so far... over 25 years of phone service, and internet service, so I have stuck with them) and the tech manager told me when I ran it by him that it was an easy fix. He'd seen it several times. I'll ask a tech supervisor at work tomorrow about it and if he has an idea I'll post it here. Thanks again for getting back to me!