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Trend Micro titanium won't open/run


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#1 kelnjor

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Posted 23 May 2011 - 07:39 PM

Hi,

i downloaded/purchased the new trend micro titanium maximum security yesterday, and it was running fine. it then received an update, asked to restart which i did, now i can't open it from desktop, and windows is saying that it is turned off. i have tried reinstalling, going through the troubleshooting via there website. i don't really want to have to call them ( did this 3 times yesterday and found them not helpful)
i have removed all old security etc, now at a loss as what to do? anyone else had a similar problem with this? thanks in advance!

should also mention i did try turning off the UAC and did not work. also downloaded the trend micro hotfix, which wouldn't run.

Edited by kelnjor, 23 May 2011 - 07:41 PM.


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#2 Broni

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Posted 23 May 2011 - 08:35 PM

Since you bought it, I suggest you call TrendMicro tech support.

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