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Antivirus help


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#1 Bugen

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Posted 23 May 2011 - 05:27 PM

My friend has some sort of ca antivirus but she does lots of web surfing and email.
Asked me to see if i can help her boost her computer performance/security

I plan on defragmenting,delete temps,startup items, and scan with tools you recommend.
I am thinking mbam, sas, and spyware blaster.
I will clean old programs update java and adobe flash/reader.

Asking for your opinion on everything I should do.

Thanks Bugen

Edited by Bugen, 23 May 2011 - 05:41 PM.


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#2 Bugen

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Posted 23 May 2011 - 06:04 PM

I need help by tomorrow!

#3 quietman7

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Posted 23 May 2011 - 09:39 PM

Is this what you are referring to?

If so, be aware that CA is a reputable anti-virus vendor. If you intend to switch to another, what do you intend to replace it with?

Choosing an anti-virus is a matter of personal preference, your needs, your needs, your technical ability and experience, features offered, user friendliness, ease of updating (and upgrading to new program release), ease of installation/removal, available technical support from the vendor and price. Other factors to consider include detection rates and methods, scanning engine effectiveness, how often virus definitions are updated, the amount of resources the program utilizes, how it may affect system performance and what will work best for your system. A particular anti-virus that works well for one person may not work as well for another. There is no universal "one size fits all" solution that works for everyone and there is no best anti-virus. You may need to experiment and find the one most suitable for your needs. For more specific information to consider, please read Choosing Your Anti-virus Software.

My personal choice is NOD32 Anti-Virus if choosing a paid for program as it leaves a small footprint. Kaspersky Anti-Virus is also a good choice.
If you're looking for a free alternative, I recommend any of the following:
IMPORTANT NOTE: Before removing your existing anti-virus, you should download and save the setup file for the anti-virus you are going to replace it with. After doing that, disconnect from the Internet, uninstall your current anti-virus, reboot and then install the replacement. Reboot again to ensure it is working properly before reconnecting to the Internet.

Have your friend follow these instructions:

Please download Malwarebytes' Anti-Malware (v1.50.1) and follow these instructions for doing a Quick Scan in normal mode.
Note: If Malwarebytes' encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes' from removing all the malware.

Please download SUPERAntiSpyware Free and follow these instructions for performing a scan.
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#4 Bugen

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Posted 24 May 2011 - 09:19 AM

I'm doing a tuneup of her computer.

Is there any other tools I should scan with besides mbam,sas, spyware blaster, and update adobe flash player/reader, and java.

Edited by Bugen, 24 May 2011 - 09:21 AM.


#5 quietman7

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Posted 24 May 2011 - 09:38 AM

You can also get a second opinion by performing an Online Virus Scan.
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#6 Bugen

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Posted 24 May 2011 - 08:36 PM

DONE PLEASE CLOSE

#7 quietman7

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Posted 24 May 2011 - 08:53 PM

Thanks for letting us know but we don't normally close these types of topics.
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#8 ReBeLi0uS1

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Posted 29 May 2011 - 02:00 AM

got everything BUT a registry cleaner in there boss! Hope it all worked out. :D

#9 quietman7

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Posted 29 May 2011 - 08:01 AM

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:

:step1: Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.

:step2: Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.

:step3: Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.

:step4: Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.

:step5: The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.


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#10 ReBeLi0uS1

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Posted 30 May 2011 - 01:13 AM

@quietman7, you couldn't be more correct! I NEVER recommend any beginner/novice using a reg cleaner. If you want your computer to continue functioning, leave certain programs to the pros ;)




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