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BSOD on startup with Vista Home Premium


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#1 hexbolt

hexbolt

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Posted 23 May 2011 - 03:08 PM

Hi Experts,

I need some help this is what I Have its a dell laptop with Windows Vista Home Premium Version 6.0 (Build 6000) and when it boots up normaly I get the dreaded BSOD unless I go into Safe Mode. I can barely read the Blue Screen except to say the error says something to the effect of 0x00000008c I read some other forum entries and ran and updated malwarebytes and no problems also I ran Startup Inspector with no improvement and then I did go to BlueScreenView ran that and the log looks like this:

==================================================
Dump File : Mini051111-01.dmp
Crash Time : 5/11/2011 8:40:55 AM
Bug Check String : WORKER_INVALID
Bug Check Code : 0x000000e4
Parameter 1 : 0x00000001
Parameter 2 : 0x827a3cec
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+65a4
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16407 (vista_gdr.061223-1640)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051111-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
Dump File Size : 139,160
==================================================

==================================================
Dump File : Mini051011-01.dmp
Crash Time : 5/10/2011 8:44:40 AM
Bug Check String : WORKER_INVALID
Bug Check Code : 0x000000e4
Parameter 1 : 0x00000001
Parameter 2 : 0x82b93cec
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+65a4
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16407 (vista_gdr.061223-1640)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini051011-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6000
Dump File Size : 139,160
==================================================

Please tell me what my next steps should be.


Computer is a Dell Inspirion 1721 x86 Based PC
AMD Turion 64 X2 Mobile technology TL-60 1994 Mhz 2 cores
SMBios Version 2.4
Total Physical Memory 1,917.53 MB
Available Physical Memory 1.37GB
Total Virtual Memory 2.05GB
Available Virtual Memory 1.75 GB
Page File Space 256.00MB

Thanks
Hexbolt

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