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AVG Remover fails


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#1 Edio Ilha

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Posted 23 May 2011 - 01:25 PM

Hello there!

Im sorry if Im posting in wrong place, but I really think it is a software issue in Windows XP.
The computer is cleaned up, now I want to install Kaspersky, but it fails and Im sure it is because of AVG renmain.

The rebooting process for the Kaspersky finishing Installation get blue screen.

How can I really uninstall AVG please!!

Thx in advance!

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#2 boopme

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Posted 23 May 2011 - 01:49 PM

Hello, try running the AVG Remover Utility:
32-bit avgremover.exe

Or use AppRemover by opswat
Using AppRemover
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#3 Edio Ilha

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Posted 23 May 2011 - 02:39 PM

Hi there!

I already tried 32-bit avgremover.exe, with no success
Appremover didnt find it. But Im sure AVG is there, because if I run Combofix it tells me avg is there.

Any other idea?

Thx

#4 boopme

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Posted 23 May 2011 - 02:59 PM

You can try to reinstall it and then use it's uninstaller.

Or try REVO
Here is how to use Revo Uninstaller:

1) First we download it from here: Revo Uninstaller Free Version. You can skip this Step if you already have it installed. However, you may need to update it. If you have it installed already, and you need to update it, go ahead and open it up and click the AutoUpdate Icon next to Help. The use of this program makes registry changes based upon what you select for removal from the Registry. Before running Revo Uninstaller please run ERUNT before proceeding to back up your registry in case you make a mistake.

2) Select the Program to remove from the list of programs and click the Uninstall button:

Posted Image



3) After selecting the program you want to remove, and confirming you want to uninstall the program, then you will want to select the Advanced Option:

Posted Image



4) Click Next. This will start the uninstaller for the application you picked. When the uninstaller is done, and it proves to be successful, and a reboot is required, then select NO and continue the below steps.

5) Follow the prompts during the uninstallation of the application. Once it closes you will be at this window:

Posted Image



6) Click Next again. Once the window is done scanning for files and other things that did not get removed, you will be presented with this window:

Posted Image

.

You will want to select only the bolded items, then click on Delete. If any entries-usually the last thing listed and not in bold-have a + sign click on the + until you see more bolded items. Once done, click Next.

If it asks you to delete other files, then do so, but pay attention to the warnings.
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#5 Edio Ilha

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Posted 23 May 2011 - 03:14 PM

Im thank you for your help!

Revo does not see AVG

Any other tip?

Thx

#6 Edio Ilha

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Posted 23 May 2011 - 04:05 PM

Okay!

I got it running.

What I did:

From windows xp Console
Enter after each line
cd \windows\system32\config
ren system system.bad
copy \windows\repair\system
exit enter

Reboot normaly

Drivers reinstallation needed after that.

THX

Edited by Edio Ilha, 23 May 2011 - 04:13 PM.





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