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missing start menu, quick launch and programs folders


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#1 Will L

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Posted 23 May 2011 - 08:04 AM

Hi guys,

I'm running Windows Vista Home Premium 64. I recently cleared out an infection from my PC called 'Windows Vista Recovery'. It hid all my files and deleted useful desktop icons, as well as removing the quick launch icons, the recently used and pinned start menu programs, and some of the folders in All Programs.

I'm fairly certain that I cleaned up the infection. I ran Rkill, followed by Mbam, Avira antivir, and spybot in safemode. All three are coming up clean now, and I used unhide.exe afterwards.

However, it is now impossible to pin anything to the start menu or the quick launch bar. I suspect that registry entries have been changed or the folders have been deleted. It seems the virus also deleted my restore points as well.

Is there a way to bring back these functions?

Thanks in advance

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#2 Broni

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Posted 23 May 2011 - 08:48 PM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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