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Lots of Problems/Malware


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#1 dasoup

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Posted 22 May 2011 - 10:50 PM

Hi,

My son (i'm using his account at his direction) has been a member for a while and has used these forums for lots of help; just wanted to say thank you in advance as he told me he was very impressed with the help that he has received in the past. With that said, my laptop his been acting very strange. I told my son I was having "issues" and he suggested that I start by getting malwarebytes anti-malware, run it, and go from there. I did as he told me and am still having problems. I'm having all kinds of obviously fake warnings pop up, one in particular is XP Internet Security (others include google searches being redirected and homepages being changed). I'm not sure if i'm posting in the right place (if not, sorry), but can you help? Where do I start and what do I need to do?

Thank you again in advance
Cathy

Edited by Andrew, 23 May 2011 - 04:55 AM.
Mod Edit: Moved From XP to AII - AA


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#2 N.E.

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Posted 26 May 2011 - 08:21 AM

There is a detailed description of hor to remove your malware here:

http://www.bleepingcomputer.com/virus-removal/remove-win-7-antispyware-2011

Neal

#3 dasoup

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Posted 26 May 2011 - 11:11 AM

N.E.

Thank you!! I followed the instructions as posted...I think it worked! Everything seems to be running smoothly.

Thanks again,
Cathy




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