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Bad Image error messages at normal mode booting


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4 replies to this topic

#1 JohnRambo

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Posted 22 May 2011 - 10:05 AM

Hi,

Couple of days ago, all of a sudden my XP Pro SP3 OS started booting in 640x480/16 colors mode, plus failing to start the regular startup services and programs, displaying error messages like "Bad Image - ...NvCpl.dll", "Bad Image - ...NvMcTray", "Rundll32.exe - ...this and that" (not always the same). After 5-6 of these messages, desktop loads - sometimes with missing icons - but when I try to execute a program, an error message pops up that necessary resources are missing. After a try or two, fonts are dissapearing from the pop up windows and after a little while the system hangs completely.

This happens every single time I boot in normal mode. The only variation is the number and order of the startup error messages, but most of the times it's the ones I mentioned above.

In safe mode it always boots fine, with network support as well.

I cannot run HiJackThis or any other program in normal mode, I can only access programs in safe mode.

Looking forward to getting your advice. Thanks in advance,

John

Edited by hamluis, 22 May 2011 - 02:25 PM.
Moved from XP to Am I Infected.


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#2 Broni

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Posted 22 May 2011 - 02:04 PM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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#3 JohnRambo

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Posted 22 May 2011 - 07:11 PM

Thanks, I did. New post is HERE

#4 Broni

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Posted 22 May 2011 - 07:13 PM

Thank you :)

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#5 hamluis

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Posted 23 May 2011 - 02:32 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, he Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Now that you have posted your log topic and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.

Louis




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