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://c:\windows\web\desktop.html


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#1 jazzdad

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Posted 04 January 2006 - 11:06 PM

In between my desktop and my icons is a white screen that won't go away. This is what shows up when I click on properties: file://C:\WINDOWS\Web\desktop.html

We have run every program we can think of to get rid of it but it won't go away. Any ideas???????

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#2 Rimmer

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Posted 05 January 2006 - 01:30 AM

Try this:
Go to Start>Control Panel>Display,

Click the 'Desktop' tab, click on 'Customize Desktop'

Click the 'Web' tab and uncheck everything there.

Delete everything except for 'My current homepage'.

See if that helps. :thumbsup:

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

#3 jazzdad

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Posted 05 January 2006 - 05:27 PM

Bingo!!!!! You solved a problem lots of smart people couldn't. Thanks a lot. It was listed as "Security."

#4 Rimmer

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Posted 05 January 2006 - 10:26 PM

That's good news! :thumbsup:

If you have not already done so run some online trojan and anti-virus scans to make sure "Security" was not a front for something more sinister.

Online trojan scanner: http://www.windowsecurity.com/trojanscan/

Here are some links to free online Anti-Virus scans. They do take some time to load and run and in some cases you can only use Internet Explorer, with ActiveX enabled, to access them but they are an excellent support for your existing anti-virus program.

Panda Active Scan online - http://www.pandasoftware.com/activescan/
Internet Explorer only. Requires email address. Requires Active-X components to be installed. Approx 12MB download.

BitDefender online scan - http://www.bitdefender.com/scan/licence.php
Internet Explorer only. Must agree to a EULA. Need to allow installation of an Active X component.Some of the options are not clearly explained.

McAfee online scan - http://www.pcpitstop.com/freescan/

Security Advisor (?) - http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Trend Micro Housecall - http://uk.trendmicro-europe.com/enterprise...call_launch.php
(European version, supports Netscape, Mozilla, Firefox and Opera)
or http://housecall.antivirus.com/ (IE only)

Kaspersky - http://www.kaspersky.com/scanforvirus
Link to 'Online Scan' at the top rhs of the page. Requires IE and Active-X components.
"does not scan RAM, boot sectors and MBRs, so it cannot detect malicious code located in these areas."

hth :flowers:

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

#5 jazzdad

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Posted 05 January 2006 - 11:30 PM

Wow, thanks! We do have a bunch we have been running and have added more. This was the only thing left that was giving us trouble. But, if you'd like to swing by some time we'll fix you dinner for helping us out. (how far is Sydney from Minnesota??????)

#6 Rimmer

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Posted 05 January 2006 - 11:51 PM

But, if you'd like to swing by some time we'll fix you dinner for helping us out.

:thumbsup: I appreciate the offer. :flowers:

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.




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