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Desktop computer: redirections [split topic]


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19 replies to this topic

#1 AmandaR.

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Posted 21 May 2011 - 11:39 AM

My desktop computer is also infected and doing some of the same things as the lap top mentioned above (used a thumb drive from the lap top to the desk top so likely transferred something to it also). I am getting redirects a lot and from looking up in the uninstall list for my task manager I see some things that should not be there. I attached a hijack this log for it.

Attached Files



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#2 gringo_pr

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Posted 26 May 2011 - 03:08 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 29 May 2011 - 03:43 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 AmandaR.

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Posted 31 May 2011 - 03:22 AM

Hi,

I did everything that you asked, however I had trouble zipping the attach file so I attached it the only way I knew how....I hope this is ok. I also tried to run the root kit thingy and it had an error: "Sorry, but unhandled exception has occured, Program will be terminated, Exception code: 0xC0000005, Intruction address: 0x00402EAA, Attempt to read at address: 0xFFFFFFFF, Error log generated, please report to developers."

I would post this error log however I CAN'T find it anywhere...

What should I do now?? I've been trying for the past few days to get this program to work and it absolutely will not for some reason....

Edited by AmandaR., 31 May 2011 - 03:31 AM.


#5 gringo_pr

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Posted 31 May 2011 - 02:26 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 AmandaR.

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Posted 31 May 2011 - 11:07 PM

Here is the combofix log. When I opened firefox to go to this forum, it opened another window on it's own (blank).

Attached Files



#7 gringo_pr

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Posted 31 May 2011 - 11:20 PM

I want you to run this tool for me next.

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Gringo

Edited by gringo_pr, 31 May 2011 - 11:21 PM.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 AmandaR.

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Posted 31 May 2011 - 11:51 PM

Ran it, and it said no infection was found :)

#9 gringo_pr

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Posted 01 June 2011 - 10:29 PM

Hello

I would ike to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 gringo_pr

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Posted 04 June 2011 - 01:21 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 AmandaR.

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Posted 05 June 2011 - 12:56 AM

I reset the router, now I am going to complete the other 2 steps tonight. Thanks for being so patient! :)

#12 AmandaR.

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Posted 05 June 2011 - 02:30 AM

Update for Microsoft Office 2007 (KB2508958)
µTorrent
2007 Microsoft Office Suite Service Pack 2 (SP2)
aaa
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Media Player
Adobe Reader 9.4.4
AI Manager
Akamai NetSession Interface
Apple Application Support
Apple Software Update
ASUSUpdate
Audials
Baldur's Gate™ II - Shadows of Amn™
Bejeweled 3
BioWare Premium Module: Neverwinter Nights™ Kingmaker
BufferChm
C4600
Comcast Desktop Software (v1.2.0.9)
Compatibility Pack for the 2007 Office system
Conduit Engine
Curse Client
CyberLink PowerDirector
D3DX10
DAEMON Tools Toolbar
Desktop Doctor
Destinations
DeviceDiscovery
Diablo II
Diagnostic Utility
DivX Setup
Dragon Age: Origins
ffdshow [rev 2527] [2008-12-19]
Flash Lyrics Plugin for Winamp v1.4
Google Earth Plug-in
Google Update Helper
GPBaseService2
High-Definition Video Playback 10
HijackThis 2.0.2
HP Update
HPPhotoGadget
hpPrintProjects
HPProductAssistant
HPSSupply
hpWLPGInstaller
Icewind Dale II
Illustrated Guide to Veterinary Medical Terminology, 3e
Intel® Control Center
Intel® Graphics Media Accelerator Driver
J2SE Runtime Environment 5.0 Update 17
Java Auto Updater
Java™ 6 Update 18
Java™ 6 Update 24
Junk Mail filter update
Kaspersky Anti-Virus 8.0 for Windows Workstations Beta
Ken Ward's Zipper 1.4000
Knoll Light Factory EZ Studio
Macromedia Dreamweaver 8
Macromedia Extension Manager
Macromedia Fireworks 8
Macromedia Flash 8 Video Encoder
Macromedia Flash Player 8
Malwarebytes' Anti-Malware
MarketResearch
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel 2007 Help Actualización (KB963678)
Microsoft Office Excel MUI (Dutch) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Excel MUI (French) 2007
Microsoft Office Excel MUI (German) 2007
Microsoft Office Excel MUI (Spanish) 2007
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (Dutch) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office OneNote MUI (French) 2007
Microsoft Office OneNote MUI (German) 2007
Microsoft Office OneNote MUI (Spanish) 2007
Microsoft Office Powerpoint 2007 Help Actualización (KB963669)
Microsoft Office PowerPoint MUI (Dutch) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint MUI (French) 2007
Microsoft Office PowerPoint MUI (German) 2007
Microsoft Office PowerPoint MUI (Spanish) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (Arabic) 2007
Microsoft Office Proof (Basque) 2007
Microsoft Office Proof (Catalan) 2007
Microsoft Office Proof (Dutch) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Galician) 2007
Microsoft Office Proof (German) 2007
Microsoft Office Proof (Italian) 2007
Microsoft Office Proof (Portuguese (Brazil)) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (Dutch) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing (French) 2007
Microsoft Office Proofing (German) 2007
Microsoft Office Proofing (Spanish) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (Dutch) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared MUI (French) 2007
Microsoft Office Shared MUI (German) 2007
Microsoft Office Shared MUI (Spanish) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word 2007 Help Actualización (KB963665)
Microsoft Office Word MUI (Dutch) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office Word MUI (French) 2007
Microsoft Office Word MUI (German) 2007
Microsoft Office Word MUI (Spanish) 2007
Microsoft Primary Interoperability Assemblies 2005
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
MilkDrop for Winamp 2x (remove only)
Minilyrics(remove only)
Mise à jour Microsoft Office Excel 2007 Help (KB963678)
Mise à jour Microsoft Office Powerpoint 2007 Help (KB963669)
Mise à jour Microsoft Office Word 2007 Help (KB963665)
Move Media Player
Mozilla Firefox 4.0.1 (x86 en-US)
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 10 Menu TemplatePack Basic
Nero 10 Movie ThemePack Basic
Nero BackItUp 10
Nero BackItUp 10 Help (CHM)
Nero Burning ROM 10
Nero BurningROM 10 Help (CHM)
Nero BurnRights 10
Nero BurnRights 10 Help (CHM)
Nero Control Center 10
Nero ControlCenter 10 Help (CHM)
Nero Core Components 10
Nero CoverDesigner 10
Nero CoverDesigner 10 Help (CHM)
Nero DiscSpeed 10
Nero DiscSpeed 10 Help (CHM)
Nero Dolby Files 10
Nero Express 10
Nero Express 10 Help (CHM)
Nero InfoTool 10
Nero InfoTool 10 Help (CHM)
Nero MediaHub 10
Nero MediaHub 10 Help (CHM)
Nero Multimedia Suite 10
Nero Recode 10
Nero Recode 10 Help (CHM)
Nero RescueAgent 10
Nero RescueAgent 10 Help (CHM)
Nero SoundTrax 10
Nero SoundTrax 10 Help (CHM)
Nero StartSmart 10
Nero StartSmart 10 Help (CHM)
Nero Update
Nero Vision 10
Nero Vision 10 Help (CHM)
Nero WaveEditor 10
Nero WaveEditor 10 Help (CHM)
Neverwinter Nights
NewFreeScreensaver nfsBlueSunset
Nintendo DS Emulator
NVIDIA PhysX
OpenOffice.org 3.2
Orb Runtime libraries
Peaks
Pinnacle Studio 14
Pinnacle Studio Ultimate Collection Plugins
Pinnacle Studio Ultimate Plugins
Polipo 1.0.4
PowerISO
PS_AIO_05_C4600_Software_Min
QuickLink Mobile
QuickTime
Realtek Ethernet Controller Driver For Windows Vista and Later
Realtek High Definition Audio Driver
Safari
Scan
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2466156)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft Office Excel 2007 (KB2464583)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2464594)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
SmartSound Quicktracks Plugin
SmartWebPrinting
SolutionCenter
Spybot - Search & Destroy 2
Status
Toolbox
Tor 0.2.1.22
TrayApp
TreeOfXaya Screensaver 1.0
Update für Microsoft Office Excel 2007 Help (KB963678)
Update für Microsoft Office Powerpoint 2007 Help (KB963669)
Update für Microsoft Office Word 2007 Help (KB963665)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update voor Microsoft Office Excel 2007 Help (KB963678)
Update voor Microsoft Office Powerpoint 2007 Help (KB963669)
Update voor Microsoft Office Word 2007 Help (KB963665)
uTorrentBar Toolbar
VC80CRTRedist - 8.0.50727.4053
Vidalia 0.2.6
Visual C++ 8.0 Runtime Setup Package (x64)
VLC media player 1.1.2
VoiceOver Kit
WebReg
Winamp
Winamp Detector Plug-in
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinRAR archiver
WordPerfect Office 2002
World of Warcraft
Xvid 1.2.1 final uninstall

#13 gringo_pr

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Posted 05 June 2011 - 03:10 AM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.4
J2SE Runtime Environment 5.0 Update 17
Java™ 6 Update 18


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#14 AmandaR.

AmandaR.
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Posted 05 June 2011 - 05:53 AM

Hijack This Log...

and MBAM log:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5363

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

6/5/2011 3:52:39 AM
mbam-log-2011-06-05 (03-52-39).txt

Scan type: Quick scan
Objects scanned: 163824
Time elapsed: 2 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


I am still being redirected when I click on any links.

Attached Files


Edited by AmandaR., 05 June 2011 - 05:54 AM.


#15 gringo_pr

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Posted 05 June 2011 - 12:13 PM

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.
  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later
  • Please post the contents of OTListIt.txt in your next reply.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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