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Webpage redirects - need assistance


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#1 jatranger

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Posted 21 May 2011 - 01:36 PM

Several months ago, I had one of the false security system malware issues. My wife clicked on a button when she should have clicked on the "x" and called me after 5 mins of downloading / bleeping. I took the computer into work and one of the IT guys helped me with it and ran combofix. It solved 90% of the issues, but we are having website redirects from several of the websites we generally visit (sports, google, etc.) that take us to other websites. Nothing too scary (e.g., on-line polls, food.com, 2nd teir search engines, etc.); however, I'm sure it will only get worse if I don't fix whatever is causing the redirects.

I run Symantec Endpoint Protection that I get through work, which has failed to find anything even after multiple live updates and full scans over the past few weeks.

Any suggestions?

Thanks in advance.

Edited by hamluis, 21 May 2011 - 05:34 PM.
Moved from Win 7 to Am I Infected.


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#2 Orange Blossom

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Posted 21 May 2011 - 10:52 PM

Hello,

I have deleted the duplicate topic you posted in another forum.

Please follow the instructions in ==>This Guide<== starting at step 6.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Since you have run ComboFix, please include the ComboFix log in the new topic. Please be sure to include a description of your computer issues and what you have done to try to resolve them.

If you cannot produce any of the other logs, then please create the new topic anyway, include the information that you were unable to produce the other logs and why and include the ComboFix log along with a description of your computer issues.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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