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40 replies to this topic

#1 ajay59

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Posted 20 May 2011 - 04:22 PM

Programs will not open, they ask everytime which default do you want to use to open it with. Everything runs ok in safe mode.

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#2 gringo_pr

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Posted 20 May 2011 - 05:29 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

I would like to get a better look at your system, please do the following so I can get some more detailed logs.


Scan with exeHelper:

Please download exeHelper to your desktop.

  • Double-click on exeHelper.com to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of exehelperlog.txt (Will be created in the directory where you ran exeHelper.com, and should open at the end of the scan)



DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply




Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

In your next post I need the following

1.logs from DDS
2.RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 ajay59

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Posted 20 May 2011 - 08:29 PM

Thank you for helping me so soon. Sorry it took so long for me to answer. I could not run RKUnhook. I have included a screen shot of the error. I am not able to run programs, they are shut down because they have lost the default program to open them.

Attached Files



#4 ajay59

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Posted 20 May 2011 - 08:35 PM

Let me know what hours you will be able to help this weekend and I will match you. I have all weekend off. I want to make the most of your time.

#5 gringo_pr

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Posted 20 May 2011 - 08:39 PM

Mostly at night


I want you to run this and see if it will help with the programs


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 ajay59

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Posted 20 May 2011 - 08:50 PM

I don't see anything to run.

#7 ajay59

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Posted 20 May 2011 - 08:54 PM

I need to let you know how thing are working right now. I created a new user, gave it admin privileges. It allows me to run programs and get on the internet.

#8 gringo_pr

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Posted 20 May 2011 - 09:03 PM

Sorry

Ok good we may need to use it later


run this in the infected account

Scan with exeHelper:

Please download exeHelper to your desktop.

  • Double-click on exeHelper.com to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of exehelperlog.txt (Will be created in the directory where you ran exeHelper.com, and should open at the end of the scan)

Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 ajay59

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Posted 20 May 2011 - 09:04 PM

Here is exehelper.

Attached Files



#10 gringo_pr

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Posted 20 May 2011 - 09:07 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 ajay59

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Posted 20 May 2011 - 10:21 PM

The computer is the same, cannot open a program without it asking what program do you want to open it with. When I started Combofix, just after it made a system restore, it died and I had to restart it. The second Combofix went without a problem.


ComboFix 11-05-19.02 - admin 05/20/2011 22:21:46.5.3 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3835.2474 [GMT -4:00]
Running from: c:\users\admin\Desktop\ComboFix.exe
AV: Panda Cloud Antivirus *Enabled/Updated* {86971480-9989-6750-B122-681A86518D59}
SP: Panda Cloud Antivirus *Enabled/Updated* {3DF6F564-BFB3-68DE-8B92-5368FDD6C7E4}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-04-21 to 2011-05-21 )))))))))))))))))))))))))))))))
.
.
2011-05-21 02:37 . 2011-05-21 02:37 -------- d-----w- c:\users\Larry\AppData\Local\temp
2011-05-21 02:37 . 2011-05-21 02:37 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-05-21 02:37 . 2011-05-21 02:37 -------- d-----w- c:\users\bekinlar\AppData\Local\temp
2011-05-20 14:47 . 2011-05-21 01:13 -------- d-----w- c:\users\admin
2011-05-20 14:14 . 2011-05-20 14:14 0 ----a-w- c:\windows\SysWow64\shoABBA.tmp
2011-05-20 13:23 . 2011-05-20 13:23 0 ----a-w- c:\windows\SysWow64\sho72DE.tmp
2011-05-20 04:33 . 2011-05-20 04:33 0 ----a-w- c:\windows\SysWow64\sho9DD8.tmp
2011-05-17 11:08 . 2011-04-11 08:21 8802128 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{FF0DE675-E30D-49A8-93A3-737C5C3AC4B9}\mpengine.dll
2011-05-16 18:47 . 2011-05-16 18:47 -------- d-----w- c:\users\bekinlar\AppData\Roaming\Intuit
2011-05-16 18:47 . 2011-05-16 20:20 -------- d-----w- c:\program files (x86)\Common Files\AnswerWorks 5.0
2011-05-16 18:43 . 2011-05-16 18:47 -------- d-----w- c:\program files (x86)\Common Files\Intuit
2011-05-16 18:43 . 2011-05-16 18:43 -------- d-----w- c:\program files (x86)\TurboTax
2011-05-16 18:42 . 2011-05-16 18:45 -------- d-----w- c:\programdata\Intuit
2011-05-11 11:08 . 2011-04-09 07:02 5562240 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-05-11 11:08 . 2011-04-09 06:02 3967872 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2011-05-11 11:08 . 2011-04-09 06:02 3912576 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2011-04-28 02:22 . 2011-03-11 06:41 189824 ----a-w- c:\windows\system32\drivers\storport.sys
2011-04-28 02:22 . 2011-03-11 06:41 1659776 ----a-w- c:\windows\system32\drivers\ntfs.sys
2011-04-28 02:22 . 2011-03-11 06:41 148352 ----a-w- c:\windows\system32\drivers\nvraid.sys
2011-04-28 02:22 . 2011-03-11 06:41 410496 ----a-w- c:\windows\system32\drivers\iaStorV.sys
2011-04-28 02:22 . 2011-03-11 06:41 27008 ----a-w- c:\windows\system32\drivers\amdxata.sys
2011-04-28 02:22 . 2011-03-11 06:33 2565632 ----a-w- c:\windows\system32\esent.dll
2011-04-28 02:22 . 2011-03-11 06:30 96768 ----a-w- c:\windows\system32\fsutil.exe
2011-04-28 02:22 . 2011-03-11 05:33 1699328 ----a-w- c:\windows\SysWow64\esent.dll
2011-04-28 02:22 . 2011-03-11 06:41 166272 ----a-w- c:\windows\system32\drivers\nvstor.sys
2011-04-28 02:22 . 2011-03-11 06:41 107904 ----a-w- c:\windows\system32\drivers\amdsata.sys
2011-04-28 02:22 . 2011-03-11 05:31 74240 ----a-w- c:\windows\SysWow64\fsutil.exe
2011-04-28 02:21 . 2011-02-25 06:19 2871808 ----a-w- c:\windows\explorer.exe
2011-04-28 02:21 . 2011-02-25 05:30 2616320 ----a-w- c:\windows\SysWow64\explorer.exe
2011-04-28 02:21 . 2011-03-12 12:08 1465344 ----a-w- c:\windows\system32\XpsPrint.dll
2011-04-28 02:21 . 2011-03-12 11:23 870912 ----a-w- c:\windows\SysWow64\XpsPrint.dll
2011-04-28 02:21 . 2011-02-18 10:51 31232 ----a-w- c:\windows\system32\prevhost.exe
2011-04-28 02:21 . 2011-02-18 05:39 31232 ----a-w- c:\windows\SysWow64\prevhost.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-21 01:09 . 2010-11-22 01:51 952 --sha-w- c:\programdata\KGyGaAvL.sys
2011-04-16 04:12 . 2011-04-16 04:12 0 ----a-w- c:\windows\SysWow64\sho9155.tmp
2011-04-14 11:53 . 2011-04-14 11:53 159080 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10138.bin
2011-04-06 18:31 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll
2011-04-06 18:31 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll
2011-03-11 06:34 . 2011-04-14 21:40 1359872 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-11 06:34 . 2011-04-14 21:40 1395712 ----a-w- c:\windows\system32\mfc42.dll
2011-03-11 05:33 . 2011-04-14 21:40 1164288 ----a-w- c:\windows\SysWow64\mfc42u.dll
2011-03-11 05:33 . 2011-04-14 21:40 1137664 ----a-w- c:\windows\SysWow64\mfc42.dll
2011-03-10 02:27 . 2010-06-24 16:33 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-03-08 06:29 . 2011-04-14 21:39 976896 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-08 05:28 . 2011-04-14 21:39 741376 ----a-w- c:\windows\SysWow64\inetcomm.dll
2011-03-04 06:19 . 2011-04-28 02:22 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2011-03-04 06:19 . 2011-04-28 02:22 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2011-03-03 06:24 . 2011-04-14 21:39 183296 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-03-03 06:21 . 2011-04-14 21:39 30208 ----a-w- c:\windows\system32\dnscacheugc.exe
2011-03-03 05:36 . 2011-04-14 21:39 28672 ----a-w- c:\windows\SysWow64\dnscacheugc.exe
2011-03-03 03:52 . 2011-04-14 21:40 3135488 ----a-w- c:\windows\system32\win32k.sys
2011-02-24 06:15 . 2011-04-14 21:40 476160 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-24 05:38 . 2011-04-14 21:40 288256 ----a-w- c:\windows\SysWow64\XpsGdiConverter.dll
2011-02-23 04:56 . 2011-04-14 21:39 158208 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-02-23 04:56 . 2011-04-14 21:40 467456 ----a-w- c:\windows\system32\drivers\srv.sys
2011-02-23 04:56 . 2011-04-14 21:40 411648 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-02-23 04:55 . 2011-04-14 21:40 167936 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-02-23 04:55 . 2011-04-14 21:39 287744 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-02-23 04:55 . 2011-04-14 21:39 128000 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-02-23 04:55 . 2011-04-14 21:39 90624 ----a-w- c:\windows\system32\drivers\bowser.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4}]
2010-12-19 14:46 86696 ----a-w- c:\program files (x86)\Panda Security\Panda Security Toolbar\PandaSecurityDx.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4}"= "c:\program files (x86)\Panda Security\Panda Security Toolbar\PandaSecurityDx.dll" [2010-12-19 86696]
.
[HKEY_CLASSES_ROOT\clsid\{b821bf60-5c2d-41eb-92dc-3e4ccd3a22e4}]
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]
@="{95A27763-F62A-4114-9072-E81D87DE3B68}"
[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]
2011-03-04 00:52 762000 ----a-r- c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]
@="{E300CD91-100F-4E67-9AF3-1384A6124015}"
[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]
2011-03-04 00:52 762000 ----a-r- c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]
@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"
[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]
2011-03-04 00:52 762000 ----a-r- c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-03-24 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-03-15 98304]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2009-10-06 1294136]
"TWebCamera"="c:\program files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2010-02-24 2454840]
"NortonOnlineBackupReminder"="c:\program files (x86)\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe" [2009-08-10 529256]
"Act.Outlook.Service"="c:\program files (x86)\ACT\Act for Windows\Act.Outlook.Service.exe" [2010-08-19 28672]
"Act! Preloader"="c:\program files (x86)\ACT\Act for Windows\ActSage.exe" [2010-08-19 337224]
"PSUNMain"="c:\program files (x86)\Panda Security\Panda Cloud Antivirus\PSUNMain.exe" [2011-02-24 423232]
"Panda Security URL Filtering"="c:\programdata\Panda Security URL Filtering\Panda_URL_Filtering.exe" [2010-12-19 223400]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"Carbonite Backup"="c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe" [2011-03-04 948880]
.
c:\users\bekinlar\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 3.2.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2010-5-20 1195008]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Sage ACT! Outlook Sync.lnk - c:\program files (x86)\ACT\Act for Windows\Act.Outlook.Sync.exe [2010-8-19 91136]
Snagit 10.lnk - c:\program files (x86)\TechSmith\Snagit 10\Snagit32.exe [2011-3-21 7067464]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 ACT! Scheduler;ACT! Scheduler;c:\program files (x86)\ACT\Act for Windows\Act.Scheduler.exe [2010-08-19 81920]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-19 135664]
R2 MSSQL$ACT7;SQL Server (ACT7);c:\program files\Microsoft SQL Server\MSSQL10_50.ACT7\MSSQL\Binn\sqlservr.exe [2010-05-06 61913952]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-19 135664]
R3 Normandy;Normandy SR2; [x]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\Microsoft SQL Server\100\Shared\SQLADHLP.EXE [2010-05-06 59744]
R4 RsFx0150;RsFx0150 Driver;c:\windows\system32\DRIVERS\RsFx0150.sys [x]
R4 SQLAgent$ACT7;SQL Server Agent (ACT7);c:\program files\Microsoft SQL Server\MSSQL10_50.ACT7\MSSQL\Binn\SQLAGENT.EXE [2010-05-06 428384]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
S0 pavboot;pavboot;c:\windows\system32\drivers\pavboot64.sys [x]
S1 PSINKNC;PSINKNC;c:\windows\system32\DRIVERS\psinknc.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-02-28 821664]
S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe [2009-07-14 27136]
S2 NanoServiceMain;Panda Cloud Antivirus Service;c:\program files (x86)\Panda Security\Panda Cloud Antivirus\PSANHost.exe [2010-12-16 140608]
S2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;c:\program files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe [2011-02-18 123320]
S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe [2009-08-24 126392]
S2 PSINAflt;PSINAflt;c:\windows\system32\DRIVERS\PSINAflt.sys [x]
S2 PSINFile;PSINFile;c:\windows\system32\DRIVERS\PSINFile.sys [x]
S2 PSINProc;PSINProc;c:\windows\system32\DRIVERS\PSINProc.sys [x]
S2 PSINProt;PSINProt;c:\windows\system32\DRIVERS\PSINProt.sys [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-04-24 483688]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2010-02-26 252928]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [x]
S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atipmdag.sys [x]
S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]
S3 CAXHWAZL;CAXHWAZL;c:\windows\system32\DRIVERS\CAXHWAZL.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [x]
S3 QIOMem;Generic IO & Memory Access;c:\windows\system32\DRIVERS\QIOMem.sys [x]
S3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;c:\windows\system32\DRIVERS\rtl8192se.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-04-24 209768]
S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-10-06 51512]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-06 137560]
S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2010-02-24 835952]
.
.
Contents of the 'Scheduled Tasks' folder
.
2011-05-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-19 02:39]
.
2011-05-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-19 02:39]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]
@="{95A27763-F62A-4114-9072-E81D87DE3B68}"
[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]
2011-03-04 00:36 1174672 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]
@="{E300CD91-100F-4E67-9AF3-1384A6124015}"
[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]
2011-03-04 00:36 1174672 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]
@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"
[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]
2011-03-04 00:36 1174672 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Panda Malware Icon]
@="{F5D1CF73-C196-48F8-AAAC-B9181E22B4E6}"
[HKEY_CLASSES_ROOT\CLSID\{F5D1CF73-C196-48F8-AAAC-B9181E22B4E6}]
2010-12-16 23:17 473408 ----a-w- c:\program files (x86)\Panda Security\Panda Cloud Antivirus\PSUNShell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Panda Suspect Icon]
@="{9AE343CB-BA45-4618-AF6A-0230EE6FC793}"
[HKEY_CLASSES_ROOT\CLSID\{9AE343CB-BA45-4618-AF6A-0230EE6FC793}]
2010-12-16 23:17 473408 ----a-w- c:\program files (x86)\Panda Security\Panda Cloud Antivirus\PSUNShell.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"cAudioFilterAgent"="c:\program files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe" [2010-01-29 517176]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2009-11-19 307768]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 709976]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/ig?brand=TSNA&bmod=TSNA
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
WebBrowser-{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-HSON - c:\program files (x86)\TOSHIBA\TBS\HSON.exe
HKLM-Run-SmoothView - c:\program files (x86)\Toshiba\SmoothView\SmoothView.exe
HKLM-Run-00TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-TosWaitSrv - c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
HKLM-Run-Teco - c:\program files (x86)\TOSHIBA\TECO\Teco.exe
HKLM-Run-SmartFaceVWatcher - c:\program files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\services\PCCUJobMgr]
"ImagePath"="\"c:\program files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files (x86)\Norton PC Checkup\Engine\2.0.3.198\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-05-20 23:11:13
ComboFix-quarantined-files.txt 2011-05-21 03:11
ComboFix2.txt 2011-05-20 20:16
.
Pre-Run: 443,582,697,472 bytes free
Post-Run: 443,314,458,624 bytes free
.
- - End Of File - - 20A1C5D370AD15CF0BBA48A27C1B7C01

Attached Files


Edited by gringo_pr, 21 May 2011 - 05:28 AM.


#12 ajay59

ajay59
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Posted 20 May 2011 - 11:51 PM

Dear Gringo,

It's late, I will be back in the morning. Thanks for your help.

Ajay59

#13 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 21 May 2011 - 05:30 AM

I want you to run these tools for me next.


run this first - http://download.bleepingcomputer.com/grinler/unhide.exe

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 ajay59

ajay59
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Posted 21 May 2011 - 08:03 AM

Good Morning Gringo,

Here is the TDSSKiller report.

Attached Files



#15 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 21 May 2011 - 08:13 AM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

run this program now - http://download.bleepingcomputer.com/grinler/unhide.exe

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.3

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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