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I was just wiped out by Windows XP Recovery


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#1 process8

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Posted 20 May 2011 - 11:54 AM

Hi,

I picked up the Windows XP Recovery virus.

All my programs are gone. Desktop icons are gone. Email is gone and so on.

After booting up all I have is an empty blue screen and Avast!, volume control, Window Washer and "Safely Remove Hardware" in my taskbar. And that's it!

I know everyone's computer problems are "emergencies" but I'm in a bad way here. I'm communicating via email about a couple of potential good jobs and now I can't correspond with the employers via email. The timing of this could not be worse.Please help me. I had combofix and malware programs stored but I can't get to them.

All I have is my laptop which doen't have my email account on it and I don't know how to get it here.

I think I'm screwed.

********Can anyone tell me how to install and set up Outlook Express 6 on this laptop I'm using so I can have access to my email on it? I do remember my logon and password for OE6.

I've got my fingers crossed.

Thank you.

Edited by process8, 20 May 2011 - 04:46 PM.


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#2 process8

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Posted 20 May 2011 - 04:44 PM

This one is a female dog.

I did the "view hidden files" thing and now have access to my email. I have to do a "search" to find it usint the search companion but I found it at least.

I also have a file called virus and found it. It still contains all my folders. As an experiment, I tried to open ComboFix.exe and it wouldn't load.

I'm flummoxed by this one. I'm at a total loss on this one.

#3 Eyesee

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Posted 20 May 2011 - 05:00 PM

Please print and follow the instructions in this guide.
In the beginning there was the command line.

#4 process8

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Posted 20 May 2011 - 06:11 PM

Hi Bleepin,

Thank you for your help with this.

Progress report:
My desktop icons are back though they are "grayed out," but I can still see them. I seem to have a new icon called "Windows Recovery XP." it looks official but I'm not touching it!

I have gotten down to installing Malwarebytes and keep getting an "Access Denied" message. When I click "OK" the screen says something about a "rollback."

I'm stumped at this point.

Thanks again for your aid.

#5 process8

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Posted 20 May 2011 - 06:32 PM

I'm not sure how I did it but I got Malwarebytes to load and it's running now.

I think the failure might have been because the program was trying to in the "programs file folder" but I don't think I have that yet.

I also "checked" the "create desktop icon" box and the other box though I forget what it was. I also saved the program in a documents folder.

Anyway, it's running now though I'm not sure how I got by the "Access Denied" problem.

I despise malware ... but fighting them off can be enjoyable. I'm still worried about this one however.

Is that (what I think is a) new desktop "Windows XP Recovery" icon part of this mess?

Edited by process8, 20 May 2011 - 06:36 PM.


#6 process8

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Posted 21 May 2011 - 04:41 PM

I started a new thread called "New problem after removal of Windows XP Recovery virus."

The virus is gone now, I hope. But it left me with another nasty problem.

Edited by process8, 21 May 2011 - 05:26 PM.





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