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Trojan + Many icons not working


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5 replies to this topic

#1 Believex3

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Posted 20 May 2011 - 11:41 AM

So first of all, I got the Vista Anti-Virus 2011 problem and installed malwarebytes and got it to scan and everything. Hopefully I got rid of that one but the problem now is that most of my icons don't work. A lot of the things in the control panel display errors. (errors located lower down)
The only way I can run pretty much anything that isn't a picture or opening a folder is by running as administrator which probably isn't a good thing. I don't know so much about computers but I'm pretty sure I did something wrong. None of my start up programs are starting. I had a friend try to help me but we couldn't get registry editor to open either. The control panel was useless because I get these errors:

C:\Windows\system32\rundll32.exe
Application not found
The "rundll32.exe" part usually changes with the program I'm running, saying it's missing pretty much.

Or I get a window that says "Open with"
Which is what happens with most things.

I really don't know what other information to add so hopefully you guys can help me get my computer running back to normal.
Other than those errors, there's nothing else that seems to be wrong.

System info:
Windows Vista Home premium 64-bit
HP laptop

Other info:
Malwarebytes has put npt.exe into quarantine.

Edited by Believex3, 20 May 2011 - 11:44 AM.


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#2 boopme

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Posted 23 May 2011 - 01:12 PM

Hello and welcome.

For the "Open with" issue:
Go to File association fixes for Windows Vista

Click the exe box
Instructions:
To fix the association for a particular file type, download the corresponding fix from the above links table (Use Right-click - Save as option in your browser to download the fixes). Unzip the fix and extract the .REG file to the Desktop. Right-click the REG file and choose Merge. Note that you need to be an administrator to apply these fixes.

C:\Windows\system32\rundll32.exe
Application not found
The "rundll32.exe" part usually changes with the program I'm running, saying it's missing pretty much.

Is this the complete line.? there is nothing else after this...C:\Windows\system32\rundll32.exe

Lets do 2 more things
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image



Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Believex3

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Posted 23 May 2011 - 07:53 PM

For the file association fixes link, I checked the file type of most things that don't seem to work and show the open with box when I open it, so the files lnk. I followed the instructions and after I merged it I tried to open files but that didn't work. Do I have to restart my computer for the changes to take place?
Edit: Nevermind. It just took a bit for it to work.
Thank you soooo much for helping me with this! I've been having to deal with this for almost a month by now. Thanks again ;D

There's nothing else after C:\Windows\system32\rundll32.exe except for "Application not found"

ESET scan report:
Still not done~ Could take another 4 hours or so but I'll post it right away. Wanted to get this posted first.

C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll Win32/Toolbar.Zugo application cleaned by deleting - quarantined
C:\Users\user\AppData\Local\Mozilla\Firefox\Profiles\g8re410j.default\Cache\3\49\5C46Fd01 JS/TrojanDownloader.FraudLoad.NAJ trojan deleted - quarantined
C:\Users\user\AppData\Local\Temp\jar_cache426801693313076238.tmp multiple threats deleted - quarantined
C:\Users\user\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\23\6b60d17-14b06527 a variant of Java/TrojanDownloader.OpenStream.NAZ trojan deleted - quarantined
C:\Users\user\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\54\45ea4876-61c75652 Java/TrojanDownloader.OpenStream.NCA trojan deleted - quarantined
C:\Users\user\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\8\2e524588-151be89f multiple threats deleted - quarantined
C:\Users\user\Downloads\SetupPlaySushi.exe a variant of Win32/Adware.Gamevance.AS application cleaned by deleting - quarantined
C:\Users\user\Downloads\vv-supersearch-silent.exe Win32/Toolbar.Zugo application deleted - quarantined
C:\Users\user\Videos\Veoh\VeohWebPlayerSetup_eng.exe Win32/OpenCandy application deleted - quarantined


MBAM scan report:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6657

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

5/23/2011 4:36:54 PM
mbam-log-2011-05-23 (16-36-54).txt

Scan type: Quick scan
Objects scanned: 176751
Time elapsed: 25 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CLASSES_ROOT\.exe\shell\open\command\(default) (Hijack.ExeFile) -> Value: (default) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CLASSES_ROOT\exefile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: ("C:\Users\user\AppData\Local\npt.exe" -a "%1" %*) Good: ("%1" %*) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

After the restart, everything seems to be running smoothly and my start up programs run again.

Edited by Believex3, 24 May 2011 - 02:12 PM.


#4 boopme

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Posted 25 May 2011 - 10:07 AM

Is the Not Found still there?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Believex3

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Posted 26 May 2011 - 06:16 PM

Nope. Everything works fine now. All applications work including the control panel and everything.

#6 boopme

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Posted 26 May 2011 - 07:43 PM

Glad to hear it it. Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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