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BSOD from Windows Vista


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6 replies to this topic

#1 yongsua

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Posted 20 May 2011 - 09:30 AM

==================================================
Dump File : Mini052011-01.dmp
Crash Time : 20/5/2011 10:08:04 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82e805e4
Parameter 3 : 0x89583c18
Parameter 4 : 0x89583914
Caused By Driver : hal.dll
Caused By Address : hal.dll+770c
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052011-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 138,112
==================================================
(Analyzed by BlueScreenView program)

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#2 hamluis

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Posted 20 May 2011 - 09:42 AM

Are you saying that you have only 1 BSOD which is documented?

A single report...is very hard to troubleshoot.

System manufacturer and model?

Louis

#3 yongsua

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Posted 20 May 2011 - 10:14 AM

Are you saying that you have only 1 BSOD which is documented?

A single report...is very hard to troubleshoot.

System manufacturer and model?

Louis


So sorry.Windows Vista Home Basic,HP Pavilion a6445d,Intel Pentium Dual CPU E2200@2.20GHz,2.20GHz,32-bit


Another BSOD:==================================================
Dump File : Mini052011-02.dmp
Crash Time : 20/5/2011 11:01:01 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xad185e10
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82c9fb9a
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+9d825
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini052011-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 138,112
==================================================
I am suspecting my computer is infected with virus,I will perform scan with Dr-Web Cure IT now and probably with Bitdefender Rescue Disk.

Edited by yongsua, 20 May 2011 - 10:14 AM.


#4 hamluis

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Posted 20 May 2011 - 01:04 PM

Hmnm...I would try running the chkdsk /r command, based on your ntfs.sys error.

Louis

#5 yongsua

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Posted 20 May 2011 - 10:31 PM

Hmnm...I would try running the chkdsk /r command, based on your ntfs.sys error.

Louis


May I know how?

#6 hamluis

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Posted 21 May 2011 - 11:01 AM

Sorry...http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html .

Louis

#7 jcgriff2

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Posted 22 May 2011 - 07:51 AM

Hi -

You are running Vista SP0, build 6000 - the original version of Vista, circa November 2006.

You need to allow ALL outstanding Windows Updates in, including Vista SP1 & SP2.

If you have Internet Security Suite installed (or if one came preinstalled/ trial version) remove it - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

Run the Vista System Update eadiness Tool - http://windows.microsoft.com/en-US/windows7/What-is-the-System-Update-Readiness-Tool

Check Windows Updates - http://www.update.microsoft.com

Regards. . .

jcgriff2

`

Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present




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