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Problems after removing the Windows Recovery Virus


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16 replies to this topic

#1 helphelp2011

helphelp2011

  • Members
  • 9 posts
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  • Local time:11:00 AM

Posted 20 May 2011 - 04:34 AM

Hello,

Thank you very much in advance for taking the time to help me.

Context

My laptop got infected with the Windows Recovery virus about a month ago. I followed the steps here (http://www.bleepingcomputer.com/virus-removal/remove-windows-recovery) and managed to remove the worst of the virus.

My laptop runs on windows Vista

Situation

I can now use the laptop for every day tasks and my files are visible, etc. However, there are still (at least) 3 problems remaining.

1) Even when no applications appear to be running, the audio output intermittently gets hijacked and I hear people with Australian accents talking about celebrity gossip.
2) I regularly get a pop up saying "Internet Explorer script error" which trys to direct me to the following site: (hxxp://www.gossipcenter.com/jayde-nicole/jayde-nicoles-cleavage-ful-night-out-cleo-424042?adv=miva).
3).zip files appear to be associated with powerpoint. The normal 'in-built' windows explorer software for handling .zip files does not work. I have downloaded winrar to handle them at an interim measure.

Steps taken

In addition to the windows recovery removal steps (above), I have followed the preparation guide here (http://www.bleepingcomputer.com/forums/topic34773.html) and have attached the two files.

Please let me know the next step I should take to remove the virus.

Thanks,
Helphelp



The c

Attached Files


Edited by Orange Blossom, 21 May 2011 - 11:43 PM.
Deactivate link. ~ OB


BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:00 AM

Posted 26 May 2011 - 05:12 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 helphelp2011

helphelp2011
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:11:00 AM

Posted 28 May 2011 - 06:31 AM

Hello Gringo,

Thank you for your response and apologies for my delay in replying - I was out of the country away from my laptop.

I have completed the tasks you suggest and my results are below. The only problem I had was that I had to rename the dds.scr file to dds.exe to get it to run.

I have understood that I should paste my logs as opposed to attaching them, apologies if this is not what you would like.

I look forward to hearing the next step I should take.

DDS LOG
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Elena at 11:57:51.24 on 28/05/2011
Internet Explorer: 7.0.6000.17037
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.44.1033.18.2038.917 [GMT 1:00]
.
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe
C:\Program Files\Sony\Network Utility\NSUService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Apoint\Apoint.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Norton Save and Restore\Agent\VProTray.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Virgin Broadband Wireless\Wireless Manager.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Sony\Network Utility\LANUtil.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\system32\taskeng.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Elena\Desktop\dds.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.co.uk/ig?hl=en
mStart Page = hxxp://www.google.com
mDefault_Page_URL = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [NSUFloatingUI] "c:\program files\sony\network utility\LANUtil.exe"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [Google Update] "c:\users\elena\appdata\local\google\update\GoogleUpdate.exe" /c
uRunOnce: [spchecker] "c:\program files\avg\avg10\notification\SPCheckerTE.exe"
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10l_ActiveX.exe -update activex
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [ISBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe"
mRun: [MarketingTools] c:\program files\sony\marketing tools\MarketingTools.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_02\bin\jusched.exe"
mRun: [Norton Save and Restore 2.0] "c:\program files\norton save and restore\agent\VProTray.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
mRun: [Wireless Manager] "c:\program files\virgin broadband wireless\Wireless Manager.exe" startup
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenuEx] c:\program files\canon\solution menu ex\CNSEMAIN.EXE /logon
mRun: [IJNetworkScanUtility] c:\program files\canon\canon ij network scan utility\CNMNSUT.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
dRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: VESWinlogon - VESWinlogon.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\elena\appdata\roaming\mozilla\firefox\profiles\srfelik9.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: browser.startup.homepage - hxxp://uk.ask.com?o=15083&l=dis
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLL
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\users\elena\appdata\local\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\users\elena\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\elena\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 32592]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2011-4-8 53816]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-5 297168]
R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\ipsdefs\20081126.001\IDSvix86.sys [2008-11-27 270384]
R1 RapportBuka;RapportBuka;c:\windows\system32\drivers\RapportBuka.sys [2010-2-28 390528]
R1 RapportCerberus_26169;RapportCerberus_26169;c:\programdata\trusteer\rapport\store\exts\rapportcerberus\26169\RapportCerberus_26169.sys [2011-4-24 57144]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2011-4-8 66360]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2011-4-8 158904]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-4-18 7398752]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-11-17 149352]
R2 Norton Save and Restore;Norton Save and Restore;c:\program files\norton save and restore\agent\VProSvc.exe [2007-2-14 2655848]
R2 NSUService;NSUService;c:\program files\sony\network utility\NSUService.exe [2007-11-19 204800]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2011-4-8 870200]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-18 11032]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-4-14 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 28624]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-11-13 99376]
R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2007-11-7 9344]
R3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2008-11-13 1245064]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2009-2-19 41008]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2007-11-7 812544]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-13 23888]
S3 VAIOMediaPlatform-UCLS-AppServer;VAIO Media Content Collection;c:\program files\sony\vaio media integrated server\UCLS.exe [2007-11-19 745472]
S3 VAIOMediaPlatform-UCLS-HTTP;VAIO Media Content Collection (HTTP);c:\program files\sony\vaio media integrated server\platform\SV_Httpd.exe [2007-11-19 397312]
S3 VAIOMediaPlatform-UCLS-UPnP;VAIO Media Content Collection (UPnP);c:\program files\sony\vaio media integrated server\platform\UPnPFramework.exe [2007-11-19 1089536]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\sony\vcm intelligent analyzing manager\VcmIAlzMgr.exe [2007-11-19 292128]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\common files\sony shared\vcmxml\VcmXmlIfHelper.exe [2007-11-19 79136]
S4 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-11-7 30192]
.
=============== File Associations ===============
.
inifile=%SystemRoot%\System32\NOTEPAD.EXE %1"
piffile="%1" %*"
.
=============== Created Last 30 ================
.
2011-05-20 08:20:09 625664 ----a-w- C:\dds.exe
.
==================== Find3M ====================
.
.
============= FINISH: 11:59:14.27 ===============

Attach log
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 02/03/2008 22:56:54
System Uptime: 26/05/2011 15:51:32 (44 hours ago)
.
Motherboard: Sony Corporation | | VAIO
Processor: Intel® Pentium® Dual CPU T2330 @ 1.60GHz | N/A | 1600/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 179 GiB total, 94.229 GiB free.
D: is Removable
E: is Removable
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1018: 14/04/2011 17:34:22 - Scheduled Checkpoint
RP1020: 16/04/2011 03:01:04 - Windows Update
RP1022: 16/04/2011 21:16:57 - Scheduled Checkpoint
RP1024: 16/04/2011 22:33:54 - Installed
RP1026: 16/04/2011 22:35:30 - Installed AVG 2011
RP1028: 16/04/2011 22:36:57 - Installed AVG 2011
RP1030: 19/04/2011 14:56:20 - Scheduled Checkpoint
RP1032: 24/04/2011 17:56:38 - Windows Update
RP1034: 24/04/2011 19:33:44 - Installed WinZip 15.5
RP1036: 08/05/2011 12:50:56 - Scheduled Checkpoint
RP1038: 09/05/2011 06:33:56 - Installed Rapport
RP1040: 11/05/2011 18:41:25 - Windows Update
RP1042: 12/05/2011 19:50:38 - Scheduled Checkpoint
RP1044: 14/05/2011 19:04:05 - Scheduled Checkpoint
RP1046: 15/05/2011 10:46:54 - Scheduled Checkpoint
RP1048: 19/05/2011 18:05:26 - Scheduled Checkpoint
RP1050: 23/05/2011 08:16:31 - Scheduled Checkpoint
RP1052: 24/05/2011 18:50:07 - Scheduled Checkpoint
RP1054: 27/05/2011 16:06:58 - Scheduled Checkpoint
.
==== Installed Programs ======================
.
.
Update for Microsoft Office 2007 (KB2508958)
2007 Microsoft Office system
Activation Assistant for the 2007 Microsoft Office suites
Adobe Digital Editions
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.3
Alps Pointing-device for VAIO
Amazon MP3 Downloader 1.0.9
AppCore
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AutoUpdate
AVG 2011
Backup
Browser Address Error Redirector
Business Contact Manager for Outlook 2007 SP2
Canon Easy-PhotoPrint EX
Canon IJ Network Scan Utility
Canon IJ Network Tool
Canon MG5200 series MP Drivers
Canon MG5200 series User Registration
Canon MP Navigator EX 4.0
Canon My Printer
Canon Solution Menu EX
ccCommon
CD-LabelPrint
Click to Disc
Click to Disc Editor
Clock
Compatibility Pack for the 2007 Office system
CutePDF Writer 2.8
DivX Codec
DivX Converter
ESET Online Scanner v3
GDR 4053 for SQL Server Database Services 2005 ENU (KB970892)
GearDrvs
Google Desktop
Google Talk (remove only)
Google Talk Plugin
Google Toolbar for Internet Explorer
HDAUDIO SoftV92 Data Fax Modem with SmartCP
Highlight Viewer (Windows Live Toolbar)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel® Graphics Media Accelerator Driver
iTunes
Java™ 6 Update 2
LiveUpdate (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Malwarebytes' Anti-Malware
Map Button (Windows Live Toolbar)
Microsoft .NET Framework 3.5 SP1
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Edition 2003
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox (3.5.18)
Mozilla Firefox 4.0 (x86 en-GB)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
My Club VAIO
Norton 360
Norton 360 (Symantec Corporation)
Norton 360 HTMLHelp
Norton Confidential Core
Norton Save and Restore
OpenMG Limited Patch 4.7-07-15-19-01
OpenMG Secure Module 4.7.00
OverDrive Media Console
Picasa 2
PrimoPDF
QuickTime
Rapport
RealPlayer
Realtek High Definition Audio Driver
Roxio Activation Module
Roxio Easy Media Creator Home
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2466156)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2464583)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Setting Utility Series
Skype™ 3.5
Smart Menus (Windows Live Toolbar)
Sony Video Shared Library
SPBBC 32bit
Spotify
SUPERAntiSpyware
Symantec Real Time Storage Protection Component
Symantec Technical Support Controls
SymNet
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2509470)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2536413)
VAIO Content Folder Setting
VAIO Content Metadata Intelligent Analyzing Manager
VAIO Content Metadata Manager Setting
VAIO Content Metadata XML Interface Library
VAIO Control Center
VAIO Data Restore Tool
VAIO DVD Menu Data Basic
VAIO Entertainment Platform
VAIO Event Service
VAIO Launcher
Vaio Marketing Tools
VAIO Media
VAIO Media 6.0
VAIO Media AC3 Decoder 1.0
VAIO Media Content Collection 6.0
VAIO Media Integrated Server 6.1
VAIO Media Redistribution 6.0
VAIO Media Registration Tool
VAIO Media Registration Tool 6.0
VAIO Movie Story
VAIO Movie Story Template Data
VAIO MusicBox
VAIO MusicBox Sample Music
VAIO Original Function Setting
VAIO Power Management
VAIO Smart Network
VAIO Update 3
VAIO Wallpaper Contents
Veetle TV 0.9.18
Virgin Media Broadband Help
Windows Live Favorites for Windows Live Toolbar
Windows Live installer
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Media Player Firefox Plugin
WinDVD for VAIO
WinZip 15.5
Wireless Manager
.
==== Event Viewer Messages From Past Week ========
.
27/05/2011 21:25:15, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VzCdbSvc service.
27/05/2011 15:09:06, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Symantec Core LC service.
26/05/2011 06:12:03, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
26/05/2011 06:11:48, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
24/05/2011 20:10:10, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the service.
24/05/2011 20:03:50, Error: Print [6161] - The document Microsoft Word - Interim_Report.docx, owned by Elena, failed to print on printer Canon MG5200 series Printer. Try to print the document again, or restart the print spooler. Data type: NT EMF 1.008. Size of the spool file in bytes: 131072. Number of bytes printed: 46912. Total number of pages in the document: 2. Number of pages printed: 0. Client computer: \\ELENA-PC. Win32 error code returned by the print processor: 1. Incorrect function.
23/05/2011 07:25:43, Error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period.
.
==== End Of File ===========================

Rk unhooker report
RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows Vista
Version 6.0.6000
Number of processors #2
==============================================
>Drivers
==============================================
0x8DFFC000 C:\Windows\system32\DRIVERS\igdkmd32.sys 6307840 bytes (Intel Corporation, Intel Graphics Kernel Mode Driver)
0x82800000 C:\Windows\system32\ntkrnlpa.exe 3805184 bytes (Microsoft Corporation, NT Kernel & System)
0x82800000 PnpManager 3805184 bytes
0x82800000 RAW 3805184 bytes
0x82800000 WMIxWDM 3805184 bytes
0x94600000 Win32k 2097152 bytes
0x94600000 C:\Windows\System32\win32k.sys 2097152 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x8D640000 C:\Windows\system32\drivers\RTKVHDA.sys 1835008 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0x888F8000 C:\Windows\System32\Drivers\Ntfs.sys 1081344 bytes (Microsoft Corporation, NT File System Driver)
0x88685000 C:\Windows\system32\drivers\ndis.sys 1064960 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver)
0x8E6FD000 C:\Windows\system32\DRIVERS\HSX_DPV.sys 1060864 bytes (Conexant Systems, Inc., HSF_DP driver)
0x8051F000 C:\Windows\system32\CI.dll 921600 bytes (Microsoft Corporation, Code Integrity Module)
0xB42E2000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x8E92B000 C:\Windows\System32\drivers\tcpip.sys 872448 bytes (Microsoft Corporation, TCP/IP Driver)
0x8D071000 C:\Windows\system32\drivers\ti21sony.sys 835584 bytes (Texas Instruments, ti21sony.sys)
0x8D13D000 C:\Windows\system32\DRIVERS\athr.sys 798720 bytes (Atheros Communications, Inc., Atheros Extensible Wireless LAN device driver)
0x8C942000 C:\Windows\System32\Drivers\dump_iaStor.sys 778240 bytes
0x80620000 C:\Windows\system32\drivers\iastor.sys 778240 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0x8DE44000 C:\Windows\system32\DRIVERS\HSX_CNXT.sys 737280 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0x806DE000 C:\Windows\system32\drivers\iastorv.sys 655360 bytes (Intel Corporation, Intel Matrix Storage Manager driver (base))
0x8C8A5000 C:\Windows\System32\drivers\dxgkrnl.sys 643072 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0xAC832000 C:\Windows\system32\drivers\spsys.sys 581632 bytes (Microsoft Corporation, security processor)
0x804A4000 C:\Windows\system32\drivers\Wdf01000.sys 503808 bytes (Microsoft Corporation, WDF Dynamic)
0x8EECD000 C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys 458752 bytes (Symantec Corporation, SPBBC Driver)
0x8888E000 C:\Windows\System32\Drivers\ksecdd.sys 434176 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xAD444000 C:\Windows\system32\drivers\HTTP.sys 430080 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x80266000 C:\Windows\system32\mcupdate_GenuineIntel.dll 393216 bytes (Microsoft Corporation, Intel Microcode Update Library)
0x90A3E000 C:\Windows\system32\drivers\RapportBuka.sys 393216 bytes (Trusteer Ltd., RapportBuka)
0x9187C000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xB0D6F000 C:\Windows\System32\DRIVERS\srv.sys 331776 bytes (Microsoft Corporation, Server driver)
0x8077E000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x8E81D000 C:\Windows\system32\drivers\afd.sys 290816 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x8E8C0000 C:\Windows\system32\DRIVERS\avgtdix.sys 290816 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher)
0x919BA000 C:\PROGRA~2\Symantec\DEFINI~1\SymcData\ipsdefs\20081126.001\IDSvix86.sys 286720 bytes (Symantec Corporation, IDS Core Driver)
0x80461000 C:\Windows\system32\drivers\acpi.sys 274432 bytes (Microsoft Corporation, ACPI Driver for NT)
0x8DFBC000 C:\Windows\system32\DRIVERS\storport.sys 262144 bytes (Microsoft Corporation, Microsoft Storage Port Driver)
0x8C829000 C:\Windows\system32\DRIVERS\yk60x86.sys 258048 bytes (Marvell, NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller)
0x8DEF8000 C:\Windows\system32\DRIVERS\HSXHWAZL.sys 249856 bytes (Conexant Systems, Inc., HSF_HWAZL WDM driver)
0x8C868000 C:\Windows\system32\DRIVERS\USBPORT.SYS 249856 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x91840000 C:\Windows\system32\DRIVERS\avgldx86.sys 245760 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver)
0x8021A000 C:\Windows\system32\CLFS.SYS 241664 bytes (Microsoft Corporation, Common Log File System Driver)
0x8EE70000 C:\Windows\system32\DRIVERS\rdbss.sys 241664 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB158B000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x88621000 C:\Windows\system32\drivers\NETIO.SYS 233472 bytes (Microsoft Corporation, Network I/O Subsystem)
0x88858000 C:\Windows\system32\drivers\volsnap.sys 221184 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x82BA1000 ACPI_HAL 212992 bytes
0x82BA1000 C:\Windows\system32\hal.dll 212992 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x8DF5A000 C:\Windows\system32\DRIVERS\usbhub.sys 212992 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x8E864000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x887B1000 C:\Windows\system32\drivers\fltmgr.sys 200704 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x8D613000 C:\Windows\system32\drivers\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x8E654000 C:\Windows\System32\Drivers\SYMTDI.SYS 180224 bytes (Symantec Corporation, Network Dispatch Driver)
0x8D023000 C:\Windows\system32\DRIVERS\msiscsi.sys 176128 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver)
0x8865A000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0xAC807000 C:\Windows\system32\DRIVERS\nwifi.sys 176128 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0x8D59C000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library)
0x807C8000 C:\Windows\system32\DRIVERS\pcmcia.sys 172032 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0x8C800000 C:\Windows\system32\DRIVERS\Apfiltr.sys 167936 bytes (Alps Electric Co., Ltd., Alps Touch Pad Driver)
0xB6DA8000 C:\Windows\System32\Drivers\fastfat.SYS 163840 bytes (Microsoft Corporation, Fast FAT File System Driver)
0x90ACE000 C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys 155648 bytes (Trusteer Ltd., RapportPG)
0x8DF35000 C:\Windows\system32\drivers\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0x88824000 C:\Windows\System32\drivers\ecache.sys 151552 bytes (Microsoft Corporation, Special Memory Device Cache)
0x80434000 C:\Windows\system32\drivers\pci.sys 151552 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0x8E62F000 C:\Windows\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0xB1567000 C:\Windows\System32\DRIVERS\srv2.sys 147456 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x8DF8E000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x8EEAB000 C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS 139264 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASKUTIL.SYS)
0x88BDF000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll)
0x90AAD000 C:\Windows\System32\Drivers\usbvideo.sys 135168 bytes (Microsoft Corporation, USB Video Class Driver)
0x8E6DC000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0xB6D7F000 C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys 131072 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Driver.)
0xAF60E000 C:\Windows\system32\drivers\mrxdav.sys 131072 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0x88789000 C:\Windows\system32\DRIVERS\symsnap.sys 126976 bytes (StorageCraft, StorageCraft Volume Snap-Shot)
0x887E2000 C:\Windows\system32\drivers\ataport.SYS 122880 bytes (Microsoft Corporation, ATAPI Driver Extension)
0xAF6B9000 C:\Windows\system32\DRIVERS\mrxsmb.sys 122880 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x90A13000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 114688 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0x92A93000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0xAF69B000 C:\Windows\System32\DRIVERS\srvnet.sys 110592 bytes (Microsoft Corporation, Server Network driver)
0xAF642000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x8E695000 C:\Windows\System32\drivers\fwpkclnt.sys 102400 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0xC1907000 C:\Users\Elena\AppData\Local\Temp\ugrcapog.sys 102400 bytes
0x8D04E000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0x90B4D000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Client MUP Surrogate Driver)
0x8D001000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x8E896000 C:\Windows\system32\DRIVERS\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xB420C000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x8E807000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x8E60E000 C:\Windows\System32\Drivers\SYMFW.SYS 90112 bytes (Symantec Corporation, Firewall Filter Driver)
0x8E680000 C:\Windows\system32\DRIVERS\tdx.sys 86016 bytes (Microsoft Corporation, TDI Translation Driver)
0xB1416000 C:\Windows\system32\DRIVERS\WUDFRd.sys 86016 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Reflector)
0xAF62E000 C:\Windows\System32\drivers\mpsdrv.sys 81920 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x8E917000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver)
0x8C71F000 C:\Windows\system32\DRIVERS\i8042prt.sys 77824 bytes (Microsoft Corporation, i8042 Port Driver)
0x8D5ED000 C:\Windows\system32\DRIVERS\raspptp.sys 77824 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xAD5AD000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x8EFED000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x8C60A000 C:\Windows\system32\DRIVERS\HDAudBus.sys 73728 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0xAF71E000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 73728 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0xB1404000 C:\Windows\system32\DRIVERS\WUDFPf.sys 73728 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)
0x88813000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x80608000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x8D400000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x8040B000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager)
0x895BC000 C:\Windows\System32\Drivers\NDProxy.SYS 65536 bytes (Microsoft Corporation, NDIS Proxy)
0x8953C000 C:\Windows\system32\DRIVERS\ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0x91DD3000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver)
0x88849000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x88606000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver)
0x90A9E000 C:\Program Files\Trusteer\Rapport\bin\RapportEI.sys 61440 bytes (Trusteer Ltd., RapportEI)
0x88A13000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x8D5C6000 C:\Windows\system32\DRIVERS\termdd.sys 61440 bytes (Microsoft Corporation, Terminal Server Driver)
0x80425000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver)
0x8C732000 C:\Windows\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0x95210000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver)
0x8C642000 C:\Windows\system32\DRIVERS\intelppm.sys 57344 bytes (Microsoft Corporation, Processor Device Driver)
0x8E600000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x8E6AE000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x807F2000 C:\Windows\system32\drivers\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x8C61C000 C:\Windows\system32\DRIVERS\usbehci.sys 57344 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x8D4EF000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x8D42C000 C:\Windows\system32\drivers\modem.sys 53248 bytes (Microsoft Corporation, Modem Device Driver)
0x8D460000 C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\26169\RapportCerberus_26169.sys 53248 bytes (Trusteer Ltd., RapportCerberus)
0x8D439000 C:\Windows\System32\Drivers\SYMNDISV.SYS 53248 bytes (Symantec Corporation, NDIS Filter Driver)
0x8D5D5000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x8C635000 C:\Windows\System32\drivers\watchdog.sys 53248 bytes (Microsoft Corporation, Watchdog Driver)
0x8020D000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0x8D410000 C:\Windows\system32\DRIVERS\avgmfx86.sys 49152 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver)
0x88615000 C:\Windows\System32\Drivers\RapportKELL.sys 49152 bytes (Trusteer Ltd., RapportKE)
0x8D607000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x8C714000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8D066000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver)
0x8D5E2000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x8DFB1000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x8EF7F000 C:\Windows\System32\drivers\tcpipreg.sys 45056 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x8D018000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x898D4000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8C62A000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0x8041B000 C:\Windows\system32\DRIVERS\BATTC.SYS 40960 bytes (Microsoft Corporation, Battery Class Driver)
0x8D52E000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x89809000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x8D524000 C:\Windows\system32\DRIVERS\ndisuio.sys 40960 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x8D51A000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0x8D588000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x8D506000 C:\Windows\System32\Drivers\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0xE8A72000 C:\Windows\system32\DRIVERS\asyncmac.sys 36864 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0x8880A000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver)
0x89979000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0xC3979000 C:\Windows\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0x8025D000 C:\Windows\system32\PSHED.dll 36864 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x887A8000 C:\Windows\System32\Drivers\PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0x89982000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0x899CA000 C:\Windows\system32\DRIVERS\SymIMv.sys 36864 bytes (Symantec Corporation, NDIS 6.0 Filter Driver for Windows Vista)
0x95200000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x89994000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x80204000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x80618000 C:\Windows\system32\drivers\atapi.sys 32768 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0x80255000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0xAC9E0000 C:\Windows\system32\drivers\CO_Mon.sys 32768 bytes (Symantec Corporation, Behavior Blocker v2007.1 WDM driver (2007.1.1.99))
0x802C6000 C:\Windows\system32\kdcom.dll 32768 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0x80459000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x8C7B0000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8C7B8000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x80600000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x8C788000 C:\Windows\system32\DRIVERS\v2imount.sys 32768 bytes (Symantec Corporation, V2iMount.sys - Image Mounting Device Driver)
0x90BCC000 C:\Windows\system32\DRIVERS\xaudio.sys 32768 bytes (Conexant Systems, Inc., Modem Audio Device Driver)
0x88803000 C:\Windows\system32\DRIVERS\avgrkx86.sys 28672 bytes (AVG Technologies CZ, s.r.o., AVG Anti-Rootkit Driver)
0x89879000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x80404000 C:\Windows\system32\drivers\intelide.sys 28672 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xBFEF8000 C:\Users\Elena\AppData\Local\Temp\mbr.sys 28672 bytes
0x89872000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x8C66E000 C:\Windows\system32\DRIVERS\AVGIDSShim.Sys 24576 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Loader Driver.)
0x8C69E000 C:\Windows\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0x8C680000 C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS 24576 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASDIFSV.SYS)
0xAF7FB000 C:\Windows\System32\Drivers\AFGSp50.sys 20480 bytes (Printing Communications Assoc., Inc. (PCAUSA), PCAUSA NDIS 5.0 SPR Protocol Driver)
0x8C6F0000 C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys 20480 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Filter Driver.)
0x80400000 C:\Windows\system32\DRIVERS\AVGIDSEH.Sys 16384 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Helper Driver.)
0x8C6E8000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xAF784000 C:\Windows\system32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface x86 Driver)
0x8DE2C000 C:\Windows\System32\Drivers\SYMREDRV.SYS 16384 bytes (Symantec Corporation, Redirector Filter Driver)
0x80201000 C:\Windows\system32\DRIVERS\compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0x898F5000 C:\Windows\system32\DRIVERS\SFEP.sys 12288 bytes (Sony Corporation, Sony Firmware Extension Parser driver)
0xB0D67000 C:\Windows\system32\drivers\regi.sys 8192 bytes (InterVideo, regi driver)
0x89467000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x8945F000 C:\Windows\System32\Drivers\SYMDNS.SYS 8192 bytes (Symantec Corporation, DNS Filter Driver)
0x8946F000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0x8EE1A000 C:\Windows\system32\DRIVERS\DMICall.sys 4096 bytes (Sony Corporation, Windows 2000 DMI Call Kernel Driver)
0x86B8D1ED unknown_irp_handler 3603 bytes
==============================================
>Stealth
==============================================
0x86B8EA91 Unknown page with executable code, 1391 bytes
0x88858000 WARNING: Virus alike driver modification [volsnap.sys], 221184 bytes
0x86B8F191 Unknown page with executable code, 3695 bytes
0x86B91E7A Unknown thread object [ ETHREAD 0x86E0DD10 ] TID: 320, 600 bytes
0x86B94008 Unknown thread object [ ETHREAD 0x86E05658 ] TID: 324, 600 bytes
0x86B930DE Unknown thread object [ ETHREAD 0x86E0B020 ] , 600 bytes
0x86B91B45 Unknown thread object [ ETHREAD 0x86E0BD78 ] , 600 bytes
0x86B93CDC Unknown page with executable code, 804 bytes

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 28 May 2011 - 02:44 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

AVG right now is very hard to shut down long enough to run our scans and is actively going after some of our tools - for this reason we are going to have to remove it until we are finished

I would like you to uninstall AVG and run their AVG removal tool - 32 bit



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 helphelp2011

helphelp2011
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Posted 29 May 2011 - 11:20 AM

Hi Gringo,

Thank you very much for your reply.

I completed the steps you suggested without too much difficulty. Note that before I ran combofix I opened internet explorer. When I entered an address into the address bar or click a link, I was redirected to avatar.com. This has never happened before.

After running combofix, the laptop appears to be running ok. The IE redirecting is no longer taking place and the message box has not (yet) popped up. The combofix log is below. Do you think everything has been removed?


ComboFix 11-05-28.01 - Elena 29/05/2011 16:08:39.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.44.1033.18.2038.1167 [GMT 1:00]
Running from: c:\users\Elena\Downloads\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Elena\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Windows Recovery
c:\users\Elena\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Windows Recovery\Uninstall Windows Recovery.lnk
c:\users\Elena\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Windows Recovery\Windows Recovery.lnk
c:\users\Elena\Desktop\Windows Recovery.lnk
c:\windows\system32\arp.exe
c:\windows\system32\msconfig.exe
.
Infected copy of c:\windows\system32\drivers\volsnap.sys was found and disinfected
Restored copy from - Kitty had a snack :P
.
((((((((((((((((((((((((( Files Created from 2011-04-28 to 2011-05-29 )))))))))))))))))))))))))))))))
.
.
2011-05-29 15:29 . 2011-05-29 15:31 -------- d-----w- c:\users\Elena\AppData\Local\temp
2011-05-29 15:29 . 2011-05-29 15:29 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-05-29 15:00 . 2011-05-29 15:00 -------- d-----w- C:\32788R22FWJFW
2011-05-20 08:20 . 2011-05-05 06:00 625664 ----a-w- C:\dds.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-04-28 13:34 . 2011-04-28 13:34 53816 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2011-03-18 17:57 . 2011-04-28 05:54 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2009-03-31 21:47 . 2008-11-13 16:34 324976 ----a-w- c:\program files\mozilla firefox\components\coFFPlgn.dll
2010-08-11 19:27 . 2010-08-11 19:27 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NSUFloatingUI"="c:\program files\Sony\Network Utility\LANUtil.exe" [2007-09-20 253952]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-03-16 2423752]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-09-20 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-09-20 154136]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-09-20 137752]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2007-06-10 118784]
"RtHDVCpl"="RtHDVCpl.exe" [2007-08-25 4669440]
"ISBMgr.exe"="c:\program files\Sony\ISB Utility\ISBMgr.exe" [2007-09-19 311296]
"MarketingTools"="c:\program files\Sony\Marketing Tools\MarketingTools.exe" [2007-11-07 36864]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 132496]
"Norton Save and Restore 2.0"="c:\program files\Norton Save and Restore\Agent\VProTray.exe" [2007-02-14 2020968]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-06-29 185896]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"osCheck"="c:\program files\Norton 360\osCheck.exe" [2008-02-26 988512]
"Wireless Manager"="c:\program files\Virgin Broadband Wireless\Wireless Manager.exe" [2008-05-26 585728]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-07-21 141608]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2010-03-24 2516296]
"CanonSolutionMenuEx"="c:\program files\Canon\Solution Menu EX\CNSEMAIN.EXE" [2010-04-02 1185112]
"IJNetworkScanUtility"="c:\program files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe" [2010-03-02 140640]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-12-20 963976]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Picasa Media Detector"="c:\program files\Picasa2\PicasaMediaDetector.exe" [2007-10-23 443968]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
2007-08-15 04:05 98304 ----a-w- c:\windows\System32\VESWinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
2010-08-11 19:27 30192 ----a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2008-12-15 19:06 133104 ----atw- c:\users\Elena\AppData\Local\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Picasa Media Detector]
2007-10-23 21:18 443968 ----a-w- c:\program files\Picasa2\PicasaMediaDetector.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
R3 COH_Mon;COH_Mon;c:\windows\system32\Drivers\COH_Mon.sys [2008-07-30 23888]
R3 Normandy;Normandy SR2; [x]
R3 SMARTMouseFilterx86;HID-compliant mouse;c:\windows\system32\DRIVERS\SMARTMouseFilterx86.sys [x]
R3 SMARTVHidMini2000x86;SMART HID Device;c:\windows\system32\DRIVERS\SMARTVHidMini2000x86.sys [x]
R3 SMARTVTabletPCx86;SMART Virtual TabletPC;c:\windows\system32\DRIVERS\SMARTVTabletPCx86.sys [x]
R3 VAIOMediaPlatform-UCLS-AppServer;VAIO Media Content Collection;c:\program files\Sony\VAIO Media Integrated Server\UCLS.exe [2007-01-11 745472]
R3 VAIOMediaPlatform-UCLS-HTTP;VAIO Media Content Collection (HTTP);c:\program files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe [2007-06-20 397312]
R3 VAIOMediaPlatform-UCLS-UPnP;VAIO Media Content Collection (UPnP);c:\program files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe [2007-06-20 1089536]
R3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2007-09-29 292128]
R3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe [2007-09-21 79136]
R4 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2010-08-11 30192]
S0 RapportKELL;RapportKELL;c:\windows\System32\Drivers\RapportKELL.sys [2011-04-28 53816]
S1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\Symantec\DEFINI~1\SymcData\ipsdefs\20081126.001\IDSvix86.sys [2008-10-03 270384]
S1 RapportBuka;RapportBuka;c:\windows\system32\drivers\RapportBuka.sys [2010-02-28 390528]
S1 RapportCerberus_26169;RapportCerberus_26169;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\26169\RapportCerberus_26169.sys [2011-04-24 57144]
S1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [2011-04-28 66360]
S1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [2011-04-28 158904]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2010-02-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2010-05-10 67656]
S2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
S2 Norton Save and Restore;Norton Save and Restore;c:\program files\Norton Save and Restore\Agent\VProSvc.exe [2007-02-14 2655848]
S2 NSUService;NSUService;c:\program files\Sony\Network Utility\NSUService.exe [2007-09-20 204800]
S2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [2011-04-28 870200]
S2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-04-18 11032]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-10-15 99376]
S3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\DRIVERS\SFEP.sys [2007-08-29 9344]
S3 SYMNDISV;SYMNDISV;c:\windows\System32\Drivers\SYMNDISV.SYS [2009-02-19 41008]
S3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2007-06-06 812544]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
.
2008-05-26 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 10:20]
.
2011-05-29 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2557219702-777773387-25087287-1003Core.job
- c:\users\Elena\AppData\Local\Google\Update\GoogleUpdate.exe [2008-12-15 19:06]
.
2011-05-29 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2557219702-777773387-25087287-1003UA.job
- c:\users\Elena\AppData\Local\Google\Update\GoogleUpdate.exe [2008-12-15 19:06]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/ig?hl=en
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Elena\AppData\Roaming\Mozilla\Firefox\Profiles\srfelik9.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: browser.startup.homepage - hxxp://uk.ask.com?o=15083&l=dis
.
.
------- File Associations -------
.
inifile=%SystemRoot%\System32\NOTEPAD.EXE %1"
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKU-Default-Run-msnmsgr - c:\program files\Windows Live\Messenger\msnmsgr.exe
MSConfigStartUp-MsnMsgr - c:\program files\Windows Live\Messenger\MsnMsgr.Exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-05-29 16:31
Windows 6.0.6000 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b4
.
Completion time: 2011-05-29 17:05:17
ComboFix-quarantined-files.txt 2011-05-29 16:04
.
Pre-Run: 101,440,327,680 bytes free
Post-Run: 101,725,159,424 bytes free
.
- - End Of File - - 6E95E6F100A7079E0BE1A9B475216FA3

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 29 May 2011 - 01:27 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

Firefox::
FF - ProfilePath - c:\users\Elena\AppData\Roaming\Mozilla\Firefox\Profiles\srfelik9.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: browser.startup.homepage - hxxp://uk.ask.com?o=15083&l=dis


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 helphelp2011

helphelp2011
  • Topic Starter

  • Members
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  • Local time:11:00 AM

Posted 29 May 2011 - 03:13 PM

Hello,

I ran the custom combo fix script as requested. I don't see any other problems appearing. I have included the log below.

Please let me know what the next step should be.

Thank you

ComboFix 11-05-28.01 - Elena 29/05/2011 19:52:45.2.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.44.1033.18.2038.982 [GMT 1:00]
Running from: c:\users\Elena\Desktop\ComboFix.exe
Command switches used :: c:\users\Elena\Desktop\CFScript.txt
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\users\Elena\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Windows Recovery
c:\users\Elena\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Windows Recovery\Uninstall Windows Recovery.lnk
c:\users\Elena\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Windows Recovery\Windows Recovery.lnk
c:\users\Elena\Desktop\Windows Recovery.lnk
c:\windows\system32\arp.exe
c:\windows\system32\msconfig.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-04-28 to 2011-05-29 )))))))))))))))))))))))))))))))
.
.
2011-05-29 19:16 . 2011-05-29 19:18 -------- d-----w- c:\users\Elena\AppData\Local\temp
2011-05-29 19:16 . 2011-05-29 19:16 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-05-20 08:20 . 2011-05-05 06:00 625664 ----a-w- C:\dds.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-04-28 13:34 . 2011-04-28 13:34 53816 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2011-03-18 17:57 . 2011-04-28 05:54 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2009-03-31 21:47 . 2008-11-13 16:34 324976 ----a-w- c:\program files\mozilla firefox\components\coFFPlgn.dll
2010-08-11 19:27 . 2010-08-11 19:27 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.
.
((((((((((((((((((((((((((((( SnapShot@2011-05-29_15.31.18 )))))))))))))))))))))))))))))))))))))))))
.
+ 2006-11-02 13:05 . 2011-05-29 16:09 78534 c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
+ 2008-03-02 14:45 . 2011-05-29 16:09 18464 c:\windows\System32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-2557219702-777773387-25087287-1003_UserData.bin
+ 2008-03-02 14:02 . 2011-05-29 19:18 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2008-03-02 14:02 . 2011-05-29 15:33 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2008-03-02 14:02 . 2011-05-29 19:18 65536 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2008-03-02 14:02 . 2011-05-29 15:33 65536 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2008-03-02 14:02 . 2011-05-29 19:18 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2008-03-02 14:02 . 2011-05-29 15:33 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2011-05-29 15:02 . 2011-05-29 16:07 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2011-05-29 15:02 . 2011-05-29 15:02 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2011-05-29 15:02 . 2011-05-29 16:07 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2011-05-29 15:02 . 2011-05-29 15:02 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NSUFloatingUI"="c:\program files\Sony\Network Utility\LANUtil.exe" [2007-09-20 253952]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-03-16 2423752]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-09-20 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-09-20 154136]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-09-20 137752]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2007-06-10 118784]
"RtHDVCpl"="RtHDVCpl.exe" [2007-08-25 4669440]
"ISBMgr.exe"="c:\program files\Sony\ISB Utility\ISBMgr.exe" [2007-09-19 311296]
"MarketingTools"="c:\program files\Sony\Marketing Tools\MarketingTools.exe" [2007-11-07 36864]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 132496]
"Norton Save and Restore 2.0"="c:\program files\Norton Save and Restore\Agent\VProTray.exe" [2007-02-14 2020968]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-06-29 185896]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"osCheck"="c:\program files\Norton 360\osCheck.exe" [2008-02-26 988512]
"Wireless Manager"="c:\program files\Virgin Broadband Wireless\Wireless Manager.exe" [2008-05-26 585728]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-18 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-07-21 141608]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2010-03-24 2516296]
"CanonSolutionMenuEx"="c:\program files\Canon\Solution Menu EX\CNSEMAIN.EXE" [2010-04-02 1185112]
"IJNetworkScanUtility"="c:\program files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe" [2010-03-02 140640]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-12-20 963976]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [BU]
"Picasa Media Detector"="c:\program files\Picasa2\PicasaMediaDetector.exe" [2007-10-23 443968]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
2007-08-15 04:05 98304 ----a-w- c:\windows\System32\VESWinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
2010-08-11 19:27 30192 ----a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2008-12-15 19:06 133104 ----atw- c:\users\Elena\AppData\Local\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
c:\program files\Windows Live\Messenger\MsnMsgr.Exe [BU]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Picasa Media Detector]
2007-10-23 21:18 443968 ----a-w- c:\program files\Picasa2\PicasaMediaDetector.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
R3 COH_Mon;COH_Mon;c:\windows\system32\Drivers\COH_Mon.sys [2008-07-30 23888]
R3 Normandy;Normandy SR2; [x]
R3 SMARTMouseFilterx86;HID-compliant mouse;c:\windows\system32\DRIVERS\SMARTMouseFilterx86.sys [x]
R3 SMARTVHidMini2000x86;SMART HID Device;c:\windows\system32\DRIVERS\SMARTVHidMini2000x86.sys [x]
R3 SMARTVTabletPCx86;SMART Virtual TabletPC;c:\windows\system32\DRIVERS\SMARTVTabletPCx86.sys [x]
R3 VAIOMediaPlatform-UCLS-AppServer;VAIO Media Content Collection;c:\program files\Sony\VAIO Media Integrated Server\UCLS.exe [2007-01-11 745472]
R3 VAIOMediaPlatform-UCLS-HTTP;VAIO Media Content Collection (HTTP);c:\program files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe [2007-06-20 397312]
R3 VAIOMediaPlatform-UCLS-UPnP;VAIO Media Content Collection (UPnP);c:\program files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe [2007-06-20 1089536]
R3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2007-09-29 292128]
R3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe [2007-09-21 79136]
R4 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2010-08-11 30192]
S0 RapportKELL;RapportKELL;c:\windows\System32\Drivers\RapportKELL.sys [2011-04-28 53816]
S1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\Symantec\DEFINI~1\SymcData\ipsdefs\20081126.001\IDSvix86.sys [2008-10-03 270384]
S1 RapportBuka;RapportBuka;c:\windows\system32\drivers\RapportBuka.sys [2010-02-28 390528]
S1 RapportCerberus_26169;RapportCerberus_26169;c:\programdata\Trusteer\Rapport\store\exts\RapportCerberus\26169\RapportCerberus_26169.sys [2011-04-24 57144]
S1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [2011-04-28 66360]
S1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [2011-04-28 158904]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2010-02-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2010-05-10 67656]
S2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\Common Files\Symantec Shared\ccSvcHst.exe [2008-10-17 149352]
S2 Norton Save and Restore;Norton Save and Restore;c:\program files\Norton Save and Restore\Agent\VProSvc.exe [2007-02-14 2655848]
S2 NSUService;NSUService;c:\program files\Sony\Network Utility\NSUService.exe [2007-09-20 204800]
S2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [2011-04-28 870200]
S2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-04-18 11032]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-10-15 99376]
S3 RapportIaso;RapportIaso;c:\programdata\Trusteer\Rapport\store\exts\RapportMS\24413\RapportIaso.sys [2011-04-24 18872]
S3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\DRIVERS\SFEP.sys [2007-08-29 9344]
S3 SYMNDISV;SYMNDISV;c:\windows\System32\Drivers\SYMNDISV.SYS [2009-02-19 41008]
S3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2007-06-06 812544]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - COMHOST
*NewlyCreated* - RAPPORTIASO
.
Contents of the 'Scheduled Tasks' folder
.
2008-05-26 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 10:20]
.
2011-05-29 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2557219702-777773387-25087287-1003Core.job
- c:\users\Elena\AppData\Local\Google\Update\GoogleUpdate.exe [2008-12-15 19:06]
.
2011-05-29 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2557219702-777773387-25087287-1003UA.job
- c:\users\Elena\AppData\Local\Google\Update\GoogleUpdate.exe [2008-12-15 19:06]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/ig?hl=en
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Elena\AppData\Roaming\Mozilla\Firefox\Profiles\srfelik9.default\
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-05-29 20:18
Windows 6.0.6000 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b4
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(17172)
c:\windows\system32\ieframe.dll
c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
.
Completion time: 2011-05-29 21:08:17
ComboFix-quarantined-files.txt 2011-05-29 20:07
ComboFix2.txt 2011-05-29 16:05
.
Pre-Run: 102,738,554,880 bytes free
Post-Run: 102,702,985,216 bytes free
.
- - End Of File - - 0CC728C539775A81B5E4A544819D8891

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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Posted 29 May 2011 - 03:19 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 8.1.3
Java™ 6 Update 2


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close


Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 helphelp2011

helphelp2011
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  • Members
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Posted 29 May 2011 - 04:06 PM

Hello,

I followed all the instructions but had a problem with Hijack this. The Hijack this log file was blank.

I will try to run this again but let me know if there is something else I should do.

MBAM log
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6717

Windows 6.0.6000
Internet Explorer 7.0.6000.17037

29/05/2011 21:55:13
mbam-log-2011-05-29 (21-55-13).txt

Scan type: Quick scan
Objects scanned: 156608
Time elapsed: 6 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Thank you

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 29 May 2011 - 05:23 PM

Hello

Sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 helphelp2011

helphelp2011
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  • Local time:11:00 AM

Posted 30 May 2011 - 03:06 AM

Understood. The HiJackThis and MBAM logs are below.

The computer has no further symptoms (that I can see) except .zip files are still associated with Powerpoint.

Thank you.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 09:03:11, on 30/05/2011
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.17037)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
C:\Program Files\Norton Save and Restore\Agent\VProTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Virgin Broadband Wireless\Wireless Manager.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Sony\Network Utility\LANUtil.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Users\Elena\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Windows\System32\mspaint.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [MarketingTools] C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
O4 - HKLM\..\Run: [Norton Save and Restore 2.0] "C:\Program Files\Norton Save and Restore\Agent\VProTray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [Wireless Manager] "C:\Program Files\Virgin Broadband Wireless\Wireless Manager.exe" startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [CanonSolutionMenuEx] C:\Program Files\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
O4 - HKLM\..\Run: [IJNetworkScanUtility] C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [NSUFloatingUI] "C:\Program Files\Sony\Network Utility\LANUtil.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Default user')
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos-beta/OnlineScanner.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files\Virgin Broadband Wireless\AffinegyService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Norton Save and Restore - Symantec Corporation - C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe
O23 - Service: NSUService - Sony Corporation - C:\Program Files\Sony\Network Utility\NSUService.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11980 bytes

MBAM log file:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6717

Windows 6.0.6000
Internet Explorer 7.0.6000.17037

29/05/2011 21:55:13
mbam-log-2011-05-29 (21-55-13).txt

Scan type: Quick scan
Objects scanned: 156608
Time elapsed: 6 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 30 May 2011 - 05:06 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • xxxx
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 helphelp2011

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Posted 30 May 2011 - 01:28 PM

Hi,

No further symptoms. I didn't run HiJackThis again as there were no specific items which I shoud check. Please see the ESET log file below.

Let me know if there are any other steps I should take.

Thank you for your help.

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.16386 (vista_rtm.061101-2205)
# OnlineScanner.ocx=1.0.0.6427
# api_version=3.0.2
# EOSSerial=ee6397fb87df7444bde7d0df65166b8a
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-05-30 05:27:34
# local_time=2011-05-30 06:27:34 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=6.0.6000 NT
# compatibility_mode=512 16777215 100 0 66329 66329 0 0
# compatibility_mode=1032 16777214 0 1 88689 88689 0 0
# compatibility_mode=3584 16777215 100 0 0 0 0 0
# compatibility_mode=5892 16776574 100 100 80616454 144301787 0 0
# compatibility_mode=8192 67108863 100 0 3117824 3117824 0 0
# scanned=137755
# found=0
# cleaned=0
# scan_time=7395

#14 gringo_pr

gringo_pr

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Posted 30 May 2011 - 10:44 PM

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 helphelp2011

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Posted 31 May 2011 - 06:11 AM

Hello,

Thank you very much for this. I have completed the actions you suggest with no further problems.

Please close the thread.

Thanks again,
Brian




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