As I said, it is not uncommon for security programs (as well as malware) to disable these keys and other security tools like Malwarebytes to detect and let you know they have been disabled. So if a scan is showing these entries and there are no other signs of infection, then it's likely that you or one of your security program has disabled them. If that's the case, then adding them to Malwarebytes's Ignore
list (by right-clicking) will prevent the detections from showing in future scans. If you are still experiencing symptoms of malware, do not use other security programs and did not disable them yourself, then further investigation is warranted
as there is no way to specifically tell how or by what something became disabled.
Please read the "Preparation Guide
- If you cannot complete a step, then skip it and continue with the next.
- In Step 7 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.
When you have done that, post your log
in the Virus, Trojan, Spyware, and Malware Removal Logs forum
, NOT here
, for assistance by the Malware Response Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the Malware Response Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.
Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, please reply back here with a link to the new topic so we can closed this one.