Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Google Redirect and Random Popups


  • This topic is locked This topic is locked
2 replies to this topic

#1 Killerz3x

Killerz3x

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:07:55 AM

Posted 19 May 2011 - 04:19 PM

Hello recently i have experienced Google redirects and random pop ups when firefox is running. They only occur occasionally but is very bothersome. I have tried a system restores to a time i know this was not happening and it still occurs. I have tried scans with Malwarebytes which came up with nothing. Thank You in advanced!

Here are the logs for dds.

.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_24
Run by david at 17:00:07 on 2011-05-19
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2094 [GMT -4:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\Program Files\The Skins Factory\Hyperdesk\Common\HdThemeEnabler.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Steam\steam.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\david\My Documents\Downloads\dds.scr
C:\WINDOWS\system32\WSCRIPT.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://google.ca/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: KeyScramblerBHO Class: {2b9f5787-88a5-4945-90e7-c4b18563bc5e} - c:\program files\keyscrambler\KeyScramblerIE.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~4\office14\GROOVEEX.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~4\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Steam] "c:\program files\steam\steam.exe" -silent
uRun: [DAEMON Tools Pro Agent] "c:\program files\daemon tools pro\DTAgent.exe" -autorun
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] c:\program files\nvidia corporation\nview\nwiz.exe /installquiet
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [PPort11reminder] "c:\program files\scansoft\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\11\config\ereg\Ereg.ini"
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [amd_dc_opt] c:\program files\amd\dual-core optimizer\amd_dc_opt.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\documents and settings\david\start menu\programs\startup\CurseClientStartup.ccip
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~4\office14\ONBttnIE.dll/105
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - {B745F984-EF2E-40D6-A9AC-D8CED7230E61} - c:\program files\keyscrambler\KeyScramblerIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~4\office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\david\application data\mozilla\firefox\profiles\4f8svb6i.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - google.ca
FF - plugin: c:\documents and settings\all users\application data\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\progra~1\micros~4\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~4\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\ahnlab\asp\components\aosmgr\conflict_221\npaosmgr.dll
FF - plugin: c:\program files\ahnlab\asp\mykeydefense 2.5\npmkd25aos.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-5-19 64512]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2011-2-20 218688]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2003-11-8 14336]
R2 HdThemeEnabler;Hyperdesk Theme Enabler;c:\program files\the skins factory\hyperdesk\common\HdThemeEnabler.exe [2008-7-24 102400]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-4-29 2151128]
R3 es1969;ESS 1969 Audio Driver (WDM);c:\windows\system32\drivers\es1969.sys [2010-12-22 72192]
R3 KeyScrambler;KeyScrambler;c:\windows\system32\drivers\keyscrambler.sys [2010-12-22 225856]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-4-29 15232]
R3 NTProcDrv;Process creation detector for NT.;c:\windows\temp\drv1.tmp [2011-5-19 3584]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2010-1-21 30963576]
S3 Mkd2kfNt;Mkd2kfNt;c:\windows\system32\drivers\Mkd2kfNT.sys [2011-4-27 133632]
S3 Mkd2Nadr;Mkd2Nadr;c:\windows\system32\drivers\Mkd2Nadr.sys [2011-4-27 79360]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
.
=============== Created Last 30 ================
.
2011-05-19 20:57:46 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-05-19 20:47:51 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-05-19 20:45:42 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-05-19 20:45:37 -------- d-----w- c:\program files\Lavasoft
2011-05-19 19:13:10 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-05-19 19:13:10 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2011-05-18 19:25:53 -------- d-----w- c:\documents and settings\david\local settings\application data\PunkBuster
2011-05-18 19:23:27 140024 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys
2011-05-18 19:23:27 138056 ----a-w- c:\documents and settings\david\application data\PnkBstrK.sys
2011-05-18 19:22:16 280768 ----a-w- c:\windows\system32\PnkBstrB.exe
2011-05-18 19:22:15 75136 ----a-w- c:\windows\system32\PnkBstrA.exe
2011-05-18 19:22:15 2434856 ----a-w- c:\windows\system32\pbsvc_bc2.exe
2011-05-18 17:39:48 -------- d-----w- c:\documents and settings\david\application data\Malwarebytes
2011-05-18 17:39:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-18 17:39:37 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-05-18 17:39:34 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-18 17:39:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-18 16:50:27 -------- d-sha-r- C:\cmdcons
2011-05-18 16:42:18 98816 ----a-w- c:\windows\sed.exe
2011-05-18 16:42:18 89088 ----a-w- c:\windows\MBR.exe
2011-05-18 16:42:18 256512 ----a-w- c:\windows\PEV.exe
2011-05-18 16:42:18 161792 ----a-w- c:\windows\SWREG.exe
2011-05-18 16:35:21 -------- d-----w- c:\documents and settings\david\application data\Skinux
2011-05-18 16:27:57 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-05-18 16:27:57 -------- d-----w- c:\windows\system32\wbem\Repository
2011-05-18 16:24:39 -------- d-----w- c:\program files\common files\Akamai
2011-05-18 16:24:39 -------- d-----w- c:\program files\BandiMPEG1
2011-05-18 15:31:56 -------- d-----w- c:\documents and settings\david\application data\SUPERAntiSpyware.com
2011-05-18 15:31:50 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-05-17 21:17:09 280768 ----a-w- c:\windows\system32\PnkBstrB.xtr
2011-05-17 21:16:15 280768 ----a-w- c:\windows\system32\PnkBstrB.ex0
2011-05-17 21:09:48 -------- d-----w- c:\documents and settings\david\local settings\application data\Yahoo
2011-05-17 21:09:43 -------- d-----w- c:\program files\Yahoo!
2011-05-17 21:03:05 -------- d-----w- c:\program files\The Skins Factory
2011-05-16 15:29:04 1172872 ----a-w- c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
2011-05-16 15:29:03 -------- d-----w- c:\documents and settings\all users\application data\Skype Extras
2011-05-07 22:22:12 -------- d-----w- c:\documents and settings\david\application data\Atari
2011-05-01 00:37:32 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-05-01 00:37:31 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-05-01 00:37:31 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-05-01 00:37:31 465880 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-05-01 00:37:31 1974616 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll
2011-05-01 00:37:31 1892184 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll
2011-05-01 00:37:31 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-05-01 00:37:31 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-04-28 19:25:02 -------- d-----w- c:\documents and settings\david\application data\QFX Software
2011-04-28 19:25:02 -------- d-----w- c:\documents and settings\all users\application data\QFX Software
2011-04-28 00:00:10 79360 ----a-w- c:\windows\system32\drivers\Mkd2Nadr.sys
2011-04-28 00:00:10 133632 ----a-w- c:\windows\system32\drivers\Mkd2kfNT.sys
2011-04-27 23:56:27 -------- d-----w- c:\program files\AhnLab
2011-04-27 23:52:55 -------- d-----w- c:\documents and settings\david\local settings\application data\AuraSEA
.
==================== Find3M ====================
.
2011-04-24 22:14:38 225856 ----a-w- c:\windows\system32\drivers\keyscrambler.sys
2011-04-08 11:28:58 41872 ----a-w- c:\windows\system32\xfcodec.dll
2011-03-24 23:50:40 1677824 ----a-w- c:\windows\system32\chsbrkr.dll
2011-03-24 23:50:28 838144 ----a-w- c:\windows\system32\chtbrkr.dll
2011-03-24 23:49:25 98304 ----a-w- c:\windows\system32\msir3jp.dll
2011-03-24 23:49:25 1875968 ----a-w- c:\windows\system32\msir3jp.lex
2011-03-24 23:49:17 70656 ----a-w- c:\windows\system32\korwbrkr.dll
2011-02-20 15:10:06 218688 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: WDC_WD5000AAKS-00TMA0 rev.12.01C01 -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8B22B4D0]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8b2317f0]; MOV EAX, [0x8b23186c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EF196] -> \Device\Harddisk0\DR0[0x8B267AB8]
3 CLASSPNP[0xB80E8FD7] -> ntkrnlpa!IofCallDriver[0x804EF196] -> \Device\00000068[0x8B298F18]
5 ACPI[0xB7F7F620] -> ntkrnlpa!IofCallDriver[0x804EF196] -> [0x8B269940]
\Driver\atapi[0x8B2679C0] -> IRP_MJ_CREATE -> 0x8B22B4D0
error: Read A device attached to the system is not functioning.
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
detected hooks:
\Driver\atapi DriverStartIo -> 0x8B22B31B
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 17:00:32.54 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:08:55 AM

Posted 19 May 2011 - 07:34 PM

Hi

Please do the following:


Please download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • Press Start Scan
    • Only if Malicious objects are found then ensure Cure is selected
    • Then click Continue > Reboot now
  • Copy and paste the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)


NEXT


Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:08:55 AM

Posted 29 May 2011 - 01:17 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users