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can't access finder or hard drive

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#1 burned out

burned out

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Posted 19 May 2011 - 03:20 PM

so my macbook pro slipped off my coffee table and landed on my foot. so in addition to a bruised foot, i also managed to mess up my laptop. there are no files showing on the desktop. not even the hard drive icon. the dock shows and I can open some of the third party apps i've tried but i cannot open the finder or the hard drive (i also have a hard drive icon in my dock). if i close the apps, i have to do a manual shutdown. any thoughts?? i'd like to avoid taking it to the apple store if possible. i have ran disk utility multiple times and tried running some commands that were suggested after a safe boot. if anything it seems to have gotten worse. i used to be able to control click on the hard drive icon in the dock and tab over to files on the hard drive which did open (promising) but the last couple times i tried that i've had no luck. any help would be greatly appreciated. thanks

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#2 MarkGS


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Posted 02 June 2011 - 08:25 AM

Have you tried booting into safe mode? Or reset the PRAM? You may want to insert your operating system disc and run the hardware diagnostic utility to see if anything has been damaged.

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