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XP Bogus AV has puter screen locked up


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#1 k9gsd1

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Posted 19 May 2011 - 10:54 AM

I see Xp win Splash then Windows Activity Inspector. Can't use Task Mgr to close, open in safe mode same problem. Can't x-out dialog, can't ok, can't fix errors. Just sits there.
Was able to run bootable Norton Recovery Tool, but it found zero problems. Am able to use command prompt from norton Recovery Tool.
I cannot get online from infected computer. :angry:

Is there a bootable disk for this problem or can I make one :mellow:

Thanx from a newbie here

Edited by Budapest, 19 May 2011 - 04:46 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~Budapest


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#2 k9gsd1

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Posted 19 May 2011 - 11:01 AM

Oh. And Microsoft support has been no help at all. They suggest procedures that require computer to be running and or online. Frustration level from 1 to 10 is a 10+.

#3 k9gsd1

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Posted 20 May 2011 - 05:29 PM

I fixed the problem. Used Malewarebytes and rkill. :thumbup2:

#4 Eyesee

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Posted 20 May 2011 - 05:39 PM

Glad to hear that you got it fixed
Here is the removal guide in case you deed it in the future.
In the beginning there was the command line.




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