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Google Redirect Virus Issue


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#1 Whimsicott

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Posted 19 May 2011 - 10:51 AM

I was asked to post here from another topic

http://www.bleepingcomputer.com/forums/topic397663.html

Description from the thread:
"Well, seems like I've contracted the infamous "Google Redirect Virus". I am using Windows XP with SP3.

It all started one night when I noticed a "rundll32.exe" process running when it wasn't supposed to. So, I just ignored it. Then the next night, right before heading off to bed, a Google search result of mine got redirected. I clicked the stop loading button before the page came up, but as soon as that happened my adobe updater popped up with an update, then seconds later Symantec Endpoint Protection came up with a message saying it detected "Trojan.Pidief". It didn't give me the type, just that name. So, I deleted the update and installed the real update for Adobe Reader. After I deleted the update, it said that the threat was erased, but it came back after restarting. Now I noticed that antivirus-related google search results are being redirected on occasion, and it's bugging me. I tried Malwarebytes at first and it erased a few trojans, but two seemed to remain after a Symantec update: Trojan.Pidief, and Bloodhound.MalPE. Seems like they were residing in the system restore files according to Symantec.

So, I disabled System Restore and restarted to purge the files, supposedly deleting them. Also, I reformatted my flash drive but no avail. TDSS killer found nothing and GMER found inert rootkit data. I am afraid to try Combofix.

Either way, my symptoms aren't nearly as bad as other cases. I've had no random music, no pop-ups, no slow computer, and no constant redirects. Just the occasional antivirus-related ones. So, any ideas?
Oh, and I noticed that the :google search suggestions" menu doesn't show up under the search box much anymore."

________________________________________

Anyway, here are the DDS and GMER logs (GMER's log and Attatch.txt are attached)
The log is from Monday, but I haven't made any changes to the computer after creating the logs. Also, I use Firefox 4.


.
DDS (Ver_11-03-05.01) - NTFSx86
Run by McDougall at 15:10:26.89 on Mon 05/16/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.41 [GMT -4:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Digsby\lib\digsby-app.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\McDougall\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_05\bin\npjpi150_05.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F}
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1245788014171
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1245787994875
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxdev.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\mcdoug~1\applic~1\mozilla\firefox\profiles\3we7k11k.default\
FF - prefs.js: browser.search.selectedEngine - Touhou Wiki (en)
FF - prefs.js: browser.startup.homepage - hxxp://www.smwcentral.net/
FF - prefs.js: network.proxy.type - 0
.
============= SERVICES / DRIVERS ===============
.
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-3-31 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-3-31 108392]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-3-31 2440120]
R3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2009-3-31 23888]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-5-14 105592]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110514.002\NAVENG.SYS [2011-5-14 86136]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110514.002\NAVEX15.SYS [2011-5-14 1393144]
S3 dsiarhwprog;dsiarhwprog;c:\windows\system32\drivers\dsiarhwprog.sys [2010-1-29 29184]
.
=============== Created Last 30 ================
.
2011-05-14 02:58:32 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-13 21:12:10 17480 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-05-13 21:11:51 -------- d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2011-05-13 04:16:19 -------- d-----w- c:\docume~1\mcdoug~1\applic~1\Malwarebytes
2011-05-13 04:16:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-13 04:16:03 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-05-13 04:15:58 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-13 04:15:57 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-12 10:40:54 0 ----a-w- c:\windows\Ivuluzayahe.bin
2011-05-12 10:40:52 -------- d-----w- c:\docume~1\mcdoug~1\locals~1\applic~1\{96F9E842-5493-485E-AD2E-CE9DE251695C}
.
==================== Find3M ====================
.
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
2011-02-22 2329 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 2329 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 2329 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-02-22 11:41:59 385024 ----a-w- c:\windows\system32\html.iec
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
.
============= FINISH: 15:14:47.37 ===============

Attached Files



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#2 SweetTech

SweetTech

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Posted 24 May 2011 - 03:16 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Edited by SweetTech, 24 May 2011 - 03:16 PM.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

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Posted 27 May 2011 - 02:28 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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