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Fixed one problem created another


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#1 longboarder

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Posted 19 May 2011 - 05:19 AM

We are running Windows XP with two profiles, mine and my wife's. Her profile was hit by the XP Anti-virus 2011 malware, which prevented her from even getting on the Internet. I went to my profile, downloaded MBAM and ran it, which apparently was successful in ridding the computer of the XP Anti-virus trojan. The problem is that my wife now is unable to access the control panel from her profile. The following error message appears: "c:\windows\system32\rundll32.exe application not found" she also is not able to open up Safari, getting the following error message: "Safari application not found" she is, however, able to open up Explorer. One more thing, none of these problems occur in my profile.

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#2 cryptodan

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Posted 19 May 2011 - 05:33 AM

Time to create her another profile and delete the other one.

#3 quietman7

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Posted 19 May 2011 - 06:34 AM

For your wife's issue with Control Panel you can try this:

Go here and download and run the CPL File Association Fix (Restore the default associations for CPL files). Restart the computer and see if that resolves the problem. If not, then download and run the EXE File Association Fix from that same page.

As for Safari, you can try reinstalling it.
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