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Horrible rootkit


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#1 Nexter

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Posted 18 May 2011 - 07:48 PM

I have this horrible rootkit/bootkit. It won't let me reformat, or system restore. Below is my DDS log, however I couldn't create a GMER log, just wouldn't run. It slows down my computer randomly, sends out information to a random ip address, and when it slows down the computer, in the task manager (if I could even open it which is only sometimes) I notice that an svchost.exe is pumped way up, and if I can shut that down, the computer will run faster but my audio drives will be disabled. Please help!


.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Giselle Stolper at 15:36:39.18 on Wed 05/04/2011
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3062.2054 [GMT -4:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\FsUsbExService.Exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\STacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\WINDOWS\OEM02Mon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Giselle Stolper\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyServer = 60.13.84.37:8088
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Paltalk Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Paltalk Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AutoStartNPSAgent] c:\program files\samsung\samsung new pc studio\NPSAgent.exe
uRun: [TBXQRHV4KR] c:\windows\Zfigoa.exe
uRun: [0ESKOMO9JO] c:\docume~1\gisell~1\locals~1\temp\Zdx.exe
uRun: [Google Update] "c:\documents and settings\giselle stolper\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [HitmanPro35] "c:\program files\hitman pro 3.5\HitmanPro35.exe" /scan:boot
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {5727FF4C-EF4E-4d96-A96C-03AD91910448} - hxxp://www.srtest.com/srl_bin/sysreqlab_ind.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.3.1.0.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\gisell~1\applic~1\mozilla\firefox\profiles\am6a0nx9.default\
FF - plugin: c:\documents and settings\giselle stolper\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\giselle stolper\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\giselle stolper\application data\neulion\adaptiveplugin\npadaptiveplugin_1_6_5_7131.dll
FF - plugin: c:\documents and settings\giselle stolper\local settings\application data\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll
.
============= SERVICES / DRIVERS ===============
.
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-2-1 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-2-1 108392]
R2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2009-12-12 233472]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2008-4-4 2234296]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-27 102448]
R3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2009-12-12 36608]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2009-3-31 116224]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110501.002\NAVENG.SYS [2011-5-1 86136]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110501.002\NAVEX15.SYS [2011-5-1 1393144]
S0 cerc6;cerc6; [x]
S2 MaxiVista_service_D;MaxiVista_service_D;"c:\program files\maxivista demo viewer\maxivistademoviewer.exe" -service --> c:\program files\maxivista demo viewer\MaxiVistaDemoViewer.exe [?]
S3 B4F34AA8;B4F34AA8;c:\windows\system32\b4f34aa8.exe --> c:\windows\system32\B4F34AA8.exe [?]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-5-29 23888]
S3 rkhdrv40;Rootkit Unhooker Driver; [x]
SUnknown PEVSystemStart;PEVSystemStart; [x]
.
=============== Created Last 30 ================
.
2011-05-04 05:49:07 -------- d-s---w- C:\uninstall
2011-05-04 01:50:16 -------- d-----w- c:\program files\Hitman Pro 3.5
2011-04-20 07:41:26 6656 ----a-w- c:\windows\system32\35CB2269.exe
2011-04-20 06:21:29 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-20 06:21:25 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-20 06:21:25 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-20 06:06:38 134464 ----a-w- c:\windows\system32\LnkProtect.dll
2011-04-20 05:58:59 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-04-20 05:54:27 -------- d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2011-04-18 04:52:48 -------- d-----w- c:\docume~1\gisell~1\applic~1\AVG10
2011-04-18 04:42:44 -------- d--h--w- c:\docume~1\alluse~1\applic~1\Common Files
2011-04-18 04:40:43 -------- d-----w- c:\windows\system32\drivers\AVG
2011-04-18 04:40:43 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2011-04-18 04:39:43 -------- d-----w- c:\program files\AVG
2011-04-18 03:48:21 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
.
==================== Find3M ====================
.
.
============= FINISH: 15:38:48.96 ===============

Attached Files



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#2 rigacci

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Posted 23 May 2011 - 03:55 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks.

DR

#3 sempai

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Posted 04 June 2011 - 08:26 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

~Semp

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