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Google Redirect Virus - Please Help. My Business Is In Jeopardy


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#1 vac840

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Posted 18 May 2011 - 04:15 PM

Hi,

First I want to say thank you in advance. This site it great and is an awesome resource.
Now for my problem. I believe I have the Google Redirect Virus. When I use Google to do any web searching,
I keep getting redirected to various websites. The address in the URL will be correct, but the actual site will
be different. Usually I have to hit the refresh button anywhere from 5 to 10 times before I actually get to the site I intended.

I use Firefox only, and I'm running Windows 7 Home Premium on a 64-bit operating system. I've already run ComboFix after being told by a different site that this would help.
Of course it didn't help, and now I see you guys say not to run this program unless you say to do so. I hope this doesn't make things more difficult.
Let me know if you want me to post the results of the ComboFix log.

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#2 Animal

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Posted 18 May 2011 - 04:48 PM

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs. Since you have already run ComboFix, please state that you had done so prior to posting the logs and were asked to include it.

Once you have created the new topic, please reply back here with a link to the new topic.

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#3 vac840

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Posted 18 May 2011 - 06:01 PM

Thank you Animal.

I have done like you asked and created a new post with logs in the appropriate section.
Here is the link.
http://www.bleepingcomputer.com/forums/topic398155.html

#4 quietman7

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Posted 18 May 2011 - 06:21 PM

Now that your log is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic until you are cleared by the Malware Response Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Good luck with your log.
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