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Terrible to Zero upload speeds, cannot upload files.. recently got rid of viruses


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#1 Dan82

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Posted 18 May 2011 - 01:46 PM

I recently had a major pain with the Google redirect virus, which was operating on a non admin user profile. Through some research on here and other sites I managed to get rid of it, using MalwareBytes. It found 5 viruses in all, and once they were gone so was the redirection issue. I did attempt using Combofix, but this didnt seem to do much at all.

However, I have found as of late that my computer's upload speed is pathetic, to the point of zero upload speed. I am unable to send files to sites like wordpress and photobucket 9 time out of 10. I originally thought it might be a connection issue, but restarting routers and contacting my ISP to find no known issues has not alleviated the issue. Because of the recent virus activity, I am concerned that the two could be related.

I have tried changing Firewall settings, installed "speedupmypc2011" (which has made a great general difference), but although in IE I can now upload, speed test puts it at a god awful 0.11 upload speed. It never used to take this long.

Please can you advise me on how to make sure the machine is ok?

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#2 cryptodan

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Posted 18 May 2011 - 01:48 PM

Since you have used Combofix, Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

#3 Dan82

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Posted 18 May 2011 - 02:31 PM

Thanks for the quick reply. As soon as I get time to do this, I will update with progress and post a link to the associated thread.

#4 Dan82

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Posted 18 May 2011 - 09:22 PM

I'm currently running the GMER scan, and will post the log when it is finally complete.

However, I cannot get DDS.scr to run. My PC recognises it as / thinks it is an Autodesk script. (I have AutoCAD installed). I'm struggling to find a way to disassociate the two. When I do try and run it, it opens notepad straight away with a page FILLED with characters, and the top line says "This program cannot be run in DOS mode."

It must be a confliction with the file association, but how can i fix this without having to uninstall Autodesk programs?

#5 Dan82

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Posted 20 May 2011 - 03:45 AM

Link to log thread entry

http://www.bleepingcomputer.com/forums/topic398429.html

Unfortunately I was not able to produce any logs. GMER froze and locked up my machine after several hours of scanning.

#6 rigel

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Posted 20 May 2011 - 06:41 AM

A malware tech will be assisting you soon with your posted topic. It's okay if you cannot produce logs, they will walk you through a solution. At this point, please follow only the advice of the tech who takes your topic. This topic is now closed to prevent any confusion.

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