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Laptop not starting, please help


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2 replies to this topic

#1 El Beverino

El Beverino

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Posted 18 May 2011 - 01:12 PM

Hi all,

Today, I completely ruined my day by opening a virus from a download. At least that's what I think. The download came from usenet, and was posted by Yenc-pp-a&a, in case someone might be familiar with him/her.

At first I tried installing the programme yesterday, whilst I did not have an internet connection. This did not work. This morning I tried to again, whilst being online. About a minute after, my computer shut down and rebooted. Unfortunately, the reboot couldn't start windows. I can access a command prompt from the recovery on my x drive, but that's about it. Recovery itself is not available either.

Subsequently, I brought my computer to a support shop. They tried to access the hard disk, first of all to try to save my data. When that did not work, they tried to format the disk and reinstall windows. They were unsuccessful, as there is no way for them to access the disk. The disk itself is running, and when plugging it in to another computer, windows plays a sounds indicating something has just been connected.

Is there anyone that knows what to do?

I can't access my pc, so the specs I can't give you. It's an HP Pavilion DV6-3137ED XD492EA, with windows 7 home premium

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#2 Farbar

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Posted 20 May 2011 - 08:12 AM

Hi El Beverino,

Welcome to Bleeping Computer.:)

This looks a bad situation and nobody have replied to you query. I'm not sure if I can help (I can try) and also I'm not sure if you still need help. If so please update me on what you have already done.

#3 Farbar

Farbar

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Posted 24 May 2011 - 11:19 AM

This thread will now be closed due to lack of activity.

If you need this topic reopened, please send me a PM and I will reopen it for you.

If you should have a new issue, please start a new topic.




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