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Windows 7 missing all folders and start menu/programsHell


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#1 seeker007

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Posted 18 May 2011 - 10:52 AM

Hello

Running a Gateway with Windows 7 Home Premium.

I was working on a word document when it froze up on me. When I restarted the machine, all my data is missing including my programs in my start menu. I can see the data on the hard drive under properties, but not able to access any of it. Did a virus scan with Eset on line scanner and it found PDF/Exploit.Pidief.PGF.Gen Trojan

I removed it but the damage has been done. Also tried to restore but that didn't work either.

I then used Spotmau but when I clicked on the "document and Settings" folder, there were only two folders with no names and I couldn't open them or move them to a flash drive.

I'm not a expert but it would seem to me something is moving my files during startup so I can't see them

Thanks in advance for any help

Steven

Edited by hamluis, 18 May 2011 - 07:46 PM.
Moved from Win 7 to Am I Infected.


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#2 seeker007

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Posted 18 May 2011 - 12:01 PM

Forgot to include I removed the drive from the laptop and scanned it as a slave with Eset. Four more infections were found.

Please see picture attched

Thanks!

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