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Windows Vista Security 2011


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5 replies to this topic

#1 sonogirl8

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Posted 17 May 2011 - 07:37 PM

Hi-
Thanks in advance for the help.

I believe I clicked on a bad link in a google search result and my computer was infected with the Windows Vista Security 2011 malware. I ran rkill and malwarebytes in safe mode and it didnt find anything. I restarted the computer and all the popups came back when I opened Windows Movie maker. I ran rkill again, this time NOT in safe mode- unfortunately i cannot find the log of what was found. I also did a full scan with MBAM and nothing was detected. (I did update it before running the scan.)

Can I be sure that the malware was completely removed?

Thanks again :)

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#2 boopme

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Posted 17 May 2011 - 08:23 PM

Hello and welcome. Lets see if there is something else here too.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.5.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.


I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • [color=green]Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 sonogirl8

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Posted 19 May 2011 - 09:28 PM

Hi! Thanks so much for your help!
Today the malware came back so I guess it was never removed.
Okay, so I ran TDSSKiller and nothing was found.
I ran ESET and about 1/3 of the way through my laptop crashed. I tried again and this is the log:

C:\Users\Abigail\AppData\Local\fpd.exe a variant of Win32/Kryptik.NXW trojan cleaned by deleting - quarantined
C:\Users\Abigail\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BA79NXA4\setup[1].exe a variant of Win32/Kryptik.NYC trojan cleaned by deleting - quarantined
C:\Users\Abigail\AppData\Local\Temp\9b88.exe a variant of Win32/Kryptik.NYC trojan cleaned by deleting - quarantined
C:\Users\Abigail\AppData\Local\Temp\Adobe_Flash_Player.exe a variant of Win32/Kryptik.NWQ trojan cleaned by deleting - quarantined
C:\Users\Abigail\AppData\Local\Temp\setup1729549824.exe a variant of Win32/Kryptik.NVK trojan cleaned by deleting - quarantined
C:\Users\Abigail\AppData\Local\Temp\setup2902518960.exe a variant of Win32/Kryptik.NVK trojan cleaned by deleting - quarantined
C:\Users\Abigail\AppData\Local\Temp\setup3377444352.exe a variant of Win32/Kryptik.NVK trojan cleaned by deleting - quarantined
C:\Users\Abigail\AppData\Local\Temp\setup761625888.exe a variant of Win32/Kryptik.NVK trojan cleaned by deleting - quarantined
C:\Users\Abigail\AppData\Local\Temp\tmpCF03.tmp a variant of Win32/Kryptik.NWG trojan cleaned by deleting - quarantined
C:\Users\Abigail\AppData\Roaming\Adobe\plugs\mmc6290818.txt a variant of Win32/Kryptik.NVK trojan cleaned by deleting - quarantined

I noticed that Java updates were popping up earlier- I never update Java because once I thought I got a virus from clicking on a Java update that popped up on my desktop. I read that I really should keep that updated- where and how can I make sure that I do that correctly?

Thanks again- I didnt realize that you wrote back so fast!!

#4 boopme

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Posted 20 May 2011 - 12:42 PM

Hi. Let's update Java,after this is should notify you and update.
Older versions have vulnerabilities that malicious sites can use to exploit and infect your system[/color][/b].Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u25-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 sonogirl8

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Posted 20 May 2011 - 07:18 PM

Thanks so much! I did the Java update, MBAM found no threats. Computer seems to be running great.

I really appreciate the help! This website is fantastic :)

#6 boopme

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Posted 20 May 2011 - 07:56 PM

You'ree welcome.
If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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