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Help With Redirect Virus Removal


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4 replies to this topic

#1 myexis_zahor

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Posted 17 May 2011 - 12:24 PM

Hello All! I believe I have been living with a redirect virus of sorts for a while and am coming to you all seeking advice on removal.

I am not sure exactly when it started (a few weeks I think) but my symptoms are much the same as many others here. Sometimes search links take me to correct pages, sometimes they do not. Often times the search link comes back "not available" but if I cut and paste the address into the search bar I always get the correct site. If I detect a bogus site and quickly go back and re-try I generally get the correct site.

I'm not sure exactly what I need to post here but will do my best. I am running Windows XP. I have tried AVG, Malware Bytes, Hitman and Kaspersky, all to no avail.

Another strange thing that happens is, at start up, just after my desktop initiates, I get two sets of error messages. I took some pictures of the messages, see below. Don't know if one has anything to do with the other.

What other info do I need to provide here and what shall I do to rid my computer of this lovely virus that I have become so attached to?

Posted Image
Posted Image
Posted Image

Edited by hamluis, 19 May 2011 - 10:16 AM.
Moved from AII to MRL.


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#2 myexis_zahor

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Posted 18 May 2011 - 03:50 PM

Here are logs from MBAM and SAS performed earlier today. Sorry, wasn't trying to bump my post, just wanted to add what I have done in the meanwhile :huh:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6609

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

5/18/2011 11:31:43 AM
mbam-log-2011-05-18 (11-31-43).txt

Scan type: Full scan (C:\|D:\|E:\|G:\|H:\|I:\|J:\|)
Objects scanned: 307234
Time elapsed: 2 hour(s), 9 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

SuperAntiSpyware was run in safe mode


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/18/2011 at 03:47 PM

Application Version : 4.52.1000

Core Rules Database Version : 7081
Trace Rules Database Version: 4893

Scan type : Complete Scan
Total Scan Time : 03:38:07

Memory items scanned : 216
Memory threats detected : 0
Registry items scanned : 6685
Registry threats detected : 6
File items scanned : 112032
File threats detected : 94

Adware.Tracking Cookie
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@cgi-bin[2].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@insightexpressai[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@mediaplex[2].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@statcounter[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@avgtechnologies.112.2o7[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@questionmarket[2].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@dmtracker[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@revsci[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@2o7[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@apmebf[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@serving-sys[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@adecn[2].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@adbrite[2].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@media6degrees[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@doubleclick[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@kanoodle[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@atdmt[1].txt
.atdmt.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\e2yg3x9n.default\cookies.txt ]
ai.drivingrevenue.com [ C:\Documents and Settings\Administrator.YOUR-27E1513D96.000\Application Data\Mozilla\Firefox\Profiles\ieesm9m8.default\cookies.sqlite ]
.imrworldwide.com [ C:\Documents and Settings\Administrator.YOUR-27E1513D96.000\Application Data\Mozilla\Firefox\Profiles\ieesm9m8.default\cookies.sqlite ]
.imrworldwide.com [ C:\Documents and Settings\Administrator.YOUR-27E1513D96.000\Application Data\Mozilla\Firefox\Profiles\ieesm9m8.default\cookies.sqlite ]
sales.liveperson.net [ C:\Documents and Settings\Administrator.YOUR-27E1513D96.000\Application Data\Mozilla\Firefox\Profiles\ieesm9m8.default\cookies.sqlite ]
sales.liveperson.net [ C:\Documents and Settings\Administrator.YOUR-27E1513D96.000\Application Data\Mozilla\Firefox\Profiles\ieesm9m8.default\cookies.sqlite ]
sales.liveperson.net [ C:\Documents and Settings\Administrator.YOUR-27E1513D96.000\Application Data\Mozilla\Firefox\Profiles\ieesm9m8.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\Administrator.YOUR-27E1513D96.000\Application Data\Mozilla\Firefox\Profiles\ieesm9m8.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\Administrator.YOUR-27E1513D96.000\Application Data\Mozilla\Firefox\Profiles\ieesm9m8.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\Administrator.YOUR-27E1513D96.000\Application Data\Mozilla\Firefox\Profiles\ieesm9m8.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\Administrator.YOUR-27E1513D96.000\Application Data\Mozilla\Firefox\Profiles\ieesm9m8.default\cookies.sqlite ]
.insightexpressai.com [ C:\Documents and Settings\Administrator.YOUR-27E1513D96.000\Application Data\Mozilla\Firefox\Profiles\ieesm9m8.default\cookies.sqlite ]
adsatt.espn.go.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
cdn.eyewonder.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
cdn.insights.gravity.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
cdn4.specificclick.net [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
cdn5.specificclick.net [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
chat.adultfriendfinder.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
cloudfront.mediamatters.org [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
convoad.technoratimedia.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
convoad.technoratimedia.net [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
core.insightexpressai.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
ia.media-imdb.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
img-cdn.mediaplex.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
media.entertonement.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
media.ign.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
media.mtvnservices.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
media.scanscout.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
media.vmixcore.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
media.wwltv.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
media01.kyte.tv [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
media1.break.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
media10.washingtonpost.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
msnbcmedia.msn.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
objects.tremormedia.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
s0.2mdn.net [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
secure-us.imrworldwide.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
serving-sys.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
sftrack.searchforce.net [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
speed.pointroll.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
static.xxxmatch.com [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
udn.specificclick.net [ C:\Documents and Settings\HP_Owner\Application Data\Macromedia\Flash Player\#SharedObjects\D8QM6J4R ]
.questionmarket.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.questionmarket.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.media6degrees.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.media6degrees.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.media6degrees.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.kontera.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.serving-sys.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.serving-sys.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.serving-sys.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.serving-sys.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.solvemedia.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.solvemedia.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.imrworldwide.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.imrworldwide.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.content.yieldmanager.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\fng4g23v.default\cookies.sqlite ]
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@accounts[1].txt

I am now getting these error messages at startup;

Posted Image

I haven't been redirected as of yet but am still not sure my problems are solved. My computer is still painfully slow at times as well.

Edited by myexis_zahor, 19 May 2011 - 10:00 AM.


#3 SweetTech

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Posted 19 May 2011 - 10:12 AM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#4 myexis_zahor

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Posted 20 May 2011 - 10:14 AM

Thank you for your reply. Kestrel13 over at MajorGeeks has taken me under her wing and walked me through the cleanup and removal process. You can close this thread. Thanks again, you guys are really performing a valuable service to folks like me :thumbsup: :clapping:

#5 SweetTech

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Posted 20 May 2011 - 10:22 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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