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Google Redirect Virus - Malware Removal


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2 replies to this topic

#1 acrystal01

acrystal01

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Posted 17 May 2011 - 11:21 AM

I am having an issue of being constantly redirected when trying to reach links in Google. This is from both Firefox (latest) and Chrome. Below is my DDS log file as well as the attached files as requested. Please help!!

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by CAL at 11:14:23.62 on Tue 05/17/2011
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_25
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3068.1996 [GMT -4:00]
.
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\RtkAudioService.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Protector Suite QL\upeksvr.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\CISVC.EXE
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\VAIO Mode Switch\VMSwitch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\ArcSoft\Magic-i Visual Effects\uCamMonitor.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\CCP.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\PowerManager.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\UIManager.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\UI0Detect.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Users\CAL\Downloads\AntiVirus\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.sony.com/vaiopeople
uDefault_Page_URL = hxxp://www.sony.com/vaiopeople
mDefault_Page_URL = hxxp://www.sony.com/vaiopeople
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~3\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [ISBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe"
mRun: [VMSwitch] "c:\program files\sony\vaio mode switch\VMSwitch.exe"
mRun: [VAIOMyMemCenter] "c:\program files\sony\vaio my memory center\VAIO MyMemCenter.exe" 1
mRun: [VWLASU] "c:\program files\sony\vaio wireless wizard\AutoLaunchWLASU.exe"
mRun: [SmartWiHelper] "c:\program files\sony corporation\smartwi connection utility\SmartWiHelper.exe" /WindowsStartup
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [<NO NAME>]
mRun: [AT&T Communication Manager] "c:\program files\at&t\communication manager\ATTCM.exe" -a
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\users\cal\appdata\roaming\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: DisableCAD = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
LSP: bmnet.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: psfus - c:\windows\system32\psqlpwd.dll
Notify: VESWinlogon - VESWinlogon.dll
LSA: Notification Packages = scecli psqlpwd
mASetup: {28ABC5C0-4FCB-11CF-AAX5-21CX3C644241} - c:\config\s-1-5-21-1482476501-1644491937-682003330-1013\usr.exe
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\cal\appdata\roaming\mozilla\firefox\profiles\dhvels6x.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\canon\zoombrowser ex\program\NPCIG.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2011-4-28 53816]
R0 shpf;Sony HDD Protection Filter Driver;c:\windows\system32\drivers\shpf.sys [2008-6-13 22560]
R1 anodlwf;ANOD Network Security Filter driver;c:\windows\system32\drivers\anodlwf.sys [2010-5-18 12800]
R1 RapportCerberus_26169;RapportCerberus_26169;c:\programdata\trusteer\rapport\store\exts\rapportcerberus\26169\RapportCerberus_26169.sys [2011-5-2 57144]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2011-4-28 66360]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2011-4-28 158904]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2011-4-28 870200]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]
R2 RtkHDMIService;RtkHDMIService;c:\windows\RTKAUDIOSERVICE.EXE [2008-6-13 98304]
R2 uCamMonitor;CamMonitor;c:\program files\arcsoft\magic-i visual effects\uCamMonitor.exe [2008-9-24 104960]
R2 VAIO Power Management;VAIO Power Management;c:\program files\sony\vaio power management\SPMService.exe [2008-6-13 411488]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\drivers\ArcSoftKsUFilter.sys [2008-9-24 17408]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2010-1-13 6628352]
R3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2008-6-13 9344]
S2 gupdate1c95ca1ff8b5efc;Google Update Service (gupdate1c95ca1ff8b5efc);c:\program files\google\update\GoogleUpdate.exe [2008-12-12 133104]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2008-10-30 1153368]
S3 arusb_lh;D-Link DWA-160 device driver;c:\windows\system32\drivers\dwarusb_lh.sys [2010-5-18 452096]
S3 ATTRcAppSvc;AT&T RcAppSvc;c:\program files\at&t\communication manager\RcAppSvc.exe [2009-12-4 121416]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2008-6-13 28464]
S3 CAATT;AT&T Con App Svc;c:\program files\at&t\communication manager\ConAppsSvc.exe [2009-12-4 125512]
S3 cpudrv;cpudrv;c:\program files\systemrequirementslab\cpudrv.sys [2009-12-18 11336]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2008-12-12 133104]
S3 netr28u;Linksys USB Wireless LAN Card Driver for Vista;c:\windows\system32\drivers\netr28u.sys [2010-5-11 724992]
S3 OKI OPHC DCS Loader;OKI OPHC DCS Loader;c:\windows\system32\spool\drivers\w32x86\3\OPHCLDCS.EXE [2005-5-10 24576]
S3 qcusbser;Mobile Connector USB Device for Legacy Serial Communication;c:\windows\system32\drivers\cmusbser.sys [2009-2-24 97408]
S3 RapportIaso;RapportIaso;c:\programdata\trusteer\rapport\store\exts\rapportms\24413\RapportIaso.sys [2011-4-30 18872]
S3 RTIUSB;RTI USB Driver;c:\windows\system32\drivers\RTIUSB.sys [2005-9-30 17920]
S3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;c:\windows\system32\drivers\RTL8192su.sys [2010-5-14 528896]
S3 SWNC8UA3;Sierra Wireless MUX NDIS Driver (UMTSA3);c:\windows\system32\drivers\swnc8ua3.sys [2009-3-31 190080]
S3 SWUMXA3;Sierra Wireless USB MUX Driver (UMTSA3);c:\windows\system32\drivers\swumxa3.sys [2009-5-4 148096]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\common files\sony shared\vcmxml\VcmXmlIfHelper.exe [2008-6-13 87328]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2008-1-20 16896]
.
=============== Created Last 30 ================
.
2011-05-16 15:28:46 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-05-16 15:28:45 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-05-16 15:28:45 465880 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-05-16 15:28:45 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-05-16 15:28:45 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-05-16 15:28:44 1892184 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll
2011-05-16 15:28:44 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-05-16 15:28:43 1974616 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll
2011-05-01 17:37:57 -------- d-----w- c:\users\cal\appdata\local\Trusteer
2011-04-30 14:06:49 -------- d-----w- c:\users\cal\appdata\roaming\Trusteer
2011-04-30 14:06:45 -------- d-----w- c:\program files\Trusteer
2011-04-30 14:05:30 -------- d-----w- c:\progra~2\Trusteer
2011-04-28 18:34:50 53816 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
.
==================== Find3M ====================
.
2011-04-14 09:07:59 472808 ----a-w- c:\windows\system32\deployJava1.dll
.
============= FINISH: 11:16:10.10 ===============

..I would like to add that quite a few of the redirects go to: goingonearth.com

EDIT: Posts merged ~Budapest

Attached Files


Edited by Budapest, 17 May 2011 - 04:35 PM.


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#2 SweetTech

SweetTech

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Posted 20 May 2011 - 10:47 AM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

    Agent ST


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Posted 23 May 2011 - 01:41 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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