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Infected with Fakealert.gen


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14 replies to this topic

#1 Ask Yourself...

Ask Yourself...

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  • Local time:06:30 PM

Posted 17 May 2011 - 09:42 AM

Monday of last week I was looking at pictures of my favorite super hero and as soon as I clicked one of the pictures in google images Webroot Antivirus popped up a message saying I just got the Fakealert.gen virus. This wouldn't be a problem except my subscription for Webroot ran out 3 months ago and my dad doesn't want to renew it. I have tried several anti spyware/ malware programs to get rid of the virus including Superantivirus, Malwarebytes, Kaspersky, and Spyware Doctor. None of these programs detected Fakealert.gen, Kaspersky found vulnerabilities and Malwarebytes found and removed a few viruses that weren't detected by Webroot, and the other two programs I mentioned found absolutely nothing. removed link.--ST is the link were I got the virus, if that helps but click it at your own risk! Since I got the virus my computer has been slower, i've been getting popups when I used internet explorer saying that a webpage has stopped working or become unresponsive and then it gives me the option to close the program and when I click it it doesn't actually close anything. I have windows 7, 64 bit, internet explorer, and my computer is an Asus laptop(not sure if that helps at all). Also, here are the file names Webroot says the virus is in: C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\W5A349GJ\loading[1].gif
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\W5A349GJ\main_sprite[1].jpg
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\W5A349GJ\full_sprite[1].gif
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\W5A349GJ\table_divider[1].gif
C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\W5A349GJ\icon_sprite[1].jpg Please help me as soon as possible.
.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by Owner at 9:10:48.37 on 05/17/2011
Internet Explorer: 9.0.8112.16421
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.6143.4294 [GMT -5:00]
.
AV: Webroot AntiVirus with Spy Sweeper *Enabled/Updated* {3A033352-45FD-579C-DF47-2D2DA7A56A3D}
SP: Webroot AntiVirus with Spy Sweeper *Enabled/Updated* {8162D2B6-63C7-5812-E5F7-165FDC222080}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\Webroot\WebrootSecurity\WRConsumerService.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\FBAgent.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\ASLDRSrv.exe
C:\Program Files\ATKGFNEX\GFNEXSrv.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files\ThinkPad\Bluetooth Software\btwdins.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\Program Files (x86)\Novatel Wireless\Novacore\Server\NvtlSrvr.exe
C:\Program Files (x86)\Asus\Game Park\GameConsole\OberonGameConsoleService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Program Files (x86)\ASUS\ControlDeck\ControlDeckStartUp.exe
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
C:\Windows\SysWOW64\ACEngSvr.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowShell.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\HControl.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\ATKOSD.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\WDC.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\ASUS\Turbo Gear Enhanced VGA Driver\WBVGAservice.exe
C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeper.exe
C:\Program Files (x86)\ASUS\Turbo Gear Enhanced VGA Driver\wbctlvga.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\ASUS\Asus WebStorage\BackupService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CNRpc.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe
C:\Program Files (x86)\Creative\SB Audigy\Volume Panel\VolPanlu.exe
C:\Program Files\ASUS\Turbo Gear\GearHelp.exe
C:\Program Files\ASUS\Turbo Gear\TurboGear.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\ThinkPad\Bluetooth Software\BtStackServer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\ThinkPad\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\ASUS\Asus WebStorage\EeeStorageUploader.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10p_ActiveX.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ADSMSrv.exe
C:\Windows\AsScrPro.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files (x86)\Webroot\WebrootSecurity\SSU.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Owner\Desktop\dds.scr
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://m.www.yahoo.com/
uDefault_Page_URL = hxxp://asus.msn.com
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: CrowdStar Gamebar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: CrowdStar Gamebar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [CinemaNowMediaManagerApp] "C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowShell.exe" -start
mRun: [HControlUser] "C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe"
mRun: [ATKOSD2] "C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe"
mRun: [ATKMEDIA] "C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe"
mRun: [VolPanel] "C:\Program Files (x86)\Creative\SB Audigy\Volume Panel\VolPanlu.exe" /r
mRun: [UpdReg] "C:\Windows\UpdReg.EXE"
mRun: [Turbo Gear Help] "C:\Program Files\ASUS\Turbo Gear\GearHelp.exe"
mRun: [Turbo Gear] "C:\Program Files\ASUS\Turbo Gear\TurboGear.exe" -r
mRun: [Setwallpaper] c:\programdata\SetWallpaper.cmd
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SpySweeper] "C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
StartupFolder: C:\Users\Owner\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
Trusted Zone: cinemanow.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB-X64: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
mRun-x64: [EeeStorageBackup] "C:\Program Files (x86)\ASUS\Asus WebStorage\BackupService.exe"
mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [RunDLLEntry] "C:\Windows\system32\RunDLL32.exe" C:\Windows\system32\AmbRunE.dll,RunDLLEntry
mRun-x64: [NvCplDaemon] "RUNDLL32.EXE" C:\Windows\system32\NvCpl.dll,NvStartup
.
============= SERVICES / DRIVERS ===============
.
R0 ssfs0bbc;ssfs0bbc;C:\Windows\System32\drivers\ssfs0bbc.sys [2009-11-6 37488]
R1 EIO64;EIO Driver;C:\Windows\System32\drivers\EIO64.sys [2009-11-9 16384]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
R2 AFBAgent;AFBAgent;C:\Windows\System32\FBAgent.exe [2009-11-9 359552]
R2 ASMMAP64;ASMMAP64;C:\Program Files\ATKGFNEX\ASMMAP64.sys [2009-11-9 14904]
R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2009-6-11 127352]
R2 NvtlService;NovaCore SDK Service;C:\Program Files (x86)\Novatel Wireless\Novacore\Server\NvtlSrvr.exe [2009-8-24 82432]
R2 OberonGameConsoleService;Oberon Media Game Console service;C:\Program Files (x86)\ASUS\Game Park\GameConsole\OberonGameConsoleService.exe [2009-11-9 44312]
R2 WBVGAservice;WB VGA Service;C:\Program Files (x86)\ASUS\Turbo Gear Enhanced VGA Driver\WBVGAservice.exe [2009-11-9 72248]
R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeper.exe [2009-11-6 4048240]
R2 WRConsumerService;Webroot Client Service;C:\Program Files (x86)\Webroot\WebrootSecurity\WRConsumerService.exe [2009-12-25 1201640]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-2-2 35104]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-11-9 215040]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\System32\drivers\vwifimp.sys [2009-7-13 17920]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2009-11-9 79360]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2009-11-9 79360]
S3 NWVMModem;Virgin Mobile USB Modem Driver;C:\Windows\System32\drivers\nwvmmdm.sys [2009-5-15 213376]
S3 NWVMPort;Virgin Mobile USB Status Port Driver;C:\Windows\System32\drivers\nwvmser.sys [2009-5-15 213376]
S3 NWVMPort2;Virgin Mobile USB Status2 Port Driver;C:\Windows\System32\drivers\nwvmser2.sys [2009-5-15 213376]
S3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;C:\Windows\System32\drivers\SiSG664.sys [2009-6-10 56832]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2010-9-28 51712]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-4-6 1255736]
.
=============== Created Last 30 ================
.
2011-05-17 13:10:28 8802128 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{50C6E0E2-5CFB-4EF2-B344-C82A3ACCCA7E}\mpengine.dll
2011-05-17 00:35:59 -------- d-----w- C:\Program Files (x86)\Common Files\iS3
2011-05-17 00:35:59 -------- d-----w- C:\PROGRA~3\STOPzilla!
2011-05-16 19:32:42 -------- d-----w- C:\Users\Owner\AppData\Roaming\GetRightToGo
2011-05-16 15:33:25 -------- d-----w- C:\PROGRA~3\Kaspersky Lab
2011-05-13 16:41:25 14336 ----a-w- C:\Windows\System32\drivers\sffp_sd.sys
2011-05-13 16:41:25 109056 ----a-w- C:\Windows\System32\drivers\sdbus.sys
2011-05-13 16:34:07 142336 ----a-w- C:\Windows\System32\poqexec.exe
2011-05-13 16:34:07 123904 ----a-w- C:\Windows\SysWow64\poqexec.exe
2011-05-13 16:33:08 197120 ----a-w- C:\Windows\System32\d3d10_1.dll
2011-05-13 16:33:08 161792 ----a-w- C:\Windows\SysWow64\d3d10_1.dll
2011-05-12 19:50:54 -------- d-----w- C:\Users\Owner\AppData\Local\Threat Expert
2011-05-12 19:12:30 -------- d-----w- C:\PROGRA~3\PC Tools
2011-05-12 18:43:47 87376 ----a-w- C:\Users\Owner\AppData\Roaming\EeeStorageUpdate.EXE
2011-05-12 16:44:16 -------- d-----w- C:\Users\Owner\AppData\Roaming\Malwarebytes
2011-05-12 16:44:11 -------- d-----w- C:\PROGRA~3\Malwarebytes
2011-05-12 16:44:08 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-05-12 13:19:04 -------- d-----w- C:\PROGRA~3\SUPERAntiSpyware.com
2011-05-11 20:50:59 5509504 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-05-11 20:50:58 3957632 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-05-11 20:50:58 3901824 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2011-05-11 20:50:14 52224 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2011-05-11 20:50:14 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2011-05-11 20:50:14 324608 ----a-w- C:\Windows\System32\drivers\usbport.sys
2011-05-11 20:50:13 98816 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2011-05-11 20:50:13 7936 ----a-w- C:\Windows\System32\drivers\usbd.sys
2011-05-11 20:50:13 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2011-05-11 20:50:13 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2011-05-11 16:27:40 374664 ----a-w- C:\Windows\System32\drivers\netio.sys
2011-05-11 13:34:32 -------- d-----w- C:\Users\Owner\AppData\Roaming\Update
2011-05-11 13:34:25 -------- d-----w- C:\Users\Owner\AppData\Roaming\BS_Temp
2011-05-10 23:56:09 -------- d-----w- C:\Program Files\Enigma Software Group
2011-04-27 19:36:21 2870272 ----a-w- C:\Windows\explorer.exe
2011-04-27 19:36:20 2614784 ----a-w- C:\Windows\SysWow64\explorer.exe
2011-04-27 19:35:50 662528 ----a-w- C:\Windows\System32\XpsPrint.dll
2011-04-27 19:35:50 442880 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
2011-04-27 19:34:33 2566144 ----a-w- C:\Windows\System32\esent.dll
2011-04-27 19:34:33 1657216 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2011-04-27 19:34:32 410496 ----a-w- C:\Windows\System32\drivers\iaStorV.sys
2011-04-27 19:34:32 27008 ----a-w- C:\Windows\System32\drivers\amdxata.sys
2011-04-27 19:34:32 187264 ----a-w- C:\Windows\System32\drivers\storport.sys
2011-04-27 19:34:32 1686016 ----a-w- C:\Windows\SysWow64\esent.dll
2011-04-27 19:34:32 166272 ----a-w- C:\Windows\System32\drivers\nvstor.sys
2011-04-27 19:34:32 148352 ----a-w- C:\Windows\System32\drivers\nvraid.sys
2011-04-27 19:34:32 107904 ----a-w- C:\Windows\System32\drivers\amdsata.sys
2011-04-27 19:34:31 96768 ----a-w- C:\Windows\System32\fsutil.exe
2011-04-27 19:34:31 74240 ----a-w- C:\Windows\SysWow64\fsutil.exe
2011-04-27 19:33:35 31232 ----a-w- C:\Windows\SysWow64\prevhost.exe
2011-04-27 19:33:35 31232 ----a-w- C:\Windows\System32\prevhost.exe
2011-04-22 22:33:24 -------- d-----w- C:\Users\Owner\AppData\Local\Oberon Games
2011-04-21 22:54:45 -------- d-----w- C:\Program Files\iPod
2011-04-21 22:54:44 -------- d-----w- C:\Program Files\iTunes
2011-04-21 22:54:44 -------- d-----w- C:\Program Files (x86)\iTunes
2011-04-21 22:51:38 -------- d-----w- C:\Program Files\Bonjour
2011-04-21 22:51:38 -------- d-----w- C:\Program Files (x86)\Bonjour
2011-04-18 16:54:26 -------- d-----w- C:\Users\Owner\Tracing
.
==================== Find3M ====================
.
2011-05-17 14:05:38 45056 ----a-w- C:\Windows\System32\acovcnt.exe
2011-04-06 21:26:58 96544 ----a-w- C:\Windows\System32\dnssd.dll
2011-04-06 21:26:58 119584 ----a-w- C:\Windows\System32\dns-sd.exe
2011-04-06 21:20:16 91424 ----a-w- C:\Windows\SysWow64\dnssd.dll
2011-04-06 21:20:16 107808 ----a-w- C:\Windows\SysWow64\dns-sd.exe
2011-03-11 06:19:26 1395712 ----a-w- C:\Windows\System32\mfc42.dll
2011-03-11 06:19:26 1359872 ----a-w- C:\Windows\System32\mfc42u.dll
2011-03-11 05:40:24 1164288 ----a-w- C:\Windows\SysWow64\mfc42u.dll
2011-03-11 05:40:24 1137664 ----a-w- C:\Windows\SysWow64\mfc42.dll
2011-03-08 06:14:30 976896 ----a-w- C:\Windows\System32\inetcomm.dll
2011-03-08 05:38:13 740864 ----a-w- C:\Windows\SysWow64\inetcomm.dll
2011-03-04 06:17:25 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2011-03-04 06:17:24 347648 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2011-03-03 06:17:10 182272 ----a-w- C:\Windows\System32\dnsrslvr.dll
2011-03-03 06:14:38 30208 ----a-w- C:\Windows\System32\dnscacheugc.exe
2011-03-03 05:27:30 28672 ----a-w- C:\Windows\SysWow64\dnscacheugc.exe
2011-03-03 03:58:32 3133440 ----a-w- C:\Windows\System32\win32k.sys
2011-02-24 06:30:00 476160 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2011-02-24 05:32:52 288256 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
2011-02-23 05:16:28 461312 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-02-23 05:16:01 401920 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-02-23 05:15:50 161792 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-02-23 05:15:27 157696 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2011-02-23 05:15:14 286720 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-02-23 05:15:13 126464 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2011-02-23 05:15:06 90624 ----a-w- C:\Windows\System32\drivers\bowser.sys
2011-02-19 06:37:44 1135104 ----a-w- C:\Windows\System32\FntCache.dll
2011-02-19 06:37:10 1540608 ----a-w- C:\Windows\System32\DWrite.dll
2011-02-19 06:36:49 902656 ----a-w- C:\Windows\System32\d2d1.dll
2011-02-19 06:36:13 46080 ----a-w- C:\Windows\System32\atmlib.dll
2011-02-19 05:32:48 1074176 ----a-w- C:\Windows\SysWow64\DWrite.dll
2011-02-19 05:32:35 739840 ----a-w- C:\Windows\SysWow64\d2d1.dll
2011-02-19 05:32:08 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2011-02-19 04:13:39 367104 ----a-w- C:\Windows\System32\atmfd.dll
2011-02-19 03:37:02 294912 ----a-w- C:\Windows\SysWow64\atmfd.dll
.
============= FINISH: 9:12:09.92 ===============

Attached Files


Edited by SweetTech, 20 May 2011 - 10:14 AM.
removed live link.--ST


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:07:30 PM

Posted 20 May 2011 - 07:29 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Ask Yourself...

Ask Yourself...
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
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  • Local time:06:30 PM

Posted 20 May 2011 - 10:50 PM

Thank you for replying! I understand the delay, I know lots of people need help with viruses and stuff. The only problem i've had that hasn't already been mentioned is today when I attempted to log in to my teachers blackboard colaborate classroom(I'm in an online school) it should the little loading bar as normal and loaded pretty quickly till it got to a part that said something about audio(sorry I know thats vague but I don't remember the exact words and can't duplicate the problem) and when I clicked the icon at the bottom of my screen to see if adjusting the volume would help, the volume mixer froze and a message popped up saying it had stopped working. I then restarted my computer and the volume control was fine after that but I didn't attempt to log in to the classroom again 'cause I had to go do some stuff.
Here are the logs you requested:
.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Owner at 22:35:14 on 2011-05-20
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.6143.4258 [GMT -5:00]
.
AV: Webroot AntiVirus with Spy Sweeper *Enabled/Updated* {3A033352-45FD-579C-DF47-2D2DA7A56A3D}
SP: Webroot AntiVirus with Spy Sweeper *Enabled/Updated* {8162D2B6-63C7-5812-E5F7-165FDC222080}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\Webroot\WebrootSecurity\WRConsumerService.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\FBAgent.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\ASLDRSrv.exe
C:\Program Files\ATKGFNEX\GFNEXSrv.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files\ThinkPad\Bluetooth Software\btwdins.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\Program Files (x86)\Novatel Wireless\Novacore\Server\NvtlSrvr.exe
C:\Program Files (x86)\Asus\Game Park\GameConsole\OberonGameConsoleService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\ASUS\ControlDeck\ControlDeckStartUp.exe
C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Windows\SysWOW64\ACEngSvr.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowShell.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files (x86)\ASUS\ATK Hotkey\HControl.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\ATKOSD.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\WDC.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\ASUS\Turbo Gear Enhanced VGA Driver\WBVGAservice.exe
C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeper.exe
C:\Program Files (x86)\ASUS\Turbo Gear Enhanced VGA Driver\wbctlvga.exe
C:\Program Files (x86)\ASUS\Asus WebStorage\BackupService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CNRpc.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe
C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe
C:\Program Files (x86)\Creative\SB Audigy\Volume Panel\VolPanlu.exe
C:\Program Files\ASUS\Turbo Gear\GearHelp.exe
C:\Program Files\ASUS\Turbo Gear\TurboGear.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files\ThinkPad\Bluetooth Software\BtStackServer.exe
C:\Program Files\ThinkPad\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\ASUS\Asus WebStorage\EeeStorageUploader.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ADSMSrv.exe
C:\Windows\AsScrPro.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Webroot\WebrootSecurity\SSU.EXE
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10p_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Owner\Desktop\dds.scr
C:\Windows\SysWOW64\WSCRIPT.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://m.www.yahoo.com/
uDefault_Page_URL = hxxp://asus.msn.com
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: CrowdStar Gamebar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: CrowdStar Gamebar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [CinemaNowMediaManagerApp] "C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowShell.exe" -start
mRun: [HControlUser] "C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe"
mRun: [ATKOSD2] "C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe"
mRun: [ATKMEDIA] "C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe"
mRun: [VolPanel] "C:\Program Files (x86)\Creative\SB Audigy\Volume Panel\VolPanlu.exe" /r
mRun: [UpdReg] "C:\Windows\UpdReg.EXE"
mRun: [Turbo Gear Help] "C:\Program Files\ASUS\Turbo Gear\GearHelp.exe"
mRun: [Turbo Gear] "C:\Program Files\ASUS\Turbo Gear\TurboGear.exe" -r
mRun: [Setwallpaper] c:\programdata\SetWallpaper.cmd
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SpySweeper] "C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
StartupFolder: C:\Users\Owner\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\ThinkPad\Bluetooth Software\BTTray.exe
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
Trusted Zone: cinemanow.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB-X64: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
mRun-x64: [EeeStorageBackup] "C:\Program Files (x86)\ASUS\Asus WebStorage\BackupService.exe"
mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [RunDLLEntry] "C:\Windows\system32\RunDLL32.exe" C:\Windows\system32\AmbRunE.dll,RunDLLEntry
mRun-x64: [NvCplDaemon] "RUNDLL32.EXE" C:\Windows\system32\NvCpl.dll,NvStartup
.
============= SERVICES / DRIVERS ===============
.
R0 ssfs0bbc;ssfs0bbc;C:\Windows\system32\DRIVERS\ssfs0bbc.sys --> C:\Windows\system32\DRIVERS\ssfs0bbc.sys [?]
R1 EIO64;EIO Driver;C:\Windows\system32\DRIVERS\EIO64.sys --> C:\Windows\system32\DRIVERS\EIO64.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AFBAgent;AFBAgent;"C:\Windows\system32\FBAgent.exe" --> C:\Windows\system32\FBAgent.exe [?]
R2 ASMMAP64;ASMMAP64;C:\Program Files\ATKGFNEX\ASMMAP64.sys [2009-11-9 14904]
R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2009-6-11 127352]
R2 NvtlService;NovaCore SDK Service;C:\Program Files (x86)\Novatel Wireless\Novacore\Server\NvtlSrvr.exe [2009-8-24 82432]
R2 OberonGameConsoleService;Oberon Media Game Console service;C:\Program Files (x86)\ASUS\Game Park\GameConsole\OberonGameConsoleService.exe [2009-11-9 44312]
R2 WBVGAservice;WB VGA Service;C:\Program Files (x86)\ASUS\Turbo Gear Enhanced VGA Driver\WBVGAservice.exe [2009-11-9 72248]
R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeper.exe [2009-11-6 4048240]
R2 WRConsumerService;Webroot Client Service;C:\Program Files (x86)\Webroot\WebrootSecurity\WRConsumerService.exe [2009-12-25 1201640]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2009-11-9 79360]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2009-11-9 79360]
S3 NWVMModem;Virgin Mobile USB Modem Driver;C:\Windows\system32\DRIVERS\nwvmmdm.sys --> C:\Windows\system32\DRIVERS\nwvmmdm.sys [?]
S3 NWVMPort;Virgin Mobile USB Status Port Driver;C:\Windows\system32\DRIVERS\nwvmser.sys --> C:\Windows\system32\DRIVERS\nwvmser.sys [?]
S3 NWVMPort2;Virgin Mobile USB Status2 Port Driver;C:\Windows\system32\DRIVERS\nwvmser2.sys --> C:\Windows\system32\DRIVERS\nwvmser2.sys [?]
S3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;C:\Windows\system32\DRIVERS\SiSG664.sys --> C:\Windows\system32\DRIVERS\SiSG664.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2011-05-20 13:51:57 8718160 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{BDFDD2FD-8038-4AF9-9CA1-C72BD5690606}\mpengine.dll
2011-05-17 00:35:59 -------- d-----w- C:\ProgramData\STOPzilla!
2011-05-17 00:35:59 -------- d-----w- C:\Program Files (x86)\Common Files\iS3
2011-05-16 19:32:42 -------- d-----w- C:\Users\Owner\AppData\Roaming\GetRightToGo
2011-05-16 15:33:25 -------- d-----w- C:\ProgramData\Kaspersky Lab
2011-05-13 16:41:25 14336 ----a-w- C:\Windows\System32\drivers\sffp_sd.sys
2011-05-13 16:41:25 109056 ----a-w- C:\Windows\System32\drivers\sdbus.sys
2011-05-13 16:34:07 142336 ----a-w- C:\Windows\System32\poqexec.exe
2011-05-13 16:34:07 123904 ----a-w- C:\Windows\SysWow64\poqexec.exe
2011-05-13 16:33:08 197120 ----a-w- C:\Windows\System32\d3d10_1.dll
2011-05-13 16:33:08 161792 ----a-w- C:\Windows\SysWow64\d3d10_1.dll
2011-05-12 19:50:54 -------- d-----w- C:\Users\Owner\AppData\Local\Threat Expert
2011-05-12 19:12:30 -------- d-----w- C:\ProgramData\PC Tools
2011-05-12 18:43:47 87376 ----a-w- C:\Users\Owner\AppData\Roaming\EeeStorageUpdate.EXE
2011-05-12 16:44:16 -------- d-----w- C:\Users\Owner\AppData\Roaming\Malwarebytes
2011-05-12 16:44:11 -------- d-----w- C:\ProgramData\Malwarebytes
2011-05-12 16:44:08 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-05-12 13:19:04 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2011-05-11 20:50:59 5509504 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-05-11 20:50:58 3957632 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-05-11 20:50:58 3901824 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2011-05-11 20:50:14 52224 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2011-05-11 20:50:14 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2011-05-11 20:50:14 324608 ----a-w- C:\Windows\System32\drivers\usbport.sys
2011-05-11 20:50:13 98816 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2011-05-11 20:50:13 7936 ----a-w- C:\Windows\System32\drivers\usbd.sys
2011-05-11 20:50:13 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2011-05-11 20:50:13 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2011-05-11 16:27:40 374664 ----a-w- C:\Windows\System32\drivers\netio.sys
2011-05-11 13:34:32 -------- d-----w- C:\Users\Owner\AppData\Roaming\Update
2011-05-11 13:34:25 -------- d-----w- C:\Users\Owner\AppData\Roaming\BS_Temp
2011-05-10 23:56:09 -------- d-----w- C:\Program Files\Enigma Software Group
2011-04-27 19:36:21 2870272 ----a-w- C:\Windows\explorer.exe
2011-04-27 19:36:20 2614784 ----a-w- C:\Windows\SysWow64\explorer.exe
2011-04-27 19:35:50 662528 ----a-w- C:\Windows\System32\XpsPrint.dll
2011-04-27 19:35:50 442880 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
2011-04-27 19:34:33 2566144 ----a-w- C:\Windows\System32\esent.dll
2011-04-27 19:34:33 1657216 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2011-04-27 19:34:32 410496 ----a-w- C:\Windows\System32\drivers\iaStorV.sys
2011-04-27 19:34:32 27008 ----a-w- C:\Windows\System32\drivers\amdxata.sys
2011-04-27 19:34:32 187264 ----a-w- C:\Windows\System32\drivers\storport.sys
2011-04-27 19:34:32 1686016 ----a-w- C:\Windows\SysWow64\esent.dll
2011-04-27 19:34:32 166272 ----a-w- C:\Windows\System32\drivers\nvstor.sys
2011-04-27 19:34:32 148352 ----a-w- C:\Windows\System32\drivers\nvraid.sys
2011-04-27 19:34:32 107904 ----a-w- C:\Windows\System32\drivers\amdsata.sys
2011-04-27 19:34:31 96768 ----a-w- C:\Windows\System32\fsutil.exe
2011-04-27 19:34:31 74240 ----a-w- C:\Windows\SysWow64\fsutil.exe
2011-04-27 19:33:35 31232 ----a-w- C:\Windows\SysWow64\prevhost.exe
2011-04-27 19:33:35 31232 ----a-w- C:\Windows\System32\prevhost.exe
2011-04-22 22:33:24 -------- d-----w- C:\Users\Owner\AppData\Local\Oberon Games
2011-04-21 22:54:45 -------- d-----w- C:\Program Files\iPod
2011-04-21 22:54:44 -------- d-----w- C:\Program Files\iTunes
2011-04-21 22:54:44 -------- d-----w- C:\Program Files (x86)\iTunes
2011-04-21 22:51:38 -------- d-----w- C:\Program Files\Bonjour
2011-04-21 22:51:38 -------- d-----w- C:\Program Files (x86)\Bonjour
.
==================== Find3M ====================
.
2011-05-20 18:13:28 45056 ----a-w- C:\Windows\System32\acovcnt.exe
2011-04-06 21:26:58 96544 ----a-w- C:\Windows\System32\dnssd.dll
2011-04-06 21:26:58 119584 ----a-w- C:\Windows\System32\dns-sd.exe
2011-04-06 21:20:16 91424 ----a-w- C:\Windows\SysWow64\dnssd.dll
2011-04-06 21:20:16 107808 ----a-w- C:\Windows\SysWow64\dns-sd.exe
2011-03-11 06:19:26 1395712 ----a-w- C:\Windows\System32\mfc42.dll
2011-03-11 06:19:26 1359872 ----a-w- C:\Windows\System32\mfc42u.dll
2011-03-11 05:40:24 1164288 ----a-w- C:\Windows\SysWow64\mfc42u.dll
2011-03-11 05:40:24 1137664 ----a-w- C:\Windows\SysWow64\mfc42.dll
2011-03-08 06:14:30 976896 ----a-w- C:\Windows\System32\inetcomm.dll
2011-03-08 05:38:13 740864 ----a-w- C:\Windows\SysWow64\inetcomm.dll
2011-03-04 06:17:25 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2011-03-04 06:17:24 347648 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2011-03-03 06:17:10 182272 ----a-w- C:\Windows\System32\dnsrslvr.dll
2011-03-03 06:14:38 30208 ----a-w- C:\Windows\System32\dnscacheugc.exe
2011-03-03 05:27:30 28672 ----a-w- C:\Windows\SysWow64\dnscacheugc.exe
2011-03-03 03:58:32 3133440 ----a-w- C:\Windows\System32\win32k.sys
2011-02-24 06:30:00 476160 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2011-02-24 05:32:52 288256 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
2011-02-23 05:16:28 461312 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-02-23 05:16:01 401920 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-02-23 05:15:50 161792 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-02-23 05:15:27 157696 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2011-02-23 05:15:14 286720 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-02-23 05:15:13 126464 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2011-02-23 05:15:06 90624 ----a-w- C:\Windows\System32\drivers\bowser.sys
.
============= FINISH: 22:35:59.76 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-05-19.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 12/25/2009 06:08:30 AM
System Uptime: 05/20/2011 01:12:47 PM (9 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | G72GX
Processor: Intel® Core™2 Duo CPU P8700 @ 2.53GHz | LGA775 | 2533/266mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 451 GiB total, 366.883 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP204: 05/10/2011 05:56:37 PM - Installed Safety Peak Anti-Malware.
RP205: 05/10/2011 06:55:39 PM - Installed SpyHunter
RP206: 05/10/2011 07:22:07 PM - Removed SpyHunter
RP207: 05/10/2011 08:10:28 PM - Removed Safety Peak Anti-Malware.
RP208: 05/10/2011 08:55:31 PM - Windows Update
RP209: 05/11/2011 11:27:23 AM - Windows Update
RP210: 05/11/2011 11:47:48 AM - Windows Update
RP211: 05/11/2011 08:04:59 PM - Windows Update
RP212: 05/12/2011 08:59:25 AM - Windows Update
RP213: 05/12/2011 08:44:13 PM - Windows Update
RP214: 05/13/2011 07:49:21 AM - Windows Update
RP215: 05/13/2011 11:40:19 AM - Windows Update
RP216: 05/16/2011 10:32:49 AM - Installed Kaspersky Internet Security 2011.
RP217: 05/16/2011 07:35:33 PM - Installed STOPzilla. Available with Windows Installer version 1.2 and later.
RP218: 05/16/2011 08:22:10 PM - Removed STOPzilla. Available with Windows Installer version 1.2 and later.
RP219: 05/17/2011 08:07:21 AM - Windows Update
RP220: 05/17/2011 08:10:17 AM - Windows Update
RP221: 05/20/2011 08:51:32 AM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.0.1)
Alice Greenfingers
Apple Application Support
Apple Software Update
Ask Toolbar
ASUS AP Bank
ASUS Data Security Manager
ASUS LifeFrame3
ASUS Live Update
ASUS MultiFrame
ASUS SmartLogon
ASUS Splendid Video Enhancement Technology
ASUS Turbo Gear Enhanced VGA Driver
ASUS Virtual Camera
ASUS_ScreenSaver_GSeries
Atheros Client Installation Program
ATK Generic Function Service
ATK Hotkey
ATK Media
ATKOSD2
Bing Bar
Bing Rewards Client Installer
Broadband2Go
Bryce 7.0
Chicken Invaders 2
CinemaNow Media Manager
Compatibility Pack for the 2007 Office system
ControlDeck
Creative MediaSource 5
Curse Client
CyberLink LabelPrint
CyberLink Power2Go
DAZ Studio 3
DAZ Studio SDK DS3
Doom 3
Dream Day Wedding Married in Manhattan
DreamCalc DCG4.6.2 (CA2010-2011)
Express Gate
Farming Extreme Manager Gold
Galapago
Game Park Console
InstallVC90Support
Island Wars 2
Java Auto Updater
Java™ 6 Update 22
Java™ 6 Update 24
Microsoft Age of Empires Gold
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft UI Engine
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
NVIDIA PhysX
OpenOffice.org 3.3
Piggly
QuickTime
Realtek 8136 8168 8169 Ethernet Driver
Realtek High Definition Audio Driver
RICOH R5U8xx Media Driver ver.3.62.02
Safari
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2466156)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft Office Excel 2007 (KB2464583)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Smileyville
Sound Blaster Audigy HD
Spy Sweeper Core
Turbo Gear Extreme
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Virgin Mobile Broadband Modem Drivers
Webroot AntiVirus with Spy Sweeper
WinFlash
Wireless Console 3
World of Warcraft
.
==== Event Viewer Messages From Past Week ========
.
05/20/2011 02:23:06 PM, Error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period.
05/20/2011 01:13:01 PM, Error: BTHUSB [5] - The Bluetooth driver expected an HCI event with a certain size but did not receive it.
05/19/2011 03:47:42 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D3DCB472-7261-43CE-924B-0704BD730D5F} and APPID {D3DCB472-7261-43CE-924B-0704BD730D5F} to the user ATHENA-PC\Owner SID (S-1-5-21-2507849738-1707587989-486572895-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
05/19/2011 03:47:42 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {145B4335-FE2A-4927-A040-7C35AD3180EF} and APPID {145B4335-FE2A-4927-A040-7C35AD3180EF} to the user ATHENA-PC\Owner SID (S-1-5-21-2507849738-1707587989-486572895-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
05/16/2011 08:37:27 PM, Error: ssidrv [31] - Invalid input parameter found.
05/16/2011 08:37:27 PM, Error: ssidrv [26] - Failed to set monitor event rule.
05/13/2011 12:08:24 PM, Error: Service Control Manager [7023] -
05/13/2011 07:40:28 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
05/13/2011 06:40:29 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
05/13/2011 06:36:52 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}
05/13/2011 06:36:52 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
05/13/2011 06:34:20 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
05/13/2011 06:34:20 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
05/13/2011 06:34:17 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
05/13/2011 06:34:11 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
05/13/2011 06:34:05 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache SASDIFSV SASKUTIL spldr Wanarpv6
05/13/2011 06:29:46 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
05/13/2011 06:29:17 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
05/13/2011 06:29:17 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
05/13/2011 06:29:01 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache NetBIOS NetBT nsiproxy Psched rdbss SASDIFSV SASKUTIL spldr tdx vwififlt Wanarpv6 WfpLwf
05/13/2011 06:28:50 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
05/13/2011 06:28:50 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
05/13/2011 06:28:50 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
05/13/2011 06:28:50 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
05/13/2011 06:28:50 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
05/13/2011 06:28:50 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
05/13/2011 06:28:50 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
05/13/2011 06:28:50 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
05/13/2011 06:28:50 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
05/13/2011 06:28:50 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
.
==== End Of File ===========================

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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Posted 21 May 2011 - 05:22 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 Ask Yourself...

Ask Yourself...
  • Topic Starter

  • Members
  • 7 posts
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  • Local time:06:30 PM

Posted 23 May 2011 - 11:13 AM

Since running combofix this morning my computer has not had any problems. I did kind of have a problem when running combofix, although it was my fault and wasn't a program error. Before running it I disabled Webroot and my firewall but not Windows Defender because I didn't even know it was enabled. I realized this only after combofix produced the log, which said at the top that Defender was enabled. Without thinking that it might delete the log, I disabled defender and ran Combofix again. It deleted the first log and replaced it with the one that I will paste below. I can't tell you everything that was on the original log because I only glanced at it but I know Combofix said it deleted something called eee storage uploader and I think that's all it deleted. Anyway, here is the log:
ComboFix 11-05-22.01 - Owner 05/23/2011 6:37.2.2 - x64
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.6143.4393 [GMT -5:00]
Running from: c:\users\Owner\Desktop\ComboFix.exe
AV: Webroot AntiVirus with Spy Sweeper *Disabled/Updated* {3A033352-45FD-579C-DF47-2D2DA7A56A3D}
SP: Webroot AntiVirus with Spy Sweeper *Disabled/Updated* {8162D2B6-63C7-5812-E5F7-165FDC222080}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-04-23 to 2011-05-23 )))))))))))))))))))))))))))))))
.
.
2011-05-23 11:42 . 2011-05-23 11:42 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-05-23 11:18 . 2011-05-23 11:20 -------- d-----w- C:\32788R22FWJFW.0.tmp
2011-05-20 13:51 . 2011-05-09 22:00 8718160 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{BDFDD2FD-8038-4AF9-9CA1-C72BD5690606}\mpengine.dll
2011-05-17 00:35 . 2011-05-17 01:24 -------- d-----w- c:\programdata\STOPzilla!
2011-05-17 00:35 . 2011-05-17 00:35 -------- d-----w- c:\program files (x86)\Common Files\iS3
2011-05-16 19:32 . 2011-05-16 20:09 -------- d-----w- c:\users\Owner\AppData\Roaming\GetRightToGo
2011-05-16 15:33 . 2011-05-17 01:38 -------- d-----w- c:\programdata\Kaspersky Lab
2011-05-13 16:41 . 2009-10-10 03:17 14336 ----a-w- c:\windows\system32\drivers\sffp_sd.sys
2011-05-13 16:41 . 2009-10-10 02:41 109056 ----a-w- c:\windows\system32\drivers\sdbus.sys
2011-05-13 16:34 . 2011-04-09 06:58 142336 ----a-w- c:\windows\system32\poqexec.exe
2011-05-13 16:34 . 2011-04-09 05:56 123904 ----a-w- c:\windows\SysWow64\poqexec.exe
2011-05-13 16:33 . 2011-01-17 06:17 197120 ----a-w- c:\windows\system32\d3d10_1.dll
2011-05-13 16:33 . 2011-01-17 05:38 161792 ----a-w- c:\windows\SysWow64\d3d10_1.dll
2011-05-12 19:50 . 2011-05-12 19:50 -------- d-----w- c:\users\Owner\AppData\Local\Threat Expert
2011-05-12 19:12 . 2011-05-16 14:07 -------- d-----w- c:\programdata\PC Tools
2011-05-12 16:44 . 2011-05-12 16:44 -------- d-----w- c:\users\Owner\AppData\Roaming\Malwarebytes
2011-05-12 16:44 . 2011-05-12 16:44 -------- d-----w- c:\programdata\Malwarebytes
2011-05-12 16:44 . 2010-12-20 23:08 24152 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-12 13:19 . 2011-05-12 13:19 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2011-05-11 20:50 . 2011-04-09 06:45 5509504 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-05-11 20:50 . 2011-04-09 06:13 3957632 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2011-05-11 20:50 . 2011-04-09 06:13 3901824 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2011-05-11 20:50 . 2011-03-25 03:23 343040 ----a-w- c:\windows\system32\drivers\usbhub.sys
2011-05-11 20:50 . 2011-03-25 03:23 324608 ----a-w- c:\windows\system32\drivers\usbport.sys
2011-05-11 20:50 . 2011-03-25 03:22 52224 ----a-w- c:\windows\system32\drivers\usbehci.sys
2011-05-11 20:50 . 2011-03-25 03:23 98816 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-05-11 20:50 . 2011-03-25 03:22 25600 ----a-w- c:\windows\system32\drivers\usbohci.sys
2011-05-11 20:50 . 2011-03-25 03:22 30720 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2011-05-11 20:50 . 2011-03-25 03:22 7936 ----a-w- c:\windows\system32\drivers\usbd.sys
2011-05-11 16:27 . 2010-04-09 11:06 374664 ----a-w- c:\windows\system32\drivers\netio.sys
2011-05-11 13:34 . 2011-05-11 13:34 -------- d-----w- c:\users\Owner\AppData\Roaming\Update
2011-05-11 13:34 . 2011-05-11 13:34 -------- d-----w- c:\users\Owner\AppData\Roaming\BS_Temp
2011-05-10 23:56 . 2011-05-10 23:56 -------- d-----w- c:\program files\Enigma Software Group
2011-04-27 19:36 . 2011-02-26 06:23 2870272 ----a-w- c:\windows\explorer.exe
2011-04-27 19:36 . 2011-02-26 05:33 2614784 ----a-w- c:\windows\SysWow64\explorer.exe
2011-04-27 19:35 . 2011-03-12 12:03 662528 ----a-w- c:\windows\system32\XpsPrint.dll
2011-04-27 19:35 . 2011-03-12 11:31 442880 ----a-w- c:\windows\SysWow64\XpsPrint.dll
2011-04-27 19:34 . 2011-03-11 06:23 1657216 ----a-w- c:\windows\system32\drivers\ntfs.sys
2011-04-27 19:34 . 2011-03-11 06:18 2566144 ----a-w- c:\windows\system32\esent.dll
2011-04-27 19:34 . 2011-03-11 06:23 187264 ----a-w- c:\windows\system32\drivers\storport.sys
2011-04-27 19:34 . 2011-03-11 06:23 166272 ----a-w- c:\windows\system32\drivers\nvstor.sys
2011-04-27 19:34 . 2011-03-11 06:23 148352 ----a-w- c:\windows\system32\drivers\nvraid.sys
2011-04-27 19:34 . 2011-03-11 06:23 410496 ----a-w- c:\windows\system32\drivers\iaStorV.sys
2011-04-27 19:34 . 2011-03-11 06:22 107904 ----a-w- c:\windows\system32\drivers\amdsata.sys
2011-04-27 19:34 . 2011-03-11 06:22 27008 ----a-w- c:\windows\system32\drivers\amdxata.sys
2011-04-27 19:34 . 2011-03-11 05:39 1686016 ----a-w- c:\windows\SysWow64\esent.dll
2011-04-27 19:34 . 2011-03-11 06:15 96768 ----a-w- c:\windows\system32\fsutil.exe
2011-04-27 19:34 . 2011-03-11 05:37 74240 ----a-w- c:\windows\SysWow64\fsutil.exe
2011-04-27 19:33 . 2011-02-18 06:33 31232 ----a-w- c:\windows\system32\prevhost.exe
2011-04-27 19:33 . 2011-02-18 05:33 31232 ----a-w- c:\windows\SysWow64\prevhost.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-23 11:13 . 2010-05-21 04:06 45056 ----a-w- c:\windows\system32\acovcnt.exe
2011-04-06 21:26 . 2011-04-06 21:26 96544 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 21:26 . 2011-04-06 21:26 119584 ----a-w- c:\windows\system32\dns-sd.exe
2011-04-06 21:20 . 2011-04-06 21:20 91424 ----a-w- c:\windows\SysWow64\dnssd.dll
2011-04-06 21:20 . 2011-04-06 21:20 107808 ----a-w- c:\windows\SysWow64\dns-sd.exe
2011-03-11 06:19 . 2011-04-14 21:50 1359872 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-11 06:19 . 2011-04-14 21:50 1395712 ----a-w- c:\windows\system32\mfc42.dll
2011-03-11 05:40 . 2011-04-14 21:50 1137664 ----a-w- c:\windows\SysWow64\mfc42.dll
2011-03-11 05:40 . 2011-04-14 21:50 1164288 ----a-w- c:\windows\SysWow64\mfc42u.dll
2011-03-08 06:14 . 2011-04-14 21:48 976896 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-08 05:38 . 2011-04-14 21:48 740864 ----a-w- c:\windows\SysWow64\inetcomm.dll
2011-03-04 06:17 . 2011-04-27 19:35 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2011-03-04 06:17 . 2011-04-27 19:35 347648 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2011-03-03 06:17 . 2011-04-14 21:48 182272 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-03-03 06:14 . 2011-04-14 21:48 30208 ----a-w- c:\windows\system32\dnscacheugc.exe
2011-03-03 05:27 . 2011-04-14 21:48 28672 ----a-w- c:\windows\SysWow64\dnscacheugc.exe
2011-03-03 03:58 . 2011-04-14 21:50 3133440 ----a-w- c:\windows\system32\win32k.sys
2011-02-24 06:30 . 2011-04-14 21:50 476160 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-24 05:32 . 2011-04-14 21:50 288256 ----a-w- c:\windows\SysWow64\XpsGdiConverter.dll
2011-02-23 05:16 . 2011-04-14 21:50 461312 ----a-w- c:\windows\system32\drivers\srv.sys
2011-02-23 05:16 . 2011-04-14 21:50 401920 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-02-23 05:15 . 2011-04-14 21:50 161792 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-02-23 05:15 . 2011-04-14 21:53 157696 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-02-23 05:15 . 2011-04-14 21:53 286720 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-02-23 05:15 . 2011-04-14 21:53 126464 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-02-23 05:15 . 2011-04-14 21:53 90624 ----a-w- c:\windows\system32\drivers\bowser.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
c:\program files (x86)\Ask.com\GenericAskToolbar.dll [BU]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files (x86)\Ask.com\GenericAskToolbar.dll" [BU]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ADSMOverlayIcon1]
@="{A8D448F4-0431-45AC-9F5E-E1B434AB2249}"
[HKEY_CLASSES_ROOT\CLSID\{A8D448F4-0431-45AC-9F5E-E1B434AB2249}]
2007-06-02 01:08 143360 ----a-w- c:\program files (x86)\ASUS\ASUS Data Security Manager\ShlExt\x86\OverlayIconShlExt1.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-07-14 1475072]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"UpdateLBPShortCut"="c:\program files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]
"UpdateP2GoShortCut"="c:\program files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2008-12-04 218408]
"CinemaNowMediaManagerApp"="c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowShell.exe" [2009-06-11 2088296]
"HControlUser"="c:\program files (x86)\ASUS\ATK Hotkey\HControlUser.exe" [2009-06-19 105016]
"ATKOSD2"="c:\program files (x86)\ASUS\ATKOSD2\ATKOSD2.exe" [2009-08-17 6859392]
"ATKMEDIA"="c:\program files (x86)\ASUS\ATK Media\DMedia.exe" [2009-08-20 170624]
"VolPanel"="c:\program files (x86)\Creative\SB Audigy\Volume Panel\VolPanlu.exe" [2008-12-30 237693]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"Turbo Gear Help"="c:\program files\ASUS\Turbo Gear\GearHelp.exe" [2009-08-06 1026048]
"Turbo Gear"="c:\program files\ASUS\Turbo Gear\TurboGear.exe" [2009-08-06 2987520]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-04-14 421160]
"SpySweeper"="c:\program files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe" [2009-11-06 6515784]
.
c:\users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 3.3.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2010-12-13 1198592]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\ThinkPad\Bluetooth Software\BTTray.exe [2009-10-2 1082144]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]
@="Service"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-02-28 183560]
R3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2009-11-10 79360]
R3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2009-11-10 79360]
R3 NWVMModem;Virgin Mobile USB Modem Driver;c:\windows\system32\DRIVERS\nwvmmdm.sys [x]
R3 NWVMPort;Virgin Mobile USB Status Port Driver;c:\windows\system32\DRIVERS\nwvmser.sys [x]
R3 NWVMPort2;Virgin Mobile USB Status2 Port Driver;c:\windows\system32\DRIVERS\nwvmser2.sys [x]
R3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;c:\windows\system32\DRIVERS\SiSG664.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S0 ssfs0bbc;ssfs0bbc;c:\windows\system32\DRIVERS\ssfs0bbc.sys [x]
S1 EIO64;EIO Driver;c:\windows\system32\DRIVERS\EIO64.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AFBAgent;AFBAgent;c:\windows\system32\FBAgent.exe [x]
S2 ASMMAP64;ASMMAP64;c:\program files\ATKGFNEX\ASMMAP64.sys [2007-07-24 14904]
S2 CinemaNow Service;CinemaNow Service;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [2009-06-11 127352]
S2 NvtlService;NovaCore SDK Service;c:\program files (x86)\Novatel Wireless\Novacore\Server\NvtlSrvr.exe [2009-08-25 82432]
S2 OberonGameConsoleService;Oberon Media Game Console service;c:\program files (x86)\Asus\Game Park\GameConsole\OberonGameConsoleService.exe [2009-09-15 44312]
S2 WBVGAservice;WB VGA Service;c:\program files (x86)\ASUS\Turbo Gear Enhanced VGA Driver\WBVGAservice.exe [2009-02-07 72248]
S2 WRConsumerService;Webroot Client Service;c:\program files (x86)\Webroot\WebrootSecurity\WRConsumerService.exe [2009-12-25 1201640]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
.
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ADSMOverlayIcon1]
@="{A8D448F4-0431-45AC-9F5E-E1B434AB2249}"
[HKEY_CLASSES_ROOT\CLSID\{A8D448F4-0431-45AC-9F5E-E1B434AB2249}]
2007-06-02 00:52 159744 ----a-w- c:\program files (x86)\ASUS\ASUS Data Security Manager\ShlExt\x64\OverlayIconShlExt1_64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayIconExtension1]
@="{fe25455d-b4c2-4e32-97d2-92632ec1c224}"
[HKEY_CLASSES_ROOT\CLSID\{fe25455d-b4c2-4e32-97d2-92632ec1c224}]
2009-11-25 19:47 444752 ----a-w- c:\windows\System32\mscoree.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayIconExtension2]
@="{1fae2d88-a78e-4f03-909f-be818a3c1ce6}"
[HKEY_CLASSES_ROOT\CLSID\{1fae2d88-a78e-4f03-909f-be818a3c1ce6}]
2009-11-25 19:47 444752 ----a-w- c:\windows\System32\mscoree.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"EeeStorageBackup"="c:\program files (x86)\ASUS\Asus WebStorage\BackupService.exe" [2009-08-25 947472]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"RunDLLEntry"="c:\windows\system32\RunDLL32.exe" [2009-07-14 45568]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-07-02 16330272]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://m.www.yahoo.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\ThinkPad\Bluetooth Software\btsendto_ie.htm
Trusted Zone: cinemanow.com
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-05-23 06:44:16
ComboFix-quarantined-files.txt 2011-05-23 11:44
ComboFix2.txt 2011-05-23 11:31
.
Pre-Run: 395,340,251,136 bytes free
Post-Run: 395,288,195,072 bytes free
.
- - End Of File - - 7D85D4C2D75A2C5E55B2480607FDC28F

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:30 PM

Posted 23 May 2011 - 01:44 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Java™ 6 Update 22

and click on remove

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 Ask Yourself...

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Posted 23 May 2011 - 06:42 PM

There was a problem with HiJackThis. It ran the scan quickly but once it finished it popped up a message saying "cannot find the C:\Program Files(x86)\Trend Micro\HiJackThis\hijackthis.log file. Do you want to create a new file? Yes No Cancel" and an empty notepad document that says untitled. The first time I clicked yes and waited and nothing happened, then I tried clciking no and still nothing, finally I went to were it said the file should be and tried to save the blank notepad file there and it wouldn't let me. Other than this my coomputer hasn't had any problems since last time. Here's the mbam log:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6658

Windows 6.1.7600
Internet Explorer 9.0.8112.16421

05/23/2011 04:41:08 PM
mbam-log-2011-05-23 (16-41-08).txt

Scan type: Quick scan
Objects scanned: 160881
Time elapsed: 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 gringo_pr

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Posted 23 May 2011 - 06:58 PM

Hello

Sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#9 Ask Yourself...

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Posted 23 May 2011 - 08:38 PM

It worked right away when I did that! Here's the log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 08:35:43 PM, on 05/23/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe
C:\Program Files (x86)\ASUS\ControlDeck\ControlDeckStartUp.exe
C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowShell.exe
C:\Program Files (x86)\ASUS\Turbo Gear Enhanced VGA Driver\wbctlvga.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CNRpc.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe
C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe
C:\Program Files (x86)\Creative\SB Audigy\Volume Panel\VolPanlu.exe
C:\Program Files\ASUS\Turbo Gear\GearHelp.exe
C:\Program Files\ASUS\Turbo Gear\TurboGear.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files\ThinkPad\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\AsScrPro.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\Program Files (x86)\DreamCalc DC4G\dreamcalc.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://m.www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: CrowdStar Gamebar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (file missing)
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [CinemaNowMediaManagerApp] "C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowShell.exe" -start
O4 - HKLM\..\Run: [HControlUser] "C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe"
O4 - HKLM\..\Run: [ATKOSD2] "C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe"
O4 - HKLM\..\Run: [ATKMEDIA] "C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe"
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files (x86)\Creative\SB Audigy\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [UpdReg] "C:\Windows\UpdReg.EXE"
O4 - HKLM\..\Run: [Turbo Gear Help] "C:\Program Files\ASUS\Turbo Gear\GearHelp.exe"
O4 - HKLM\..\Run: [Turbo Gear] "C:\Program Files\ASUS\Turbo Gear\TurboGear.exe" -r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /install /silent
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://*.cinemanow.com
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O23 - Service: ADSM Service (ADSMService) - ASUSTek Computer Inc. - C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ADSMSrv.exe
O23 - Service: AFBAgent - Unknown owner - C:\Windows\system32\FBAgent.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ASLDR Service (ASLDRService) - ASUS - C:\Program Files (x86)\ASUS\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\ATKGFNEX\GFNEXSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\ThinkPad\Bluetooth Software\btwdins.exe
O23 - Service: CinemaNow Service - CinemaNow, Inc. - C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
O23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NovaCore SDK Service (NvtlService) - Unknown owner - C:\Program Files (x86)\Novatel Wireless\Novacore\Server\NvtlSrvr.exe
O23 - Service: Oberon Media Game Console service (OberonGameConsoleService) - Unknown owner - C:\Program Files (x86)\Asus\Game Park\GameConsole\OberonGameConsoleService.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: WB VGA Service (WBVGAservice) - Unknown owner - C:\Program Files (x86)\ASUS\Turbo Gear Enhanced VGA Driver\WBVGAservice.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files (x86)\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files (x86)\Webroot\WebrootSecurity\WRConsumerService.exe

--
End of file - 11017 bytes

#10 gringo_pr

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Posted 23 May 2011 - 09:00 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
      O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
      O4 - HKLM\..\Run: [CinemaNowMediaManagerApp] "C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowShell.exe" -start
      O4 - HKLM\..\Run: [VolPanel] "C:\Program Files (x86)\Creative\SB Audigy\Volume Panel\VolPanlu.exe" /r
      O4 - HKLM\..\Run: [Turbo Gear Help] "C:\Program Files\ASUS\Turbo Gear\GearHelp.exe"
      O4 - HKLM\..\Run: [Turbo Gear] "C:\Program Files\ASUS\Turbo Gear\TurboGear.exe" -r
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
      O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#11 Ask Yourself...

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Posted 24 May 2011 - 01:33 PM

Thank you for all your help! Here's the log you requested:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - delete file error:Access is denied.

OnlineScanner.ocx - copy file error :The process cannot access the file because it is being used by another process.

OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
# OnlineScanner.ocx=1.0.0.6522
# api_version=3.0.2
# EOSSerial=80a80937a7fecf44b2600ea5ef6bf7a1
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-05-24 05:21:35
# local_time=2011-05-24 12:21:35 (-0600, Central Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7600 NT
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=5893 16776574 100 94 0 57797814 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=145771
# found=0
# cleaned=0
# scan_time=3332
esets_scanner_update returned -1 esets_gle=53251
# version=7
# iexplore.exe=9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
# OnlineScanner.ocx=1.0.0.6522
# api_version=3.0.2
# EOSSerial=80a80937a7fecf44b2600ea5ef6bf7a1
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-05-24 05:25:12
# local_time=2011-05-24 12:25:12 (-0600, Central Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7600 NT
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=5893 16776574 100 94 0 57801237 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=5167
# found=0
# cleaned=0
# scan_time=125
esets_scanner_update returned -1 esets_gle=53251
# version=7
# iexplore.exe=9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
# OnlineScanner.ocx=1.0.0.6522
# api_version=3.0.2
# EOSSerial=80a80937a7fecf44b2600ea5ef6bf7a1
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-05-24 06:22:32
# local_time=2011-05-24 01:22:32 (-0600, Central Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7600 NT
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=5893 16776574 100 94 0 57801440 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=145876
# found=0
# cleaned=0
# scan_time=3362

#12 gringo_pr

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Posted 24 May 2011 - 02:01 PM

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 Ask Yourself...

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Posted 24 May 2011 - 02:48 PM

I've read it all and followed all the instructions. Thanks so much for your help! I currently have absolutely no money so I can't donate but, I most likely will donate in the near future. Thank you!!

#14 gringo_pr

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Posted 24 May 2011 - 03:55 PM

Thank you and Don't worry you are most welcome


gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

gringo_pr

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Posted 28 May 2011 - 05:06 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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