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Redirect malware


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9 replies to this topic

#1 banjojo

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Posted 16 May 2011 - 04:07 PM

Hi. I think I have some malware that I can't seem to get rid of. I'm running windows 7.
The problem is, that google is redirecting to spam sites when clicking the links it provides. Also not sure if it is related but IE, will not open alot of links, just gives a blank page.
I'm not sure what to do anymore. I have run anti malware bytes in safe mode, but it didn't fix it.

thanks

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#2 boopme

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Posted 16 May 2011 - 09:52 PM

Hello and welcome.. let;s do tbis and see huw you are.


Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.5.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, [color="#8B0000"]Post new scan log
and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 banjojo

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Posted 16 May 2011 - 10:35 PM

Thank you.
It seemed to have fixed the redirecting. Well for the 20 or so test I tried. The rootkit remover came back with 0 results.

I'm still have a problem with IE, just not sure if its related, some sites load fine, yet others like facebook.com the screen just stays completely white. Really at a loss of whats causing it.

Thanks again for your help.

#4 boopme

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Posted 17 May 2011 - 10:55 AM

What IE are you running?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 banjojo

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Posted 17 May 2011 - 11:38 AM

8

#6 boopme

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Posted 17 May 2011 - 12:09 PM

Fix Internet Explorer 8 Problems by Resetting to Default Condition
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 quietman7

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Posted 17 May 2011 - 12:31 PM

not sure if it is related but IE, will not open alot of links, just gives a blank page.

You may be dealing with more than one issue. Have you tried going to these sites with an alternative browser like Firefox?

The issues you describe could be related to compatibility problems with web sites that are not yet Internet Explorer 8-ready or Internet Explorer Add-ons.
The No Add-ons mode allows IE8 to temporarily run without any add-ons (toolbars, ActiveX controls) and is useful for troubleshooting incompatible browser add-ons or extensions, browser freezing and other issues as described in MS Article ID: 969938 - Internet Explorer 8/9 take longer than expected to start.

Press the WINKEY + R keys on the keyboard or click Posted Image > Run..., then copy and paste this command into the Open dialog box: iexplore –extoff
Click OK or press Enter to open IE without add-ons.

Alternatively, you can go to Start > All Programs > Accessories > System Tools and click on Internet Explorer (no Add-ons).
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#8 banjojo

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Posted 17 May 2011 - 05:36 PM

That seemed to have fix it. Doing the reset and disabling addons. Everything seems to be working normally now. Thanks alot for the help!!

#9 quietman7

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Posted 17 May 2011 - 07:30 PM

:thumbup2:

boopme did the hard work to fix the infection.
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#10 boopme

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Posted 17 May 2011 - 08:27 PM

But as always we learn something new from you,thanks. :thumbsup:
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