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hijack this/ windows recovery console leftovers log


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4 replies to this topic

#1 luckymontrealer

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Posted 16 May 2011 - 03:11 PM

hi all normally pretty good at getting rid of evil but this was nasty...the OS is vista...
what i have done and managed....did manage to do a system restore but there were leftovers somewhere so upon downloading malwarebytes...install not possible...access denied even in safe mode and even after changing name..reinstalled newer version of AVG and super antispyware that solved nothing did other stuff . i have not done the combofix yet but ran the hijack this and here are the results....can someone help me ...File is attached
thks in advance

cheers

Hi all again...ok have managed to get avg in and it removed some stuff...got aadaware (it found nothing)to work and now finally got malwarebytes install and scanning but i still have grayed out files i will update as i get closer

EDIT: Posts merged ~Budapest

Attached Files


Edited by Budapest, 17 May 2011 - 04:34 PM.


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#2 rigacci

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Posted 27 May 2011 - 08:51 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks.

DR

#3 luckymontrealer

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Posted 31 May 2011 - 04:12 PM

hi there..just got the message i will try and get it is done and post back ...thanks

#4 rigacci

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Posted 04 June 2011 - 10:23 AM

How are you coming?

Still need our help?

DR

#5 Elise

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Posted 12 June 2011 - 05:47 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


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