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BSOD - possible malware


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#1 chris3711

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Posted 16 May 2011 - 11:21 AM

Hi guys,

So I recently posted in another section of the forum about this Blue Screen of death issue that has happened persistently during startup within maybe 20 seconds after the computer reaches the desktop screen. I was instructed to make a post here to check for malware issues because from running my AVG and malwarebytes scanners in safe mode they found multiple issues, which they said that they removed after the scan was done. For now, this computer seems to be working fine because it didn't blue screen for the first time in a series of several startups. But I still have suspicions that there is still possible malware issues because after I ran the AVG and malwarebytes scans in safe mode and then tried to start the computer normally and not in safe mode it still crashed. But now randomly it is working fine even though i don't recall changing anything. Any help would be appreciated. Thanks!

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#2 boopme

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Posted 16 May 2011 - 12:03 PM

hello can you psot an infected MBAM scan log.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 chris3711

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Posted 16 May 2011 - 08:11 PM

Ok here is the MBAM log,

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6521

Windows 6.0.6002 Service Pack 2 (Safe Mode)
Internet Explorer 7.0.6002.18005

5/12/2011 8:22:19 PM
mbam-log-2011-05-12 (20-22-19).txt

Scan type: Full scan (C:\|)
Objects scanned: 416925
Time elapsed: 1 hour(s), 2 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Lvubeyoxiyaloguj (Trojan.Hiloti) -> Value: Lvubeyoxiyaloguj -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Chris\AppData\Local\dericros.dll (Trojan.Hiloti) -> Quarantined and deleted successfully.
c:\Users\Chris\AppData\Local\Temp\0.5399282929962902.exe (Spyware.Passwords.XGen) -> Quarantined and deleted successfully.
c:\Users\Chris\AppData\LocalLow\Sun\Java\deployment\cache\6.0\4\1e68d604-786c7340 (Spyware.Passwords.XGen) -> Quarantined and deleted successfully.
c:\Users\Chris\AppData\Roaming\Adobe\plugs\mmc146120660.txt (Trojan.Hiloti) -> Quarantined and deleted successfully.
c:\Users\Chris\AppData\Roaming\Adobe\plugs\mmc185.exe (Trojan.Agent) -> Quarantined and deleted successfully.

--------------------------------------------------------------------------------------------------------------------------------------------

Here is the ESET scan log

C:\$RECYCLE.BIN\S-1-5-21-1838446212-1121913353-897606761-1000\$RBQ42LJ\RegFix8.exe Win32/Adware.ErrorClean application cleaned by deleting - quarantined
C:\$RECYCLE.BIN\S-1-5-21-1838446212-1121913353-897606761-1000\$RBQ42LJ\UninstlDll.dll Win32/Adware.ErrorClean application cleaned by deleting - quarantined
C:\$RECYCLE.BIN\S-1-5-21-1838446212-1121913353-897606761-1000\$RIR597Y\SearchToolbar.dll Win32/Toolbar.Zugo application cleaned by deleting - quarantined
C:\Users\Chris\AppData\Local\Temp\is1318394555\zgInstaller.exe Win32/Toolbar.Zugo application deleted (after the next restart) - quarantined
C:\Users\Chris\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\10\35ace28a-136261c7 probably a variant of Win32/Agent.LMMBFXF trojan cleaned by deleting - quarantined
C:\Users\Chris\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\20\2edecc54-32ebf4f5 multiple threats deleted - quarantined
C:\Users\Chris\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\20\36e32e94-39c047a8 multiple threats deleted - quarantined
C:\Users\Chris\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\27\2c72a25b-353ac653 Java/TrojanDownloader.Agent.NBU trojan deleted - quarantined
C:\Users\Chris\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\4\40591084-456aa8c9 Java/TrojanDownloader.Agent.NBL trojan deleted - quarantined
C:\Users\Chris\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\46\5cd8d3ae-684d62b8 a variant of Java/TrojanDownloader.OpenStream.NBF trojan deleted - quarantined
C:\Users\Chris\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\53\640c67b5-49910e69 Java/TrojanDownloader.Agent.NBM trojan deleted - quarantined
C:\Users\Chris\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\8\3f5641c8-2c7754f8 Java/TrojanDownloader.Agent.NBK trojan deleted - quarantined
C:\Users\Chris\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\8\4cafbd48-10db9cba probably a variant of Win32/Agent.LMMBFXF trojan cleaned by deleting - quarantined
C:\Users\Chris\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\9\1c7f1f89-416b66a0 multiple threats deleted - quarantined

#4 boopme

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Posted 16 May 2011 - 09:12 PM

Hello again. The malware,Spyware.Passwords, in the MBAM logs means your passwords have been stolen and need to be changed.
What version of JAVA is running?
Go into Control Panel> Programs > Uninstall a Program.
Go down the list and tell me what Java applications are installed and their version.
Same with Adobe.


When a browser runs an applet, the Java Runtime Environment (JRE) stores the downloaded files into its cache folder (C:\Documents and Settings\username\Application Data\Sun\Java\Deployment\cache) for quick execution later and better performance. Malicious applets are also stored in the Java cache directory and your anti-virus may detect them and provide alerts. For more specific information about Java exploits, please refer to Virus found in the Java cache directory.

Notification of these files as a threat does not always mean that a machine has been infected; it indicates that a program included the viral class file but this does not mean that it used the malicious functionality. As a precaution, I recommend clearing the entire cache to ensure everything is cleaned out:

Looks alot better. Update and run MBAM again.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 chris3711

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Posted 16 May 2011 - 09:56 PM

Ok all passwords have been changed.

For Java it says :

Java ™ 6 Update 6
Java ™ 6 Update 22
Java ™ 6 Update 23

For Adobe it says:

Adobe AIR
Adobe Download Manager
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 8.1.3

I did steps 1-6.

Here is the new MBAM log after the quick scan

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6594

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

5/16/2011 9:48:22 PM
mbam-log-2011-05-16 (21-48-22).txt

Scan type: Quick scan
Objects scanned: 169608
Time elapsed: 9 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{70004D5D-3BF6-4D51-43B2-02FC0002CDB5} (Rogue.Errorsafe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Error Nuker (Rogue.ErrorNuker) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Error Nuker (Rogue.ErrorNuker) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Error Nuker (Rogue.ErrorNuker) -> Value: Error Nuker -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\$RECYCLE.BIN\s-1-5-21-1838446212-1121913353-897606761-1000\$RR2JK4Y.exe (Rogue.Installer) -> Quarantined and deleted successfully.

#6 boopme

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Posted 16 May 2011 - 10:23 PM

Ok, almost done.

Hi, we need to update Adobe Reader and JAVA

Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u25-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.


uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader Adobe Reader 8.1.3

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.

I may have to go before your done.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 chris3711

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Posted 17 May 2011 - 12:48 AM

Ok so updated Java and Adobe.

Ran another MBAM scan and it came out clean.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6595

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

5/17/2011 12:45:47 AM
mbam-log-2011-05-17 (00-45-47).txt

Scan type: Quick scan
Objects scanned: 170851
Time elapsed: 8 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 boopme

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Posted 17 May 2011 - 11:09 AM

Good job... If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 chris3711

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Posted 17 May 2011 - 12:02 PM

Ok got the new system restore point and my computer is running great.

Thanks for all your help!




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